Napleton’s Kia of Elmhurst

False advertising and Bait & Switch dealer I went to Napleton Kia of Elmhurst dealership yesterday to purchase a vehicle and had one of the worst experiences ever at a dealership! I own 7 cars I went to Napleton Kia of Elmhurst dealership yesterday to purchase a vehicle and had one of the worst experiences ever at a dealership! I own 7 cars from varying makes including Nissan, Mercedes, Ford and Mclaren. It was easier and more straight forward for me to purchase a $250,0000 Mclaren then a $25,000 Kia. This dealership practices dishonesty, false advertising and Bait & Switch. Kia corporate will receive a detailed account of my experience at this dealership. They should be made aware of how they have been represented by this dealership. Stay away! More

Couldn't be happier I BOUGHT MY SECOND NEW CAR FROM KYLE A FEW WEEKS AGO AND COULDN'T BE HAPPIER. IF I BUY ANYMORE IN THE FUTURE I WOULD DEFINITELY GO TO HIM AGAIN.. KYLE I BOUGHT MY SECOND NEW CAR FROM KYLE A FEW WEEKS AGO AND COULDN'T BE HAPPIER. IF I BUY ANYMORE IN THE FUTURE I WOULD DEFINITELY GO TO HIM AGAIN.. KYLE REALLY TAKES HIS TIME WITH YOU AND LISTENS WELL. HE'S NOT PUSHY AND WORKS GREAT WITH STAYING IN BUDGET. IN FACT WE DID THIS ALL OVER THE PHONE AND I DIDN'T COME IN TIL I WAS READY TO SIGN PAPERS, THAT'S HOW MUCH I TRUST HIM. NOT ONLY DID I BUY FROM KYLE ,SO DID MY KIDS, DAD, AND BOYFRIEND. IF YOU WANT SOMEONE TO GET THE JOB DONE ASK FOR HIM. More

Fast,efficient very friendly I am very impressed that the process of buying a car was simple and stress free.Kyle was very professional and friendly. I am extremely happy with my I am very impressed that the process of buying a car was simple and stress free.Kyle was very professional and friendly. I am extremely happy with my new Car!! More

Bad service erik is wasting my time he called me assuring that he had a business for me I still asked him if he was not going to waste my time and the next day i erik is wasting my time he called me assuring that he had a business for me I still asked him if he was not going to waste my time and the next day i arrived and he was not and nobody knew anything and they told me they could not give me the car!!!!! More

Kyle Gonzalez awesome salesman Kyle Gonzalez took the time to give me all of my options and was never pushy. I ended up getting a brand new car that I LOVE and can afford. He even Kyle Gonzalez took the time to give me all of my options and was never pushy. I ended up getting a brand new car that I LOVE and can afford. He even took the time to make sure I knew how everything worked and was set up properly as far as connecting the blue tooth with my phone, etc. I highly recommend Kyle Gonzalez at Kia Napleton Elmhurst . It was worth the hour drive to get there. More

Anyone who walks into a Dealer Happy Moment Sales associate Chris Schei And the Manger Arthur Bockowski Gave me an unforgettable experience at the Ed napleton Kia dealership!. Going in I was ver Sales associate Chris Schei And the Manger Arthur Bockowski Gave me an unforgettable experience at the Ed napleton Kia dealership!. Going in I was very nervous and not At ease because it’s never easy when your going to get a new vehicle. Dealing with both of them guys made me feel at home and Like I was dealing with close Friends. Everything was awesome from the amazing Test drive all the way to the amazing service him and Arthur both provided. I did what everybody love to do when going into a dealership Which is leaving out with something you didn’t come in with and those guys will make that happen. I would recommend any and everybody to deal with these guys. They look out for you and will give you the best deal possible in a car that you love!. I love my 2019 Kia Optima SX TURBO thanks again guys for making me feel at home and placing me in the car that I extremely love. More

Great customer service! Treated us great and walked out with the car we wanted. Thanks to salesman Nick and Arthur. You guys were awesome thank you so much! Treated us great and walked out with the car we wanted. Thanks to salesman Nick and Arthur. You guys were awesome thank you so much! More

Great Salesman Ship Went in to get an oil change on my 2014 Sorento with 26 thousands miles and came out with a 2019 KIA if any one ever need a car ask for Adam Abdalla h Went in to get an oil change on my 2014 Sorento with 26 thousands miles and came out with a 2019 KIA if any one ever need a car ask for Adam Abdalla he met ever request i asked for and worked hard to find exactly what I wanted Old School Coustmer Service (Love Adam) Also his manger is Awesome More