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Napoli Nissan

Milford, CT

Overview
Employees
Reviews
Vehicles
4.7
2,014 Reviews
The Best Prices, Service & Selection in CT! Family owned and operated since 1959
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688 Bridgeport Ave

Milford, CT

06460

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Showing 2,014 reviews

October 30, 2021

The dealership employees were friendly the atmosphere was nice and pleasant. My sales rep was very pleasant and accomodating. More

by Princessrobbie1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
WARREN BAILEY
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Nov 01, 2021 -

Napoli Nissan responded

Thank you for taking the time to share your feedback with us. Warren and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Scott Haverl General Manager

October 29, 2021

Almost no communication from this place. That includes sales and service. Though there were pretty immediate issues with my car a day after purchase, if there was proper communication they would have gott More

by rebekah_a
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Acampora
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Nov 15, 2021 -

Napoli Nissan responded

Rebekah, We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Scott Haverl General Manager 203-877-5141 scotth@napolimotors.com

Nov 15, 2021 -

rebekah_a responded

I already came in and spoke with GM on Saturday knowing that others can only do so much. It went from “being taken care of” by the GM to 4 days later back to issues with no resolution. Would highly recommend shopping anywhere else

October 28, 2021

The service department is very professional and courteous. Scheduling a service appointment is hassle free and can usually get your car serviced quickly. More

by GDUBOIS57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2021 -

Napoli Nissan responded

Thank you again for choosing Napoli Nissan. We look forward to having you as one of our valued customers for many more years to come! Scott Haverl General Manager

October 28, 2021

Great service! Good experience. Nice people. Clean atmosphere. Very convenient and helped me with my service. More

by KLICSUJ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2021 -

Napoli Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Napoli Nissan. Scott Haverl General Manager

October 27, 2021

Great customer service. Punctual, patient & polite Great customer service. Punctual, patient & polite dealership, would recommend to anyone. Responsive & knowledgeable staff, been going for abou More

by JOSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2021 -

Napoli Nissan responded

Josh, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Scott Haverl General Manager

October 26, 2021

Customers service is great ,no complaints I'm very happy with my car thank you More

by MARIAL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2021 -

Napoli Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Scott Haverl General Manager

October 26, 2021

The best experience that I’ve ever had. Extremely The best experience that I’ve ever had. Extremely professional and no pressure environment. Would definitely recommend. More

by Klvalentino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2021 -

Napoli Nissan responded

Thanks for your feedback on your recent visit to Napoli Nissan. I'm glad to hear that Ron was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Scott Haverl General Manager

October 25, 2021

The sale and delivery of our used vehicle was a great experience. Rick answered every question we had and knew the vehicles on the lot in and out. We will come back to Napoli in the future and recommen More

by Mike L.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2021 -

Napoli Nissan responded

Mike, Thank you for your very kind review. Rick and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Napoli Nissan. Scott Haverl General Manager

October 22, 2021

There was good customer service, the wait was within an hour and my car was washed. More

by MEEM091
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2021 -

Napoli Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Scott Haverl General Manager

October 21, 2021

Mike was awesome. He made choosing the Nissan Sentra EASY! And when we picked up the car Mike took us through every feature in detail. It was a wonderful experience. More

by Loripub
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2021 -

Napoli Nissan responded

Lori, Congratulations on your new vehicle! We are so glad that Mike had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Scott Haverl General Manager

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