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Napleton’s Kia of Elmhurst

Elmhurst, IL

4.5
1,062 Reviews

727 West Grand Avenue

Elmhurst, IL

60126

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1,062 Reviews of Napleton’s Kia of Elmhurst

June 27, 2018

A very pleasant and inspiring experience. I gave the rating that I did because the salesman, Kyle, was extraordinary. First, he presented himself in a very professional manner. He then took th More

by jesus123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Gonzalez; Resad "Rick" Botic
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

June 26, 2018

Great Experience Nick was very helpful and informative when I bought my car from Napleton Kia. This was my first car and he made the process efficient while being frie More

by megan#11
Customer Service
Recommend Dealer
Yes
Employees Worked With
Nick Nikolov
June 26, 2018

THE BEST EXPERIENCE EVER IN BUYING A CAR After leaving another car dealership ( McGrath Arlington Kia) please look up my reviews on them also. We were in a frantic and my daughter needed a ca More

by CUBBIES514
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik, Paul, James,Kyle,and Patricia
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

We hope you continue to choose us for all your automotive needs! Take care!

June 21, 2018

Ed Napleton's Kia of Elmhurst If you're looking for a new vehicle go to Ed Napleton's kia at Elmhurst and talk with salesman Roberto and sales manager Jim they were very helpful an More

by Daniel Rockmosquito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto, Jim, Rick
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

Thank you again for leaving us this response!

Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

Please let us know if there is anything else we can do for you; we are more than happy to help!

Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (630) 941-4300 and we will do our best to make this better. Please reach out to us at (630) 941-4300 so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership. If you would like to discuss your experience in more detail, please give us a call at (630) 941-4300 at your earliest convenience. We always look for opportunities to improve so we hope to hear from you. Please reach out to us at (630) 941-4300 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction. Please reach out us at (630) 941-4300 and we will work with you personally in rectifying the issues you experienced. We want to regain your trust and your business so please reach out to us at (630) 941-4300. We will work with you to resolve this matter to your satisfaction. Please contact our Manager at (630) 941-4300 so that we may ensure your experiences with our dealership are more pleasant moving forward.

June 13, 2018

Nick was great! Working with Nick was a very enjoyable experience. He knew just what I wanted and managed to fit it into my budget! I will definitely be a repeat cust More

by Gail Cresswell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

Thank you so much for choosing Ed Napleton's Kia of Elmhurst as your first choice for service!

June 13, 2018

Nick was great. Personable and informative. Nick was easy to wrk with. He explained our oprions in great detail. I was able to negotiate what I thought was a reasonable purchase price. They work More

by Dmac57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Montijo, Omar Colon
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

Please let us know if you have any additional questions about services you received and thank you again for choosing Ed Napleton's Kia of Elmhurst! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. We hope to be of service to you again! Take care!

June 08, 2018

Kyle, is THE GREATEST! He's informative, personable and nice My friend found this exquisite deal and Kyle took us right in and treated us like family! NO HASSLES, NO SLICK TALK....IT WAS ALL BUSINESS AND LAUGHS! More

by BlessedbytheBest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Gonzalez
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

June 02, 2018

"The best warranty of the market" dont thing so Having the 30 K service have the "the best coverage and warranty they said at purchase the my vehicle" 10 years or 100K miles...guess what? Have to pa More

by Jesusespino297
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken Montijo, Omar Colon
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

Please reach out to us at (630) 782-9300 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

May 09, 2018

Awesome Experience at Kia Elmhurst We were very pleased with the service we received at Ed Napleton's Kia from Nikola Nikolov. He was a great, honest salesman and didn't pressure us on More

by SG24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikola Nikolov
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

May 07, 2018

Purchase of a new Sorrento Nick was the salesman that assisted me and was excellent and friendly. I would dread purchasing a car and he made my experience was fantastic. I would More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nokia Nikalov
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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