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Napoli Nissan
Milford, CT
2,019 Reviews
The Best Prices, Service & Selection in CT!
Family owned and operated since 1959
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,019 reviews
June 28, 2022
This dealership takes way too much time for even the simplest of tasks or any task even if you make a appointment to come in at a certain time there would be like 5 or so many people ahead of you making simplest of tasks or any task even if you make a appointment to come in at a certain time there would be like 5 or so many people ahead of you making the already long wait longer More
by Glaze
Verified CustomerEmployees Worked With
June 28, 2022
From the moment I walked in they assisted me with looking for exactly what I wanted Even after the car purchase were helpful in answering any follow up questions I may have had for exactly what I wanted Even after the car purchase were helpful in answering any follow up questions I may have had More
by jmstang98
June 27, 2022
Simple do not know what they're doing maintain and shop should be put out of service should be put out of service More
by clarkekeswick
June 25, 2022
I thought it was a very good experience all around except I didn't care to much for not having any privacy and being right out in the open at a table where everyone could hear your conversation, besides that I didn't care to much for not having any privacy and being right out in the open at a table where everyone could hear your conversation, besides that the salesmen was great thank you More
by TammyGurl0804
June 24, 2022
This dealership has serious customer service issues. If the customer is a women they speak at them and no to them. The wording, the attitude, etc is terrible. The team needs to learn a thing or two abou If the customer is a women they speak at them and no to them. The wording, the attitude, etc is terrible. The team needs to learn a thing or two about the way they talk to people. Makes people not want to come back to your place of business. More
by FRANKLIN_RAVEN
June 21, 2022
The dealership is awesome. ..it helps you with any issues you might have...they help you resolve everything.. ..it helps you with any issues you might have...they help you resolve everything.. More
by Blake18
Employees Worked With
June 21, 2022
Great customer service. Discussed the details of the entire work needed and was very professional. Discussed the details of the entire work needed and was very professional. More
by Tmgloria
June 21, 2022
Excellent staff at Napoli! Ricky was professional, knowledgeable, and friendly. Thank you so much! Thank you for your business! Ricky was professional, knowledgeable, and friendly. Thank you so much! Thank you for your business! More
by kristy.ferretti
June 20, 2022
Work was done quickly and professionally Waiting room was clean and the service department answered all my questions was clean and the service department answered all my questions More
by GYMIJAM
Employees Worked With
June 20, 2022
I went in to get a steering wheel rack last month and I still haven’t heard anything back from this dealership a month later. still haven’t heard anything back from this dealership a month later. More
by Milagrosjimenez15
Employees Worked With
