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Napoli Nissan
Milford, CT
2,570 Reviews
The Best Prices, Service & Selection in CT!
Family owned and operated since 1959
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,570 reviews
December 15, 2025
It was an ordinary visit Nothing special. The people just want to upsell and if you don't buy they just kind of ignore you. I'm 80 years old and I would have appreciated some courtesy like ho The people just want to upsell and if you don't buy they just kind of ignore you. I'm 80 years old and I would have appreciated some courtesy like holding the door. There is no reason for me to have my oil change at Napoli I can just go anywhere. More
by W.C.MOWER
Verified Customer
December 12, 2025
Everyone in the service center was really great,Brygida my service advisor was excellent.She let me know exactly what was going on,the video was really helpful, I was very satisfied with the service and re my service advisor was excellent.She let me know exactly what was going on,the video was really helpful, I was very satisfied with the service and repairs performed. More
by Rob
December 11, 2025
The staff did an excellent job in help acquire this vehicle and the service dept help by check the over vehicle and the service dept help by check the over More
by neeltong
Employees Worked With
December 11, 2025
The sales part of my experience was by far the best I experienced. Nazario was straightforward, patient and beyond anything, helpful. With the service department I have had pretty disappointing experienc experienced. Nazario was straightforward, patient and beyond anything, helpful. With the service department I have had pretty disappointing experiences unfortunately (miscommunication, not rotating tires during a routine oil change). More
by sablerh629
Employees Worked With
Other Employees :
Nazario was my salesman and he is fantastic! Service is not so great.
December 10, 2025
Excellent service. Quick and efficient. The man at the desk was super helpful despite the fact he was the only one there. He was excellent! Quick and efficient. The man at the desk was super helpful despite the fact he was the only one there. He was excellent! More
by brent.digiorgio
Employees Worked With
Don’t know his name, but the man behind the desk was great!
December 09, 2025
Bridgette helped me with my service appointment and she was incredible! She made sure I was well taken care of! was incredible! She made sure I was well taken care of! More
by David Cabezas
Employees Worked With
December 09, 2025
I was welcomed and taken to the area I needed, and was greeted right away even though they were still working on an issue for another customer. Very soon I was helped, received great information about wha greeted right away even though they were still working on an issue for another customer. Very soon I was helped, received great information about what I wanted for service on my vehicle, and also received great recommendations. More
by SHARONBCO
Employees Worked With
Donald
