Napleton’s Kia of Elmhurst

Thanks to my experience with Rick Boerman, i will never go to any dealership other than Napleton kia of elmhurst! Nest car buying experience i ever had. THANK YOU AGAIN 🙏🏼 go to any dealership other than Napleton kia of elmhurst! Nest car buying experience i ever had. THANK YOU AGAIN 🙏🏼 More

Great Selection Friendly Employees. The Manager Rick Boarman went out of his way to put us into a Vehicle that really filled our needs. Will be sending my Friends and Family to see him. The Manager Rick Boarman went out of his way to put us into a Vehicle that really filled our needs. Will be sending my Friends and Family to see him. Great Experience. More

Went to look at a K5 GT based on a listing on Napleton Kia's website listing $2,500 off of MSRP, however after arriving and test driving the car the discount was not honored. I went to another Kia dealer Kia's website listing $2,500 off of MSRP, however after arriving and test driving the car the discount was not honored. I went to another Kia dealer and got a K5 GT at $1,700 off of MSRP which was better than their e-price of $1,150 off of MSRP. The same car is now shown on Napleton's at $3,200 off of MSRP, which I think is more of an exaggeration of what you can really get off of MSRP, if anything. More

The worst dealership in the world. Lied about an oil change that was never performed go to their website you'll see my pics in the review. Then they drove my newly REBUILT ENGINE from Lied about an oil change that was never performed go to their website you'll see my pics in the review. Then they drove my newly REBUILT ENGINE from warranty off the lot with no oil plug, NO OIL IN THE ENGINE. They tried to make it sound like this wasn't a big deal and it couldn't possibly hurt the engine. That's just crazy talk, no one in their right mind would accept a car back after that. Disa you were something else to try and make it sound like nothing. Marcel you are just twofaced. Brian you are just a liar like Luis.They bought my car back, after they realized I had evidence. DECIETFUL Dealership. Stay away. Far away. You are better off anywhere else but here. I am serious this happened, I have all the reciepts texts you name it. More

We had a great experience at Elmurst working with Artem. He was friendly but not pushy. This was our first new car and we were afraid it was going to be a horrible process, but we actually enjoyed it. We He was friendly but not pushy. This was our first new car and we were afraid it was going to be a horrible process, but we actually enjoyed it. We would recommend this dealer. More

Looked at new and used EV6. Ultimately did not buy but I did sell my car at a fair price, David and Artem were very helpful. Ultimately did not buy but I did sell my car at a fair price, David and Artem were very helpful. More

Words cannot describe the absolute gratitude I feel towards my service advisor Luis. He was extremely polite, patient and helped me throughout my whole stay. Truly great customer service. Definitely wi towards my service advisor Luis. He was extremely polite, patient and helped me throughout my whole stay. Truly great customer service. Definitely will be back and will tell others! Thank you again, Luis. More

Disrespectful. Period. They literally make up stuff in hope that they are talking with an idiot. If you care what you drive. This isn’t the place for you. Period. They literally make up stuff in hope that they are talking with an idiot. If you care what you drive. This isn’t the place for you. More

I have been coming here for service for a long time. Always great visit with great communication and work well done. Thank you Always great visit with great communication and work well done. Thank you More

Dealership lacks integrity from the sales associates to the Sales Manager named Mr Onest. Like other recent reviews the Ed Napleton Kia displays low prices on-line for their vehicles, but once you make a the Sales Manager named Mr Onest. Like other recent reviews the Ed Napleton Kia displays low prices on-line for their vehicles, but once you make an appointment and spend your time and energy coming in for a test drive and or to purchase a vehicle, the sales associate tells you there has been an inventory price adjustment. The adjustment just happens to be a $3,000 to $4,000 increase of the car you're attempting to buy. I believe this is called the old bait and switch tactic. This was exactly my experience. How often do you see a vehicle increase, on a Carfax instead of a price decrease ? If you do, check the dealership where that vehicle is being sold.. Don't be surprised If it's Ed Napelton Kia , For Ed Naplelton owners, sales managers and sales associates If you don't have the skill set, integrity,and professionalism to sell. cars hose, Please stop wasting people's vauable time and energy.with your shenanigans. More