Napleton’s Kia of Elmhurst

Miserable This dealership is atrocious from start to finish. If I could go back I would have never opened the front door, working with them has been a draining. This dealership is atrocious from start to finish. If I could go back I would have never opened the front door, working with them has been a draining. Their lack of honesty, greasy sales tactics and lack of ability to do so much as give me the proper documentation is abhorrent. I strongly urge anyone looking at this dealership to save yourself the time, stress and hassle. The abundance of positive reviews are clearly fabricated. Please save yourself the misery and look elsewhere! More

Our First Car My husband and I have been looking for our first car for over 2 months. After two rotten experiences with other dealerships, we bought our new Sorento My husband and I have been looking for our first car for over 2 months. After two rotten experiences with other dealerships, we bought our new Sorento from George Res. I can't recommend him enough. He was very patient with us and made sure we were always on the same page throughout. He got us the exact car we wanted with all the features we requested. We will certainly return when it's time to upgrade. More

I am not happy at all. I will like to file a formal complaint regarding my experience with the dealership. I know that nothing will change, but I just want it out there. Ext I will like to file a formal complaint regarding my experience with the dealership. I know that nothing will change, but I just want it out there. Extremely dissatisfied!!! More

Excellent customer service My salesman Wilson was extremely personable, it made buying my car a very pleasant experience!! I am not usually a big fan of dealerships, but I would My salesman Wilson was extremely personable, it made buying my car a very pleasant experience!! I am not usually a big fan of dealerships, but I would definitely go back. More

firas syriani was great he made life easy came in and bought a new kia sorento me and my wife the process was very simple and easy thank you so much for this great deal came in and bought a new kia sorento me and my wife the process was very simple and easy thank you so much for this great deal More

firas syriani was graet firas syriani got me approved on a brand brand new kia sorento im so happy i will refer anyone i can here thank you for making it work firas firas syriani got me approved on a brand brand new kia sorento im so happy i will refer anyone i can here thank you for making it work firas More

Excellent Service When I needed service for my vehicle, Adam Abdalla provided excellent customer service. I would definitely recommend here for service, as well as shop When I needed service for my vehicle, Adam Abdalla provided excellent customer service. I would definitely recommend here for service, as well as shopping for vehicles. More

First time leasing I bought my very first car in 2015 from Ed Napleton’s Kia and it was time for an upgrade. I was curious about leasing this time around and Kyle Gonzal I bought my very first car in 2015 from Ed Napleton’s Kia and it was time for an upgrade. I was curious about leasing this time around and Kyle Gonzalez was such an amazing help. He was knowledgeable and patient; I am very pleased with the transaction and his wonderful customer service. I would definitely recommend this dealership. If you have any questions ask for Kyle, you won’t be disappointed. More

Amazing Experience This was my first time purchasing a car and Kyle Gonzalez made it a very favorable experience. He assisted my family and I and answered all questions. This was my first time purchasing a car and Kyle Gonzalez made it a very favorable experience. He assisted my family and I and answered all questions. He helped pick out a car that was perfect for me and fit our budget. Very satisfied customer and grateful to have him as our sales consultant. More

Great experience From start to finish Kyle went above and beyond to answer every question my wife and I had and educated us with the pros and cons of each vehicle we s From start to finish Kyle went above and beyond to answer every question my wife and I had and educated us with the pros and cons of each vehicle we showed interest in. He listened to exactly what we wanted and found the perfect car for us. Kyle was very patient and took he’s time showing my wife and I all the features in our new 2019 Kia Sportage that we were pleased to purchase. More