Napleton’s Kia of Elmhurst

Great Customer Service from Andy! I came to the Dealership looking to trade in my car but was met with some trouble on choosing and finding a good deal with their inventory, I was appr I came to the Dealership looking to trade in my car but was met with some trouble on choosing and finding a good deal with their inventory, I was approached by a salesman named Andy, and let me till you, this man knows how to treat his customers right. He was very helpful with the process and answered all of my questions honestly, I couldn't have asked for it to be any better! More

Andre Jennings the GOAT Andre Jennings was awesome! He has such a easy going, down to earth personality, it literally felt like I was dealing with family. What I appreciated Andre Jennings was awesome! He has such a easy going, down to earth personality, it literally felt like I was dealing with family. What I appreciated most about his character was his openness to any of my questions, his persistence when I got frustrated and wanted to walk away and his drive to help people. He didn’t just put me in a car, he helped me get the car that I wanted. I will always send my people to Andre. More

Great Experience This was a great buying experience for me. Everybody was nice and offered refreshments. My salesman, Andre Jenning,s did his very best to make sure I This was a great buying experience for me. Everybody was nice and offered refreshments. My salesman, Andre Jenning,s did his very best to make sure I went home with the vehicle I wanted. I appreciate everything. Great job! More

Most dishonest dealership ever I will never ever step into this dealership again; the most dishonest and corrupted sales dept. I have ever encountered. I went it to look at a 2019 R I will never ever step into this dealership again; the most dishonest and corrupted sales dept. I have ever encountered. I went it to look at a 2019 Ram and a 2018 F150. I finally decided on the Ram . To my surprise, the sale price as MUCH more than the advertised price! They added so many fees and $1300 Napleton package which they insisted i must take since it came with all cars. Seriously? I finally managed to get it down to something reasonable with the Sales Manager. And now the finance dept. They added everything back on and said they can't fix this because this was agreed to by the Sales Manager who by now has gone home and unreachable. And at 10:30 at night i felt I was held captive and after arguing another hour, brought the price down a little bit. False advertisement..i am hoping some attorney walks in and end up suing this xxx dealership. Stay away...stay away More

Awesome customer service They were Awesome to work with. The team all went above and beyond to make our experience a Awesome one Thank you team The Perry family. They were Awesome to work with. The team all went above and beyond to make our experience a Awesome one Thank you team The Perry family. More

Disa is wonderful I came to this dealership after a bad experience at another KIA dealership and was pleasantly surprised. I think overall Disa was very professional i I came to this dealership after a bad experience at another KIA dealership and was pleasantly surprised. I think overall Disa was very professional in negotiating the price of the vehicle. I couldn't be happier with the purchase of my vehicle, I would recommend them and especially Disa, she was great! More

I trusted Kyle Kyle was not pushy like some salespeople who have tried to sell me a car. I felt I could trust him, & felt we got the best deal. Big reason why we bou Kyle was not pushy like some salespeople who have tried to sell me a car. I felt I could trust him, & felt we got the best deal. Big reason why we bought a car from him More

Great perks I bought my first car from Kyle G and he explained everything in so much detail and made me feel so comfortable. I was so nervous since I heard about I bought my first car from Kyle G and he explained everything in so much detail and made me feel so comfortable. I was so nervous since I heard about so much bad experiences buying cars. If it wasn’t for Kyle to make me feel so comfortable I probably wouldn’t have bought a car. Thanks again kyle More

Just doing homework I visited to get some advice on how much they would recommend I would need to put down to get my payments to where I like them. So when the salespers I visited to get some advice on how much they would recommend I would need to put down to get my payments to where I like them. So when the salesperson saw i was not a sale he just brushed me a side and went to next customer. I was looking to possible look at the car I wanted and try it out but he just said your not a sale and no money for me so he said forget you and moved on. Bad reputation. More

Great experience Kyle Gonzalez made us feel very comfortable and was very knowlegable as he showed us around the lot. He listened to us as we told him what we were int Kyle Gonzalez made us feel very comfortable and was very knowlegable as he showed us around the lot. He listened to us as we told him what we were interested in. We made our choice and he accompanied us on our test drive while explaining all the features of our purchase. He was very patient with us as well, as neither of us is well versed in technology. Kyle followed up with a personal call to make sure we were satisfied. All in all, a very good experience. More