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Napleton’s Kia of Elmhurst

Elmhurst, IL

4.5
1,060 Reviews

727 West Grand Avenue

Elmhurst, IL

60126

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1,060 Reviews of Napleton’s Kia of Elmhurst

May 31, 2017

Kyle Gonzalez and Dealer Just purchased a Soul! Turbo, LOVE IT! Kyle was an awesome sales person and the whole process and team were fantastic, would highly recommend them fo More

by Nan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Gonzalez
Jun 09, 2017 -

Napleton’s Kia of Elmhurst responded

Hello Nan, thank you; we appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 31, 2017

Pawel very precessional in everyway Pawel took the time with me even though I'm in the beginning stages of purchasing a new optima. I thought I was a little rough with him but still was More

by John stone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pawel
Jun 09, 2017 -

Napleton’s Kia of Elmhurst responded

John, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

May 06, 2017

Happy with my new Optima Joe Vallejo was great to deal with before and after the sale. This is my first Kia purchase and they did a great job. I dealt with the sales and finan More

by 6th_honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales manager, finance manager
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

Please let us know if you have any additional questions about services you received and thank you again for choosing Ed Napleton's Kia of Elmhurst! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. We hope to be of service to you again! Take care!

May 06, 2017

New car buying experinece Joe Vallejo was excellent he gave us 1000 percent of effort and made sure that we drove away with a great car. We had a very unique situation and he m More

by moutry1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Vallejo
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

Please let us know if you have any additional questions about services you received and thank you again for choosing Ed Napleton's Kia of Elmhurst! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. We hope to be of service to you again! Take care!

April 18, 2017

got it done Kyle Gonzalez was my sales guy. Gotta admit he was great. Job knowledge was on point. He took the time to explain and answer all my questions concern. More

by ldog346
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Gonzalez
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

April 15, 2017

Number 12 This is number 12 I am buying from Vince at Napleton. As always great great great. Keep it up I will tell all my friends and family More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

April 05, 2017

Dealer of Choce Thanks Nick for helping us make the decision to purchase our new Kia Sorrento. From the initial greeting to the final delivery of our new vehicle yo More

by Pops
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikola Nikolov
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

We hope you continue to choose us for all your automotive needs! Take care!

April 02, 2017

The car i wanted for the price i could afford I came in to the dealership thinking id come in and get a price and end up going some where else as i have read some of the reviews .. but after worki More

by kendallcruz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Montijo
Apr 03, 2017 -

Napleton’s Kia of Elmhurst responded

Thank you so much for your wonderful review, Kendall! We truly appreciate your business and hope you are loving your new Kia Niro. If there's anything else we can do for you, please give us a call. You really made our day today!

April 01, 2017

Excellent service and a good buying experience. Nikola did everything to make my deal work. He was very professional and very polite. I would recommend buying there and especially working with Nick More

by Scooby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikola
Apr 02, 2017 -

Napleton’s Kia of Elmhurst responded

Scooby, thank you for taking the time to leave us feedback. Wishing you a great day until the next time we meet.

Apr 02, 2017 -

Napleton’s Kia of Elmhurst responded

Scooby, thank you for taking the time to leave us feedback. Wishing you a great day until the next time we meet.

March 19, 2017

Exceptional Customer Service Napleton's Kia of Elhmurst sales and finance team was exceptional!!! My experience was great from the moment I've walked through the door. I did not f More

by ekaszuba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pawel Kaszuba
Mar 29, 2017 -

Napleton’s Kia of Elmhurst responded

Thank you very much for sharing these comments. You really made our day today.

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