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Napoli Nissan
Milford, CT
2,262 Reviews
The Best Prices, Service & Selection in CT!
Family owned and operated since 1959
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,262 reviews
January 09, 2025
I was disappointed that the reason I brought the Rogue in was e are having issues with the transmission. I was told by the advisor that for the $225 diag charge they would drive and test it for the problem b was e are having issues with the transmission. I was told by the advisor that for the $225 diag charge they would drive and test it for the problem but all that was recommended was rear brakes and a flush, and not even changing the trans. oil. When I went to pick the car up the next morning, it was not ready because it had to be put back together? On the positive side- John, an advisor that called me, was pleasant to deal with though he seemed not totally sure what was going on with the car More
by VICARIOUS.K.MAN
Verified CustomerEmployees Worked With
John
January 09, 2025
Other than the salesman, Leon Bozier, who was absolutely amazing, everyone else was I encountered was despicable. amazing, everyone else was I encountered was despicable. More
by DLSALDARIS
Employees Worked With
Other Employees :
Brendan the Sales Manager would receive negative stars
January 09, 2025
I am so satisfied I get what I need excelent service thank you for you help thank you for you help More
by encalada624@gmail.com
January 09, 2025
Great service. Outstanding communication. All Services performed and Delivered just as promised. I highly recommend the Napoli service team as well as the Napoli Outstanding communication. All Services performed and Delivered just as promised. I highly recommend the Napoli service team as well as the Napoli sales team. More
by glenn.grella
January 05, 2025
I wanted a mostly online experience, that's exactly what I got..I have no issues from anyone I had dealings with,everyone was courteous, professional and overall great.. I have no complaints and would recom I got..I have no issues from anyone I had dealings with,everyone was courteous, professional and overall great.. I have no complaints and would recommend Napoli to anyone who asks. More
by jamesnorton177
January 04, 2025
drop off vehicle at 730am but unable to diagnose same day and if I did not call to follow up at 5pm I wouldn’t know the status of my vehicle. and if I did not call to follow up at 5pm I wouldn’t know the status of my vehicle. More
by ICHU_SALUDAR
Employees Worked With
Fernando Peralta
January 04, 2025
I have been with Napoli Nissan for ten years. It is the best dealership I have dealt with in over fifty years of car ownership. It is the best dealership I have dealt with in over fifty years of car ownership. More
by DRYAN67
Employees Worked With
January 04, 2025
I had a last minute battery problem, Luis was great at making sure I was able to get serviced the same day and took care of me no problem! making sure I was able to get serviced the same day and took care of me no problem! More
by ashleearleen
Employees Worked With
January 03, 2025
Very professional, expedited service. Was able to get my car serviced in under three hours. Job well done. Was able to get my car serviced in under three hours. Job well done. More
by TDSMIT-2
January 02, 2025
Always nice and knowledgeable and can always get an appointment if I need one for service appointment if I need one for service More
by MELISAW18
