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Napoli Nissan
Milford, CT
2,012 Reviews
The Best Prices, Service & Selection in CT!
Family owned and operated since 1959
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,012 reviews
July 05, 2021
I feel like I was taken advantage of, there is a major discrepancy in the price of the vehicle i was quoted ($31,595).I gave them a deposit of 1000, then a cashiers check for 29,000. Total 30,000 why is i discrepancy in the price of the vehicle i was quoted ($31,595).I gave them a deposit of 1000, then a cashiers check for 29,000. Total 30,000 why is it that I'm being financed for 19,000+. I understand the finance charges,and conveyance fee, taxes. But why am I being charged 11,000 for financing that means that Im paying 40,000 for a 31,595 car. If the car costs 31,595 and i gave you 30,000 where does the 11,000 being added to the price of the car come from. My paperwork needs to be reviewed and corrected. I agree that with all the additional charged I should be paying 38,000+ BUT IN NO WAY SHOULD MY FINAL COST BE 48,000+ More
by basiljones
Verified Customer
July 05, 2021
Customer service was excellent I was in and out and they even washed my car first time in years even washed my car first time in years More
by YHINES
Employees Worked With
July 01, 2021
Excellent dealership, professional people, and truly savvy and classic sales people. Made it a very nice and simple purchase ! savvy and classic sales people. Made it a very nice and simple purchase ! More
by uky51
Employees Worked With
June 30, 2021
Both Ricky and Brendan were excellent throughout the sale. They gave me a fair price and treated me with respect. sale. They gave me a fair price and treated me with respect. More
by rapman52
June 30, 2021
In my 89 years on earth and a former gas starIn In my 89 years on earth and a former gas star In my 89 years on earth,this is the first time I ever paid $ 81.87 to repair a slow a In my 89 years on earth and a former gas star In my 89 years on earth,this is the first time I ever paid $ 81.87 to repair a slow air leak in a tire.Also a $7.00 haz waste charge,There was no waste,it was just a repair i More
by SILKY711
June 29, 2021
The staff is very friendly and they waiting area is very clean they were both inside and outside areas where we can wait for our cars they were fast and got my car back to me quickly. clean they were both inside and outside areas where we can wait for our cars they were fast and got my car back to me quickly. More
by BICHON212
June 25, 2021
They were veryCleanProfessional PoliteQuickFriendly They were very Clean Professional Polite Quick Friendly Courteous accom They were very Clean Professional Polite Quick Friendly Courteous accom More
by MISSA528
Employees Worked With
June 25, 2021
I dropped off my vehicle for an oil change. When I came to pick it up an hour or so later I saw a giant dent and scrapes. I told the service advisor. Immediately “damage was there” after having to argue th to pick it up an hour or so later I saw a giant dent and scrapes. I told the service advisor. Immediately “damage was there” after having to argue that my car was damaged at the dealership I was finally able to get a random manager to speak with me. He told me the cameras were not working and they had no proof. Eventually they agreed to fix the damages. I was left without a vehicle for 4 days. Very poor communication and seemed a bit harsh not to find me a loaner or rental. I had to walk home for 4 days because they damaged my car during an oil change. The whole time it was like I was inconveniencing them. More
by DAVEF1
Employees Worked With
