Napleton’s Kia of Elmhurst

They deceived me that they could help me with credit conditions under my reality, but they have no financing plans. The salesperson was not professional, and the store manager did not answer me when he conditions under my reality, but they have no financing plans. The salesperson was not professional, and the store manager did not answer me when he had called me the last 3 days. I don't suggest visiting this place!! More

I had a recall notice on my Kia and the service was done quickly and professionally. As a multi car purchaser from the dealership and me being local, Special Thanks goes out to to Disa DeGrazia for her pro quickly and professionally. As a multi car purchaser from the dealership and me being local, Special Thanks goes out to to Disa DeGrazia for her professionalism and courtesy in getting service done, as well as Martha for her additional help and also to Joseph Ronduelas in service who had everything in place and was beyond prompt at my arrival. More

Would not honor advertised price of cpo vehicle listed on website and kia cpo site Update found a dealership that would honor advertised price. Car purchased and paid for😃 website and kia cpo site Update found a dealership that would honor advertised price. Car purchased and paid for😃 More

I just want to let people know what a great experience I had there at Napleton Kia Rick Boerman the sales manger was the best understanding what I was trying to accomplish made the deal so easy Thank you had there at Napleton Kia Rick Boerman the sales manger was the best understanding what I was trying to accomplish made the deal so easy Thank you More

Thanks to my experience with Rick Boerman, i will never go to any dealership other than Napleton kia of elmhurst! Nest car buying experience i ever had. THANK YOU AGAIN 🙏🏼 go to any dealership other than Napleton kia of elmhurst! Nest car buying experience i ever had. THANK YOU AGAIN 🙏🏼 More

Great Selection Friendly Employees. The Manager Rick Boarman went out of his way to put us into a Vehicle that really filled our needs. Will be sending my Friends and Family to see him. The Manager Rick Boarman went out of his way to put us into a Vehicle that really filled our needs. Will be sending my Friends and Family to see him. Great Experience. More

Went to look at a K5 GT based on a listing on Napleton Kia's website listing $2,500 off of MSRP, however after arriving and test driving the car the discount was not honored. I went to another Kia dealer Kia's website listing $2,500 off of MSRP, however after arriving and test driving the car the discount was not honored. I went to another Kia dealer and got a K5 GT at $1,700 off of MSRP which was better than their e-price of $1,150 off of MSRP. The same car is now shown on Napleton's at $3,200 off of MSRP, which I think is more of an exaggeration of what you can really get off of MSRP, if anything. More

The worst dealership in the world. Lied about an oil change that was never performed go to their website you'll see my pics in the review. Then they drove my newly REBUILT ENGINE from Lied about an oil change that was never performed go to their website you'll see my pics in the review. Then they drove my newly REBUILT ENGINE from warranty off the lot with no oil plug, NO OIL IN THE ENGINE. They tried to make it sound like this wasn't a big deal and it couldn't possibly hurt the engine. That's just crazy talk, no one in their right mind would accept a car back after that. Disa you were something else to try and make it sound like nothing. Marcel you are just twofaced. Brian you are just a liar like Luis.They bought my car back, after they realized I had evidence. DECIETFUL Dealership. Stay away. Far away. You are better off anywhere else but here. I am serious this happened, I have all the reciepts texts you name it. More

We had a great experience at Elmurst working with Artem. He was friendly but not pushy. This was our first new car and we were afraid it was going to be a horrible process, but we actually enjoyed it. We He was friendly but not pushy. This was our first new car and we were afraid it was going to be a horrible process, but we actually enjoyed it. We would recommend this dealer. More

Looked at new and used EV6. Ultimately did not buy but I did sell my car at a fair price, David and Artem were very helpful. Ultimately did not buy but I did sell my car at a fair price, David and Artem were very helpful. More