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Napoli Nissan

Milford, CT

4.6
2,019 Reviews
The Best Prices, Service & Selection in CT! Family owned and operated since 1959
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688 Bridgeport Ave

Milford, CT

06460

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Showing 2,019 reviews

July 27, 2022

The service is always there and available appointments. The staff is great. Very helpful and patient more over polite. Thank you for your services More

by AILEEN_BESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Napoli Nissan responded

Thank you for trusting Napoli Nissan with your business! We appreciate your kind comments about our team and look forward to seeing you next time!

July 27, 2022

Very good dealership. The service department failed to complete the work request. The windshield wipers were to be replaced. More

by jsavo2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Napoli Nissan responded

Thank you for reaching out. We're sorry your windshield wipers were not replaced as requested and would like to get the situation resolved for you. Please contact me directly at your earliest convenience. Thanks again, Ruben Burgos - Service Mgr - 203-787-5850

Aug 02, 2022 -

jsavo2 responded

The situation was taken care of. I went to Firestone for replacements.

July 27, 2022

The service is awesome. The employees are very polite and will always hold a conversation. They care about the customers. More

by Latoya.Whitehurst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Napoli Nissan responded

Thank you for the wonderful review of our Napoli Nissan team! We're honored to have you as a customer and look forward to your next visit!

July 27, 2022

Service was excellent the only thing that was wrong was the time two hours plus and I had a 10:00 appointment did not get out until 11:30 PM More

by Carmen Lloyd5419
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Napoli Nissan responded

Hi Carmen! Thanks for the five stars. We're glad to hear that your visit was a positive one, though we apologize for the wait. We hope to see you back for all of your future automotive needs! -Napoli Nissan

July 27, 2022

Always very efficient from the service advisor to the service provider. I am always updated about the progress of service… More

by jameslash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reuben Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Napoli Nissan responded

Thank you for trusting Napoli Nissan with your service needs! We appreciate your support and look forward to your next visit!

July 27, 2022

Warren greeted us right away as we started looking at SUV’s. It was a hot day so he offered us to come inside and discuss what I was interested in. More

by darleen0803
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Acampora
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Warren Bailey
Jul 27, 2022 -

Napoli Nissan responded

Thanks for the five stars, Darleen! We're glad to hear that Warren could assist you during your visit with us. We hope to see you back for all of your future automotive needs! -Napoli Nissan

July 26, 2022

The weight was pleasant the service was excellent I really appreciate the good job you guys are doing keep up the good work More

by Edwards 62
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Napoli Nissan responded

Thanks for the five stars, Edwards! We hope to see you back here at Napoli Nissan for all of your future automotive needs!

July 26, 2022

Mike G at Napoli Motors did a great job. He didn’t greet me with dollars and cents in his eyes; he greeted me as I walk onto the lot and started a conversation. He was focused on what I want More

by Marilyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Napoli Nissan responded

Thank you for taking the time to share this wonderful feedback, Marilyn! We're so glad you came to visit us here at Napoli Nissan and are thrilled to hear that Mike provided you with such excellent service. Please don't hesitate to reach out if there's anything else we can do for you!

July 26, 2022

Nazario was an excellent salesperson to work with. Very friendly and knowledgeable! I would recommend him and would definitely use him again! More

by jfos_76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nazario Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Napoli Nissan responded

Hearing how Nazario made your purchase great has made our day! Thank you for being a Napoli Nissan customer!

July 26, 2022

Awesome service and great people that are very helpful that want to solve your issues More

by T.K.BAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Napoli Nissan responded

Thank you for your confidence in the Napoli Nissan team! We're grateful for your support and look forward to your next visit!

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