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Napoli Nissan
Milford, CT
2,545 Reviews
The Best Prices, Service & Selection in CT!
Family owned and operated since 1959
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,545 reviews
November 27, 2025
The service is always excellent, but despite that I am disappointed with the company because the problem isn't with the employees who assist me; it's a problem with Nissan. I have a problem with a single disappointed with the company because the problem isn't with the employees who assist me; it's a problem with Nissan. I have a problem with a single wheel that is making noises, and if it were natural wear and tear on the brakes, I would completely understand. The salesman, Nazario, explained to me that there would be no warranty coverage for the brakes in case of NATURAL WEAR AND TEAR. I cannot accept that a noise in a single rear wheel is natural wear and tear, excuse me. Nazario helps me with the language, and I know that he and the person who made the diagnosis tried to help me. But in my understanding, it's a Nissan warranty issue. More
by juliobonna
Verified Customer
November 27, 2025
They care for everyone and are very helpful. Always checking up on us when we are there for service. Always checking up on us when we are there for service. More
by NOEMAILNAPOLI
November 27, 2025
Very nice and clean TV in the waiting room to make in place for you waiting for your service coffee place for you waiting for your service coffee More
by ROSAMARIACRANE
November 27, 2025
Customer service is friendly and easy to talk to, they are all very knowledgeable and it's great that the dealership washes my car with the service as well are all very knowledgeable and it's great that the dealership washes my car with the service as well More
by Tidoubleguherrrrr
November 25, 2025
Everything was great no complaints! !! The staff were very professional Very satisfied!!! Love my car😘 !! The staff were very professional Very satisfied!!! Love my car😘 More
by DICKINSON0101
November 24, 2025
Service desk was great and responsive, however the car came back in far worse shape after a$3000 repair. came back in far worse shape after a$3000 repair. More
by mmilewski1
Employees Worked With
November 23, 2025
Great dealership! Especially service department, Don abd Luis and the great lady who works their too. Fast, super friendly and always get me the best price on any part Especially service department, Don abd Luis and the great lady who works their too. Fast, super friendly and always get me the best price on any parts my 2017 needs. Easy! More
by edunford84
November 22, 2025
Great experience they were very communicative and my car came back much better than it had gone in came back much better than it had gone in More
by ROSEMUIR99
November 22, 2025
Simply amazing Very knowledgeable, helpful, friendly and easy! Will never go anywhere else! Awesome service! easy! Will never go anywhere else! Awesome service! More
by kima12179
