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Napleton’s Kia of Elmhurst

Elmhurst, IL

4.3
1,075 Reviews

727 West Grand Avenue

Elmhurst, IL

60126

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1,075 Reviews of Napleton’s Kia of Elmhurst

June 01, 2022

This was the easiest dealership I have worked with. I was in and out in 2 hours. Anes was efficient but also made sure that everything was covered at the best price in town. I recommended anyone to go More

by Nasic Elvedin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anes
Jun 02, 2022 -

Napleton’s Kia of Elmhurst responded

We appreciate your positive review about your recent experience with us! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia 630-941-4300 ext 2339 angela.rivera@napleton.com

June 01, 2022

We were looking for a Sorento and went to Elmhurst Kia. Anes the sales person was wonderful. He found out exactly what we were looking for and got on on just the right car. Miki the sales manager worked wi More

by Jgray32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anes, Monica Jucan
Jun 02, 2022 -

Napleton’s Kia of Elmhurst responded

We're glad to hear our Staff took such great care of you, Jgray32! We hope we can continue to be of service to you down the road! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia 630-941-4300 ext 2339 angela.rivera@napleton.com

May 24, 2022

A hearty THANK YOU to Alex LeClair in Sales. ... assisting with a butter smooth transaction that was prompt and courteous. Proud to be a new owner of a Sportage and found the team of Alex and sal More

by Brian O
Recommend Dealer
Yes
Employees Worked With
Alex LeClaire
May 26, 2022 -

Napleton’s Kia of Elmhurst responded

We're glad to hear our Staff took such great care of you, Brian O! We hope we can continue to be of service to you down the road! Please let us know if you have any additional questions about services you received and thank you again for choosing Ed Napleton's Kia of Elmhurst! Safe travels! Regards , Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-782-9300 x2339 angela.river a@napleton.com

May 21, 2022

I had a great & smooth experience with my Service Advisor Cedell, he was extremely helpful with addressing my concerns and very polite. Thanks for your service and professionalism. I will definitely be recom More

by Rnholliday.med
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedell Radney
May 25, 2022 -

Napleton’s Kia of Elmhurst responded

We're glad to hear that everything was completed to your satisfaction, Rnholliday.med! Please let us know if there is ever anything else we can assist you with. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-941-4300 x 2399 angela.rivera@napleton.com

May 20, 2022

I would like to give a BIG Thank you to Adam Abdalla & The general manager Miki for a great deal on my new 2021 Kia Seltos. I love my new car. I wasnt to keen on white but it looks so awesome. Thank you s More

by Charlene Hehn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Abdalla, Miki
May 25, 2022 -

Napleton’s Kia of Elmhurst responded

We're glad to hear our Staff took such great care of you, Charlene Hehn! We hope we can continue to be of service to you down the road! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-941-4300 ext 2339 angela.rivera@napleton.com

May 19, 2022

Amazing service all around. I came in an hour before closing and was greeted by Michael de Paolo who was an amazing person to deal with and was very knowledgeable in answering a More

by villaalex.franco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael de Paolo
May 22, 2022 -

Napleton’s Kia of Elmhurst responded

Villaalex.franco, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. It means so much to us to have earned your trust in our business! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. Thank you, and have a fantastic day! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339 julissa.varela@napleton.com

May 18, 2022

Andre Sr was very professional, attentive and knowledgeable. Thank you for the excellent service. Very nice establishment. More

by Vasquezstephm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre
May 26, 2022 -

Napleton’s Kia of Elmhurst responded

We're glad to hear our Staff took such great care of you, Vasquezstephm! We hope we can continue to be of service to you down the road! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Regards , Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-782-9300 x2339 angela.rivera@napleton.com

May 17, 2022

I got a flat on the way to work. I called the Service Dept. and they told me to bring it right in (I typically make an appointment to service my new car). From start to finish, these More

by Laura McCluskey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Vasquez, Joe, Juan, Alicis, C, Luis
May 20, 2022 -

Napleton’s Kia of Elmhurst responded

We're glad to hear that everything was completed to your satisfaction, Laura Mccluskey! Please let us know if there is ever anything else we can assist you with. We hope you continue to choose us for all your automotive needs! Take care! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura/KIA of Elmhurst 630-941-4300 ext 2339 julissa.varela@napleton.com

May 15, 2022

He did a great job helping me getting my purchased on my first truck highly recommended More

by shaquanjernigan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad
May 26, 2022 -

Napleton’s Kia of Elmhurst responded

Shaquanjernigan, we appreciate you choosing Ed Napleton's Kia of Elmhurst! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you! Safe travels! Regards , Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-941-9300 x2339 angela.rivera@napleton.com

May 07, 2022

Worked with Andre Jennings Sr. , and he was great. I had a budget in mind and he did everything he could to make sure I left with exactly what I wanted. Highly recommend working wit More

by Jonisha.clemons
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jennings Sr.
May 10, 2022 -

Napleton’s Kia of Elmhurst responded

We're glad to hear Andre took such great care of you, Jonisha.clemons! We hope we can continue to be of service to you down the road! Enjoy your new car! Regards, Disa DeGrazia Customer Relations Manager Ed Napleton Acura/Kia 630 782 9300 x2339 disa.degraziaa@napleton.com

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