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Napleton’s Kia of Elmhurst
Elmhurst, IL
1,075 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,075 Reviews of Napleton’s Kia of Elmhurst
June 24, 2017
Used Car New Experience We had a great experience buying a car at Napleton Acura- Kia in Elmhurst. Our sales agent, Nikola made the process easy. Best car buying experience We had a great experience buying a car at Napleton Acura- Kia in Elmhurst. Our sales agent, Nikola made the process easy. Best car buying experience I have ever had. More
by KarenE
Employees Worked With
Nikola Nikolov
June 22, 2017
Great Experience I worked with Kyle Gonzalez. Ask for him. He is honest and professional....and really helpful. My old car zonked out so my need for a new vehicle was I worked with Kyle Gonzalez. Ask for him. He is honest and professional....and really helpful. My old car zonked out so my need for a new vehicle was spontaneous. Kyle listened thoughtfully, and he helped me problem solve. He got me just what I needed. He even watched my child (very rambunctious) when I was dealing with the financial end. There were no unpleasant surprises, no tough sells, etc. It was an all around great transaction. More
by RC
Employees Worked With
Kyle Rodriguez
June 06, 2017
Worst consumer experience EVER! After purchasing a vehicle 3 weeks ago I was called by the dealership saying that there was an issue with the deal. They lied saying they couldn't dis After purchasing a vehicle 3 weeks ago I was called by the dealership saying that there was an issue with the deal. They lied saying they couldn't discuss particulars but to just come in. The finance manager Darius threatened that if I didn't come in they would repo my vehicle! I get there and still no truth. They didn't want to refund my down payment. Also off the financing wasn't done in the day of sale I should have been notified. This was the worst and most enchantin embarrassing moment of my life. I will NEVER recommend their service they are liars and they ate deceitful. More
by mkells37
Employees Worked With
Pawel Kaszuba
May 31, 2017
nice place My husband and I have been shopping for a small SUV for our daughter. A dealership was the last place we wanted to go. We saw a good deal for a Sporta My husband and I have been shopping for a small SUV for our daughter. A dealership was the last place we wanted to go. We saw a good deal for a Sportage at Napleton Kia. Our salesman was Nick. He was not only the perfect salesman for us, but a true gentlemen. He walked us through each and every step. He was knowledgeable, friendly and definitely worth the trip to Elmhurst. More
by happy family
Employees Worked With
Nick
May 31, 2017
Thanks Nick! This has to be maybe 6 or 7th car we have bought collectively between myself, spouse and my parents from Nick at Kia/Acura. Great guy, I send my frien This has to be maybe 6 or 7th car we have bought collectively between myself, spouse and my parents from Nick at Kia/Acura. Great guy, I send my friends to him because as salesmen come, this one is a good guy and worth your business. The dealer does take care of you as well. :) More
by Roman Mordarski
Employees Worked With
Nick
May 31, 2017
Kyle Gonzalez and Dealer Just purchased a Soul! Turbo, LOVE IT! Kyle was an awesome sales person and the whole process and team were fantastic, would highly recommend them fo Just purchased a Soul! Turbo, LOVE IT! Kyle was an awesome sales person and the whole process and team were fantastic, would highly recommend them for your next Kia purchase. Nancy More
by Nan
Employees Worked With
Kyle Gonzalez
May 31, 2017
Pawel very precessional in everyway Pawel took the time with me even though I'm in the beginning stages of purchasing a new optima. I thought I was a little rough with him but still was Pawel took the time with me even though I'm in the beginning stages of purchasing a new optima. I thought I was a little rough with him but still was very good with product knowledge and the way he handled himself. I'm still about 3 months out till my lease is up but definitely will be where I'll be buying from. Thanks again pawel More
by John stone
Employees Worked With
Pawel
May 06, 2017
Happy with my new Optima Joe Vallejo was great to deal with before and after the sale. This is my first Kia purchase and they did a great job. I dealt with the sales and finan Joe Vallejo was great to deal with before and after the sale. This is my first Kia purchase and they did a great job. I dealt with the sales and finance managers along the way and they were great people. My ratings are often harsh from being in the car business long ago, rest assured I am pleased and will be a repeat/referral customer. More
by 6th_honda
Employees Worked With
Sales manager, finance manager
May 06, 2017
New car buying experinece Joe Vallejo was excellent he gave us 1000 percent of effort and made sure that we drove away with a great car. We had a very unique situation and he m Joe Vallejo was excellent he gave us 1000 percent of effort and made sure that we drove away with a great car. We had a very unique situation and he made great things happen for us he was honest and very professional and he worked with us to make sure that we were satisfied he made our experience though challenging in the beginning he made it very rewarding in ;the end. More
by moutry1
Employees Worked With
Joe Vallejo
April 18, 2017
got it done Kyle Gonzalez was my sales guy. Gotta admit he was great. Job knowledge was on point. He took the time to explain and answer all my questions concern. Kyle Gonzalez was my sales guy. Gotta admit he was great. Job knowledge was on point. He took the time to explain and answer all my questions concern. I would definitely refer friends/family to see him. And me/myself will come back to him for my next car. More
by ldog346
Employees Worked With
Kyle Gonzalez
