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Napoli Nissan

Milford, CT

Overview
Employees
Reviews
Vehicles
4.7
2,014 Reviews
The Best Prices, Service & Selection in CT! Family owned and operated since 1959
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688 Bridgeport Ave

Milford, CT

06460

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Showing 2,014 reviews

October 08, 2021

Everything you do is perfect amazing thank you so much I love my new car More

by Manosmpax75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nazario Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Acampora
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Oct 09, 2021 -

Napoli Nissan responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Napoli Nissan! Scott Haverl General Manager

October 07, 2021

Getting a appointment was no problem at all very good service it was a very good experence More

by cnellg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2021 -

Napoli Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Napoli Nissan! Scott Haverl General Manager

October 06, 2021

Looks like you care about your customers more than my last dealer ford across the street More

by pine64wood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nazario Santos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron "Stumpy" Fiorella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Mills
4.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Acampora
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike G.
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2021 -

Napoli Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Napoli Nissan, we look forward to having you as one of our valued customers for many more years to come! Scott Haverl General Manager

October 05, 2021

Solid service each timeThe wait was longer than I was Solid service each time The wait was longer than I was informed it would be More

by JOHNBARILE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2021 -

Napoli Nissan responded

John, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Scott Haverl General Manager

October 05, 2021

Gave me an oil change that caused damage in my lease. Waiting to hear back from someone on replacements of the parts that were damaged More

by Njeridodson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2021 -

Napoli Nissan responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Scott Haverl General Manager 203-877-5141 scotth@napolimotors.com

October 04, 2021

The receptionist was courteous, and knowledgeable. The workers were friendly. They even washed my car. The service was excellent. I love this place. More

by MILLIE26566
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2021 -

Napoli Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Napoli Nissan. Please don't hesitate to reach out if you need anything else. Scott Haverl General Manager

October 02, 2021

Awesome service. Great job. You can always count on napoli to treat you right and honest. More

by MLSS31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2021 -

Napoli Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Napoli Nissan. Scott Haverl General Manager

October 01, 2021

Very friendly,, and usually good on the timing of your car being repaired …,.. thank you very much More

by Perkins1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2021 -

Napoli Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Scott Haverl General Manager

October 01, 2021

I was upset because I recently had my car serviced and I mentioned the noise that had to be repaired 9/30/21. It could have been done then. I have a brand new car and I never had problems before. More

by TASHEWAMINICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 30, 2021

Ron was amazing and so helpful. He also got me the price I wanted. He made buying a care so easy. More

by Ltetu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2021 -

Napoli Nissan responded

Here at Napoli Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed working with Ron, and it was a pleasure having you at the dealership. We appreciate your review! Scott Haverl General Manager

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