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Napleton’s Kia of Elmhurst

Elmhurst, IL

4.3
1,075 Reviews

727 West Grand Avenue

Elmhurst, IL

60126

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1,075 Reviews of Napleton’s Kia of Elmhurst

April 30, 2022

Bought my first car with Andre Sr & Jr and they made it as easy as possible. Couldn’t ask for better help. More

by Athomas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jr
May 04, 2022 -

Napleton’s Kia of Elmhurst responded

Athomas, we appreciate you choosing Ed Napleton's Kia of Elmhurst! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you! Regards, Marta Nilles Customer Relation Manager Ed Napleton Acura/Kia 630-782-9300 x2378 marta.nilles@napleton.com

April 20, 2022

Took my car for service and the service technician Joseph R. was very pleasant and helpful and he did everything to make sure that we were please and the car was repaired correctly. More

by Kat495den
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph R
Apr 24, 2022 -

Napleton’s Kia of Elmhurst responded

We're glad to hear that everything was completed to your satisfaction, Kat495den! Please let us know if there is ever anything else we can assist you with. Regards, Marta Nilles Customer Relation Manager Ed Napleton Acura/Kia 630-782-9300 x2378 marta.nilles@napleton.com

April 19, 2022

Mr. Jennings (Sr & Jr) we're very attentive and helpful. I personally didnt think I was going to get a car but he made it happen. One of the most respectful experiences Ive had at a dealership. They are bot More

by Ms. Imani
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jennings (Sr) & Andre Jennings (Jr)
Apr 29, 2022 -

Napleton’s Kia of Elmhurst responded

Hello, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

April 19, 2022

Alex at napletons was awesome, and the whole dealership was really nice and easy going. Love my Telluride! Thank you! More

by Stephmc1986
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander LeClair
May 04, 2022 -

Napleton’s Kia of Elmhurst responded

Congratulations on your new car, Stephmc1986! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! Thank you so much for choosing Ed Napleton's Kia of Elmhurst as your first choice for service! Regards, Marta Nilles Customer Relation Manager Ed Napleton Acura/Kia 630-782-9300 x2378 marta.nilles@napleton.com

April 19, 2022

Andre assisted in replacing my partner’s faulty battery on her new used car free of charge on the same day. Appreciated the prompt and professional service! More

by K
Recommend Dealer
Yes
Employees Worked With
Andre Jennings
May 04, 2022 -

Napleton’s Kia of Elmhurst responded

K, we're happy you found our staff to be so supportive during your experience here at Ed Napleton's Kia of Elmhurst. If you have any further questions, please give us a call. We're always happy to help! Regards, Marta Nilles Customer Relation Manager Ed Napleton Acura/Kia 630-782-9300 x2378 marta.nilles@napleton.com

April 11, 2022

Adam B assisted me and his services was immaculate. I had a phenomenal experience with the help of MR. Bean. This dealership surely will have my business in the future due to this young man’s excellent More

by Wop
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam B
April 08, 2022

Alex helped me out and put me in a new stinger, love the car and Alex made the process go smoothly More

by Klew91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Jucan
Apr 10, 2022 -

Napleton’s Kia of Elmhurst responded

Klew91, we appreciate you choosing Ed Napleton's Kia of Elmhurst! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you! Safe travels! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura/KIA of Elmhurst 630-941-4300 ext 2339 julissa.varela@napleton.com

April 06, 2022

Andre answered all of our questions and went above and beyond to help us get what we needed. Great service! More

by eri41776
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jennings Sr/Jr
Apr 08, 2022 -

Napleton’s Kia of Elmhurst responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Eri41776. Thank you and we hope to see you again! Please don't hesitate to reach out if there's anything additional we can do for you. Regards, Marta Nilles Customer Relation Manager Ed Napleton Acura/Kia 630-782-9300 x2358 marta.nilles@napleton.com

April 04, 2022

A nice environment inside the dealership. Everyone working here was welcoming, had patience, caring, and helpful. More

by Darnesha5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Sr. Hitko
Apr 04, 2022 -

Darnesha5 responded

Andre Sr. Hitko definitely takes care of his clients. He will work with you to suit your needs in a vehicle. Thank you for the Kia experience!

April 04, 2022

When your vehicle malfunctions, it could be most traumatizing. That is why I want to single out the Service Advisor who worked with me. Joseph Ronduelas exhibited sensitivity, as well as compassion More

by jajc1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Apr 06, 2022 -

Napleton’s Kia of Elmhurst responded

Thanks for sharing your recent service experience with us, Jajc1952! We hope you continue to choose Ed Napleton's Kia of Elmhurst as your first choice for all your vehicle needs. We hope to be of service to you again! Take care! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339 julissa.varela@napleton.com

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