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Napoli Nissan

Milford, CT

4.7
2,014 Reviews
The Best Prices, Service & Selection in CT! Family owned and operated since 1959
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688 Bridgeport Ave

Milford, CT

06460

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Showing 2,014 reviews

September 29, 2021

Absolutely love my service guys, I wouldn’t change you guys for nothing. A truly outstanding go over and beyond crew for sure. More

by Deanna.rosario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Napoli Nissan responded

Thank you so much, Deanna, for your kind words, and for taking the time to leave us this wonderful feedback! Scott Haverl General Manager

September 28, 2021

I've been a customer of Napoli Nissan for over 20 years and the customer service continues to be top-notch More

by Lisas5968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Napoli Nissan responded

Thank you, Lisa, for taking the time to share your thoughts on working with our team. We're glad to hear we always deliver such a great experience! Scott Haverl General Manager

September 28, 2021

Second SUV brought at this dealership, service was great. Staff was professional, knowledgeable, helpful. DEFINITELY would purchase another vehicle from dealership. More

by yvescharles66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Maxfield
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reuben Burgos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky sales associate
Sep 29, 2021 -

Napoli Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Napoli Nissan! Scott Haverl General Manager

September 28, 2021

Warren was very helpful in getting the right car for me very helpful in my need More

by josephthornquist
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren
Sep 28, 2021 -

Napoli Nissan responded

Joseph, thank you so much for choosing Napoli Nissan! Congrats on your new purchase, and let us know if we can be of any more assistance! Scott Haverl General Manager

September 27, 2021

On time. Great staff. Easy to drop off and pick up. I love Napoli Nissan More

by Melissa M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Melissa M responded

Thank you for making service so easy to schedule and complete

September 27, 2021

It is always a pleasure to go for the service of my junior car, my kind like the rest of the team. More

by SHEILA3SANTIAGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

Napoli Nissan responded

We appreciate your business and our team looks forward to serving you again soon! Scott Haverl General Manager

September 27, 2021

The staff were super friendly, helpful and the turnaround time was excellent. Will definitely continue to bring my car here for service More

by Brelexalv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Napoli Nissan responded

Thank you for sharing your thoughts about your excellent experience with Napoli Nissan. We appreciate your business and hope to see you again soon! Scott Haverl General Manager

September 26, 2021

Great overall experience with the sales associate and the entire Napoli Nissan staff thank you for all your help More

by RESTO.WHO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nazario Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron "Stumpy" Fiorella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Napoli Nissan responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Napoli Nissan! Scott Haverl General Manager

September 24, 2021

Easy scheduling. Work completed earlier than expected and done well. Waiting areas were clean and comfortable. More

by Tiredofsurveys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Napoli Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Haverl General Manager

September 22, 2021

I was told my oil change and rotation would take 45-1hr, an hour later my car was just parked in the back while they took other cars that came after me.. I asked the service guy who was very nice by the way More

by Virna ILama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Junior Segui
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2021 -

Napoli Nissan responded

Virna, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Scott Haverl General Manager 203-877-5141 scotth@napolimotors.com

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