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Napoli Nissan

Milford, CT

4.6
2,827 Reviews
The Best Prices, Service & Selection in CT! Family owned and operated since 1959
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688 Bridgeport Ave

Milford, CT

06460

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Showing 2,827 reviews

March 22, 2026

Professional Professional knowledgeable Good service Not pushy Friendly Put people at ease Fast Professional Good business More

by Eddsousa
Recommend Dealer
Yes
Employees Worked With
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Acampora
Mar 24, 2026 -

Napoli Nissan responded

Hi Edd! We can’t thank you enough for your wonderful review! It means a lot to hear you enjoyed professional, knowledgeable, and efficient service at Napoli Nissan. Safe travels!

March 22, 2026

They were very helpful, explained everything (even sent me a video to my phone), and didn't pressure me into getting other recommendations done. Luis even helped me out with a coupon. The only disappointin More

by lbernstein2930
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
Mar 24, 2026 -

Napoli Nissan responded

Hi Bernstein! Thank you for the five stars! We are so glad that Luis and the rest of our team helped you out at every turn here at Napoli Nissan. See you next time!

March 20, 2026

Easy to make an appointment and work done fast. I like the video and explanation. And the wash my car! More

by ITSFORME46
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
Mar 23, 2026 -

Napoli Nissan responded

Thank you for sharing your experience with us! We are happy to hear that our Service Team made the process comfortable for you. We hope to welcome you back to Napoli Nissan for all of your future auto needs!

March 19, 2026

Everyone was pleasant. Work was done in a reasonable amount of time and in a professional manner. Pleasant experience More

by Rcavaliere05
Recommend Dealer
Yes
Employees Worked With
Donald
Mar 22, 2026 -

Napoli Nissan responded

Hi Cavaliere! Thank you for choosing Napoli Nissan, and for sharing this positive feedback about our team! We look forward to serving you again in the future. Safe travels!

March 19, 2026

Great dealership. Calling to speak with someone live can be a challenge Using the AI system or auto could not be useful at times, stating someone will get hack to you More

by raeraessg
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
Mar 22, 2026 -

Napoli Nissan responded

We appreciate your feedback. While we’re pleased to know you consider us a great dealership, we’re sorry to hear about the challenges you experienced with our phone system. We'll share this with the team to improve moving forward. Please don't hesitate to reach out directly if you need immediate assistance. Thank you, The Napoli Nissan Team. Gino - Service Manager - 860-490-2622

March 19, 2026

Luis is always very helpful and very communicative. He does things in a timely matter and make sure to let you know what’s going on throughout the whole process and he and the dealership in general do More

by Aelovecky84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONALD TOBIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRIDGETTE TYMINSKA
5.0
This rating includes all reviews, with more weight given to recent reviews.
JEFF CARTIER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley San Martin
Mar 20, 2026 -

Napoli Nissan responded

We're so grateful for your feedback! It's wonderful to know that Luis and our team made your experience smooth and informative at every step. Thank you for choosing Napoli Nissan. We look forward to serving you again! Safe travels!

March 17, 2026

I worked with Leon Bozier, very professional and helpful. He worked with me and his team to get me and my daughter exactly what we were looking for, he worked very diligently and found the perfect fit to acc More

by wilsonrivera88
Recommend Dealer
Yes
Employees Worked With
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Acampora
Mar 18, 2026 -

Napoli Nissan responded

We’re so happy to hear Leon went above and beyond to make your car buying experience a great one! Thanks from all of us at Napoli Nissan! See you next time!

March 15, 2026

an oil change took over 2 hours after coming back a second time due to over an hour delay the first time The tech was very nice but I will never return to the dealership ever More

by emily62
Recommend Dealer
No
Employees Worked With
Idk. But an oil change took over 2 hours after coming back a second time due to over an hour delay the first time
Mar 16, 2026 -

Napoli Nissan responded

Gm Emily, I do apologize for the oil change taking longer than expected. We usually handle walk-ins much quicker than that. Please call me to discuss at 203-306-5680. regards, Gino

March 15, 2026

I have known the dealership for couple of years, they don't approve me because of bad credit, this time around I had a co-signer so everything was exerllent More

by per.summers
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
Mar 17, 2026 -

Napoli Nissan responded

Thank you for choosing Napoli Nissan and returning to our dealership! We're happy to hear that everything went smoothly this time around. If you need any more assistance, feel free to reach out.

March 15, 2026

Easy , satisfactory and highly recommended Luis helped me exponentially with my vehicles issues. I'm happy he was there to help. More

by TAHARID543
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
Mar 16, 2026 -

Napoli Nissan responded

Thank you for your great review of Luis and our service team! We hope to see you again at Napoli Nissan!

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