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Napleton’s Kia of Elmhurst

Elmhurst, IL

4.5
1,058 Reviews

727 West Grand Avenue

Elmhurst, IL

60126

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1,058 Reviews of Napleton’s Kia of Elmhurst

November 30, 2023

Great experience with Vesmir with assisting us in finding an affordable car. I really appreciate that he understood our budget and showed us other options. Although we didn’t make a purchase the experience w More

by Experience
Recommend Dealer
Yes
Employees Worked With
Vesmir grahovic
Dec 14, 2023 -

Napleton’s Kia of Elmhurst responded

Experience, thank you for your high star rating. We're happy to see that your experience with us was excellent! If you have any further questions, please give us a call. We're always happy to help! Regards, Marta Nilles Customer Relations Manager Ed Napleton Acura/Kia 630-782-9300 x2339/x2378 marta.nilles@naplet on.com

November 28, 2023

I had such a great experience buying my Kia here. Mr. Mancilla was very patient with all my questions. I would recommend getting your car from here, hands down. More

by LupitaM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel mancilla
Dec 14, 2023 -

Napleton’s Kia of Elmhurst responded

Thank you so much for sharing your recent experience with us, Lupitam! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Thank you, Sharnae Leachman Customer Relations Manager Ed Napleton Auto Group Sleachman@napleton.com (847) 298-0900 EXT 243 & 211

November 01, 2023

Michael Delaney is a class act. Treated me with respect and never pressured me to make a fast decision, he was patient and kind. I highly recommend Michael if your looking for a n More

by Goldielocks19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Delaney
Dec 14, 2023 -

Napleton’s Kia of Elmhurst responded

Thank you so much for sharing your recent experience with us, Goldielocks19! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Our team is available should you require any extra help. Thank you, Irena Salkic Customer Relations Manager Ed Napleton Auto Group isalkic@napleton.com (847) 298-0900 EXT 206

October 31, 2023

Excellent customer service we received from Miguel Mancilla. He was very patient with both my wife and I even on his day off he was able to help us by answering all our questions. More

by Teo Cal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Mancilla
Dec 14, 2023 -

Napleton’s Kia of Elmhurst responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

October 28, 2023

Had an amazing experience and would recommend to anyone looking for a car. Great and professional service! More

by Karina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenad
Dec 14, 2023 -

Napleton’s Kia of Elmhurst responded

Karina, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Regards, Marta Nilles Customer Relations Manager Ed Napleton Acura/Kia 630-782-9300 x2339/x2378 marta.nilles@napleton.com

October 28, 2023

Vann Jackson was awesome he made the experience very easy... I'm defiantly recommending my brother next because he needs a car!! More

by dre day
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
vann jackson
Dec 14, 2023 -

Napleton’s Kia of Elmhurst responded

Dre Day, we appreciate you choosing Ed Napleton's Kia of Elmhurst! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you! Regards, Marta Nilles Customer Relations Manager Ed Napleton Acura/Kia 630-782-9300 x2378/x2339 marta.nilles@napleton.com

October 27, 2023

Adam he was he Make me buy a new car and tell me everything he was wonderful customer service with me in a gray gray gray friend was happy with he helping me thank you Adam for everything. Thank you More

by Khalid belal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monica Jucan
Dec 14, 2023 -

Napleton’s Kia of Elmhurst responded

Congratulations on your new car, Khalid Belal! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! Regards, Marta Nilles Customer Relations Manager Ed Napleton Acura/Kia 630-782-9300 x2339/x2378 marta.nilles@napleton.com

September 30, 2023

Praise God! !!! The Lord did not disappoint 🙌 in leading us to the most patient, caring, knowledgeable, above and beyond experience with Hamza Patel, Marius Pe More

by Lrtriplett2013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hamza Patel, Marius Petrutiu, Martin
Oct 02, 2023 -

Napleton’s Kia of Elmhurst responded

Congratulations on your new car, Lrtriplett2013! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Regards, Marta NIlles Customer Relations Manager Ed Napleton Acura/Kia 630-782-9300 x2339/x2378 marta.nilles@napleton.com

September 28, 2023

Very deceiving dealership. They stalked me to get in the door and the online pre qualification was nothing like the amount they wanted me to finance a vehicle for. My salesman More

by kamariagross
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andre
Sep 29, 2023 -

Napleton’s Kia of Elmhurst responded

Kamariagross, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (630) 782-9300 and we will do our best to make this better. Thank you, Irena Salkic Customer Relations Manager Ed Napleton Auto Group isalkic@napleton.com (847) 298-0900 EXT 206

September 15, 2023

Austin you gave me a great experience with the new suv I purchased great sale. Person 5 stars awesome Brian barges More

by brianbarges82puzzler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin .boerman
Sep 17, 2023 -

Napleton’s Kia of Elmhurst responded

Thank you so much for sharing your recent experience with us, Brianbarges82puzzler! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! We hope you continue to choose us for all your automotive needs! Take care! Thank you, Irena Salkic Customer Relations Manager Ed Napleton Auto Group isalkic@napleton.com (847) 298-0900 EXT 206

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