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Napleton’s Kia of Elmhurst

Elmhurst, IL

4.5
1,061 Reviews

727 West Grand Avenue

Elmhurst, IL

60126

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1,061 Reviews of Napleton’s Kia of Elmhurst

October 22, 2018

Great Experience Nicola Nicolov worked hard to find me the right car at the right price. He was very motivated and easy to deal with. We test drove many vehicles unt More

by Nick Apostol
Recommend Dealer
Yes
Employees Worked With
Nicola Nicolov
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 01, 2018

Lie to get you i They totally lied to us when we bought our Kia with and extended warranty and tried charging us 4X. The amount another location would. Collin the GM. More

by Kia ripped us off
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Collin
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (630) 941-4300 and we will do our best to make this better. Please reach out to us at (630) 941-4300 so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership. If you would like to discuss your experience in more detail, please give us a call at (630) 941-4300 at your earliest convenience. We always look for opportunities to improve so we hope to hear from you. Please reach out to us at (630) 941-4300 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction. Please reach out us at (630) 941-4300 and we will work with you personally in rectifying the issues you experienced. We want to regain your trust and your business so please reach out to us at (630) 941-4300. We will work with you to resolve this matter to your satisfaction. Please contact our Manager at (630) 941-4300 so that we may ensure your experiences with our dealership are more pleasant moving forward.

October 01, 2018

Excellent Service Nick is such a great salesperson!! He is friendly, helpful, informative and I would definitely do business with him again. You want great service, go More

by stineo05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Botic
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

September 30, 2018

Superb sales effort Nick was great! He worked with us to make a deal that works for both us and them. He was professional and helpful. I highly recommend Nick and Napl More

by J and W
Recommend Dealer
Yes
Employees Worked With
Nick
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

Please let us know if you have any additional questions about services you received and thank you again for choosing Ed Napleton's Kia of Elmhurst!

September 30, 2018

Fantastic Experience Nick provided professional, honest & inciteful service for my wife & I during our review & purchasing a Mercedes 350 GLE @ Napleton Acura in Elmhurst, More

by Wallyok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikola Nikolov
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

September 29, 2018

Made the buying process easy Every member of the staff here was very friendly. When working with Wilson, he listened to what my car needs were and worked with me on the price of More

by Claudia V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Quinones
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

September 29, 2018

Bad review The management didn't like my review I gave them actually called up and started swearing at me they overcharged me on a car took 6 visits before I act More

by June0609
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Did not work with those names mentioned Dan in financing is a shyster watch your money don't take every penny they can
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (630) 782-9300 and we will do our best to make this better.

September 29, 2018

Positive experience. Excellent dealership. Nick is a great sales guy! Deal was done quickly and papers were signed in about an hour. Friendly staff, nice showroom, A+. More

by TA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikola Nikolov
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

September 28, 2018

I am very happy with this dealer I came in to buy a car, and the salesman David W, helped me with picking out the car I can afford. I left with a nicely loaded preowned Kia. I am very More

by Zaneta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Weatherston
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

September 28, 2018

Didn’t expect to buy and I did I was there lost, and this salesman named David Weatherston showed me around. I was just going to look, and he got me an amazing deal on a new Kia Opt More

by Jakep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Weatherston
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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