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Napleton’s Kia of Elmhurst

Elmhurst, IL

4.5
1,062 Reviews

727 West Grand Avenue

Elmhurst, IL

60126

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1,062 Reviews of Napleton’s Kia of Elmhurst

February 09, 2017

Great experience A very good experience dealing with Vince & Joe. After an unpleasant experience at another dealership shortly before stopping at Napleton's it was a p More

by Jan Siers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince & Joe
Feb 11, 2017 -

Napleton’s Kia of Elmhurst responded

Thanks for the feedback, Jan. We strive to provide excellent service to our customers at Ed Napleton's Kia of Elmhurst. We always love to receive great feedback.

February 02, 2017

Vince, John and Darius Got a very complicated deal done for me in a very short span of time. Very accommodating and great transparency through the entire process. Gave me More

by DenaliBuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince
Feb 07, 2017 -

Napleton’s Kia of Elmhurst responded

Thank you for leaving feedback about your experience with Ed Napleton's Kia of Elmhurst. Please feel free to email me if you every have any questions in the future. Enjoy your new vehicle! Justin Storr Internet Manager JStorr@Napleton.com

February 02, 2017

Avoid this dealership and service center The circle of blame is what you will get from this dealer's service center. I purchase a brand new 2014 Kia Optima in June and before the end of the y More

by Rich
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Shant Taroyan, Connor Klein, Eduardo Iniguez, Anthony Fajardo, Joe Winklepeck, Rodger
May 24, 2017 -

Napleton’s Kia of Elmhurst responded

Hello Rich, my name is Michael Matthews and i'm the customer relations manager for Ed Napleton Kia. I'm very sorry to hear you were so unhappy with your service at our location. If you would like to discuss it please give me a call at 630-782-9300 ext 2372

January 29, 2017

Thanks for your service These guys helped make this experience one of the best ever. I don't like car salesman. They seem to only focus on the sale but Bob cared about my fin More

by LadyK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ED WESTCOTT
Jan 31, 2017 -

Napleton’s Kia of Elmhurst responded

We're happy to hear that you were pleased with your experience here at Ed Napleton's Kia of Elmhurst! Thank you so much for your kind review. Enjoy your new vehicle, and as always, drive safe!

January 19, 2017

GREAT DEALERSHIP !!! Great Sales consultant, Amazing service provided. loved the way I was suggested the right car and gave us a great deal on the car we wanted. More

by NANCY M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ADAM A
Jan 21, 2017 -

Napleton’s Kia of Elmhurst responded

We're happy to hear that you were pleased with the service you received here at Ed Napleton's Kia of Elmhurst, Nancy! We hope to continue to serve you for many years to come!

January 06, 2017

Great customer service I have bought my past 4 cars from this dealer. If you are looking for an honest price and an even more honest sales guy work with Vince. He has sold More

by nickisarno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince B
Feb 08, 2017 -

Napleton’s Kia of Elmhurst responded

We're happy to hear that you're pleased with your experience here at Ed Napleton's Kia of Elmhurst! Thank you so much for your kind review. We sincerely appreciate your loyal business and hope to continue to serve you for many more years to come!

December 28, 2016

New KIA Sorrento We called Vince with the specs for a vehicle that was gilt on the KIA Website. Vince found the vehicle in 2 days when the website said there was none More

by Jackattack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Balachia
Feb 08, 2017 -

Napleton’s Kia of Elmhurst responded

Jack thank you for leaving this detailed feedback about your experience with Ed Napleton's Kia of Elmhurst. We always love to receive great feedback.

December 22, 2016

New Car Answered all our questions and made sure we got the options we were looking for. Reviewed all aspects of the car to make sure we felt comfortable wit More

by vdsoto
Recommend Dealer
Yes
Employees Worked With
Vince Balachia
Feb 08, 2017 -

Napleton’s Kia of Elmhurst responded

Thank you very much for sharing these comments. Wishing you a great day until the next time we meet.

December 13, 2016

New Car Purchased a new 2017 Black KIA Sorento and I couldn’t be happier. Vince was wonderful, was familiar with the car and available options and recommende More

by BB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Balachia
December 01, 2016

Great 4th car from Vince and Ed Napleton Kia of Elmhurst. All were great hats of to Ken and John as well for getting me a great deal. Will tell all my frien More

by Ms ginger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Balachia
Dec 01, 2016 -

Napleton’s Kia of Elmhurst responded

Glad to hear it

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