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Napleton’s Kia of Elmhurst

Elmhurst, IL

4.4
1,070 Reviews

727 West Grand Avenue

Elmhurst, IL

60126

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1,070 Reviews of Napleton’s Kia of Elmhurst

June 12, 2022

They help out my mom find her want she wanted She happy with her new vehicle Audre Jenkins More

by Dd03302013
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audre Jenkins
Jun 14, 2022 -

Napleton’s Kia of Elmhurst responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Ed Napleton's Kia of Elmhurst as your first choice for all your vehicle needs. Safe travels!

June 12, 2022

I've been wanting a Kia K5 GT-Line for a while and finally found the one I wanted on the lot at Napleton. Within minutes they got me on the road for a test drive. Andre Jennings in sales was extreme More

by Garret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jennings
Jun 14, 2022 -

Napleton’s Kia of Elmhurst responded

Hi, we're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road! Safe travels!

June 09, 2022

dealer bela peter performs great service to me, he's very patient, polite and informative. Highly recommend. More

by Lei wang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bela peter
Jun 11, 2022 -

Napleton’s Kia of Elmhurst responded

Thanks for the positive star rating, Lei Wang! Is there anything that stood out about your experience we can share with our Team? We hope to see you again! Regards, Marta Nilles Customer Relations Manager Ed Napleton Acura/Kia 630-782-9300 x2378 marta.nilles@napleton.com

June 05, 2022

They did an amazing job with explaining features on the 2023 Sportage as well as giving us a fair deal. Monica went above and beyond as did the delivery and finance managers. Overall a really good expe More

by JoseH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Jucan
Jun 06, 2022 -

Napleton’s Kia of Elmhurst responded

Hello Joseh, thank you so much for your feedback! Our team member Monica will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 02, 2022

Viktor was very helpful with my first experience in a dealership, I knew the negotiation would be the toughest part and what to expect from it but Viktor made it an enjoyable experience and I was happy w More

by Jacob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Viktor
Jun 03, 2022 -

Napleton’s Kia of Elmhurst responded

Hi Jacob, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff, Viktor was so helpful! Thank you so much for your feedback! We hope you have a great day!

June 01, 2022

This was the easiest dealership I have worked with. I was in and out in 2 hours. Anes was efficient but also made sure that everything was covered at the best price in town. I recommended anyone to go More

by Nasic Elvedin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anes
Jun 02, 2022 -

Napleton’s Kia of Elmhurst responded

We appreciate your positive review about your recent experience with us! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia 630-941-4300 ext 2339 angela.rivera@napleton.com

June 01, 2022

We were looking for a Sorento and went to Elmhurst Kia. Anes the sales person was wonderful. He found out exactly what we were looking for and got on on just the right car. Miki the sales manager worked wi More

by Jgray32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anes, Monica Jucan
Jun 02, 2022 -

Napleton’s Kia of Elmhurst responded

We're glad to hear our Staff took such great care of you, Jgray32! We hope we can continue to be of service to you down the road! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia 630-941-4300 ext 2339 angela.rivera@napleton.com

May 24, 2022

A hearty THANK YOU to Alex LeClair in Sales. ... assisting with a butter smooth transaction that was prompt and courteous. Proud to be a new owner of a Sportage and found the team of Alex and sal More

by Brian O
Recommend Dealer
Yes
Employees Worked With
Alex LeClaire
May 26, 2022 -

Napleton’s Kia of Elmhurst responded

We're glad to hear our Staff took such great care of you, Brian O! We hope we can continue to be of service to you down the road! Please let us know if you have any additional questions about services you received and thank you again for choosing Ed Napleton's Kia of Elmhurst! Safe travels! Regards , Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-782-9300 x2339 angela.river a@napleton.com

May 21, 2022

I had a great & smooth experience with my Service Advisor Cedell, he was extremely helpful with addressing my concerns and very polite. Thanks for your service and professionalism. I will definitely be recom More

by Rnholliday.med
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedell Radney
May 25, 2022 -

Napleton’s Kia of Elmhurst responded

We're glad to hear that everything was completed to your satisfaction, Rnholliday.med! Please let us know if there is ever anything else we can assist you with. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-941-4300 x 2399 angela.rivera@napleton.com

May 20, 2022

I would like to give a BIG Thank you to Adam Abdalla & The general manager Miki for a great deal on my new 2021 Kia Seltos. I love my new car. I wasnt to keen on white but it looks so awesome. Thank you s More

by Charlene Hehn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Abdalla, Miki
May 25, 2022 -

Napleton’s Kia of Elmhurst responded

We're glad to hear our Staff took such great care of you, Charlene Hehn! We hope we can continue to be of service to you down the road! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-941-4300 ext 2339 angela.rivera@napleton.com

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