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Napoli Nissan

Milford, CT

4.6
2,689 Reviews
The Best Prices, Service & Selection in CT! Family owned and operated since 1959
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688 Bridgeport Ave

Milford, CT

06460

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Showing 2,689 reviews

February 16, 2026

I bought a lemon. The warranty I got wouldn’t cover it now I had to pay for a car that I can’t drive. I’m not happy. I put too much money into the car and you only had More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DONALD TOBIN
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2026 -

Napoli Nissan responded

Hi Ken, I apologize you're having a concern with your vehicle. Please call me so I can try and help. regards, Gino

February 16, 2026

When I called to make the appointment, the man that answered was so nice and helpful and Bridget was great also More

by Beeb
Recommend Dealer
Yes
Employees Worked With
Bridget
February 16, 2026

Clean friendly and competent. The service advisor was thorough and the work was done on time. More

by ralphs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONALD TOBIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRIDGETTE TYMINSKA
5.0
This rating includes all reviews, with more weight given to recent reviews.
JEFF CARTIER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2026 -

Napoli Nissan responded

Hi Ralphs! We appreciate your shoutout to our team at Napoli Nissan! We'll see you next time!

February 16, 2026

Luis went above and beyond to help when my car started giving me issues. Thank you all. More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2026 -

Napoli Nissan responded

Hi Andy! Thank you for leaving us this five-star review and for your kind words about our service team at Napoli Nissan! We'll see you next time!

February 15, 2026

This can be normal My car is doing something and everyone is saying it's normal .... More

by Haronnecuffy
Recommend Dealer
No
Feb 16, 2026 -

Napoli Nissan responded

Good morning, I apologize your having a concern with your vehicle, can you please call me so I can understand what the concern is. regards, Gino 203-306-5680

February 14, 2026

My overall experience with Napoli Nissan was great! Brought my SUV in for CVT service with oil change/rotate. The service mechanic created a short video describing the maintenance performed, nice touc More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JEFF CARTIER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2026 -

Napoli Nissan responded

Hi Ken, thank you for sharing your thoughtful review of Napoli Nissan's service department. We are thrilled to hear that Jeff and our team provided you with a seamless, efficient, and friendly experience. We're here for you for all future auto needs! Safe travels ahead!

February 14, 2026

Good It was a good experience thank you very much. Would come back again. It was a good experience thank you very much. Would come back again. Yipee! More

by gabe.mpo
Recommend Dealer
Yes
Feb 15, 2026 -

Napoli Nissan responded

Hi Gabe! We appreciate your kind words and your five-star rating of Napoli Nissan! We hope to work with you again in the future. Take care!

February 13, 2026

Very helpful and communicated well He was friendly and gave me frequent updates on my vehicle More

by lpant1980
Recommend Dealer
Yes
Employees Worked With
Jeff
February 13, 2026

This was my first time using this dealership service center. I was pleasantly surprised from start to finish. More

by Blauren01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRIDGETTE TYMINSKA
5.0
This rating includes all reviews, with more weight given to recent reviews.
JEFF CARTIER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris service tech
Feb 15, 2026 -

Napoli Nissan responded

Hi Lauren! Our team is thrilled to hear your first visit was a pleasant surprise from start to finish! Thank you for choosing Napoli Nissan and for sharing your experience. We hope to welcome you back next time! Safe travels!

February 13, 2026

Professional, knowledgeable and courteous. Donald greeted me as I walked in. Explained upcoming service using verbal and visual content. Knowing what is coming up related to car maintanence is More

by Carol.walsh30
Recommend Dealer
Yes
Employees Worked With
Donald
Feb 15, 2026 -

Napoli Nissan responded

Hi Carol, we agree that Donald is fantastic! Thank you for choosing Napoli Nissan and for sharing your feedback. We hope to welcome you back next time!

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