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Napoli Nissan

Milford, CT

Overview
Employees
Reviews
Vehicles
4.6
2,016 Reviews
The Best Prices, Service & Selection in CT! Family owned and operated since 1959
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688 Bridgeport Ave

Milford, CT

06460

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Showing 2,016 reviews

December 13, 2021

The people who work here are very friendly and helpful. I would recommend Napoli to others More

by Mariarivard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2021 -

Napoli Nissan responded

Thank you for your very kind review, Maria. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Napoli Nissan. Scott Haverl General Manager

December 13, 2021

Very excellent service. Great customer service. Employees were very professional and listened to my concerns. More

by RAYMOND.J.TIRADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2021 -

Napoli Nissan responded

Thank you for sharing your thoughts about your great experience with Napoli Nissan. We appreciate your business, Raymond, and hope to see you again soon! Scott Haverl General Manager

December 11, 2021

I feel like I always receive quality service and great deals. Been buying cars from here for over 15yrs. More

by T_SZERSZEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2021 -

Napoli Nissan responded

Thank you for taking the time to write this review and letting us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Napoli Nissan are glad to have you as a customer. Scott Haverl General Manager

December 11, 2021

Jaheel R is the best sales man ever, hands down…. Fast service, Courteous and very professional. More

by Dwash52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaheel R
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Dec 12, 2021 -

Napoli Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Napoli Nissan. Scott Haverl General Manager

December 08, 2021

Service was good but communication was poor as I had another issue that prolonged my stay. More

by BRP1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
December 08, 2021

My family is very pleased with this dealership, we bought a total of 3 cars from them. More

by Kat Sand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reuben Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2021 -

Napoli Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Napoli Nissan. Please don't hesitate to reach out if you need anything else. Scott Haverl General Manager

December 07, 2021

Always pleasant, efficient and helpful.Wait time is quick and they always answer any questions. More

by Colleen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2021 -

Napoli Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Napoli Nissan. Scott Haverl General Manager

December 06, 2021

All departments are a pleasure to deal with. Their service department is very friendly and a pleasure to deal with, More

by Lisamartino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2021 -

Napoli Nissan responded

Thank you, Lisa, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Napoli Nissan! Scott Haverl General Manager

December 06, 2021

I got very bad experience ever I will never Ever go to Nissan again or tell anyone else More

by THOMASBANGASHME
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron Valentino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Haverl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Maxfield
1.0
This rating includes all reviews, with more weight given to recent reviews.
Reuben Burgos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2021 -

Napoli Nissan responded

Thomas, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Scott Haverl General Manager 203-877-5141 scotth@napolimotors.com

December 04, 2021

Ricky mills did a good job I took my new car. Out of lease I Roco end him to any body More

by Janetvazquez1975
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2021 -

Napoli Nissan responded

Janet, We are very happy to have provided you with such a positive experience working with Ricky! We sincerely value your business and look forward to your next visit. Scott Haverl General Manager

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