Napleton’s Kia of Elmhurst

Cedell is awesome! Truly wonderful experience and quick turnaround on service. I was provided great communication pre, during & upon completion of service. Truly wonderful experience and quick turnaround on service. I was provided great communication pre, during & upon completion of service. More

Highly recommend this dealership. From the moment I walked in I was welcomed by a gentleman that works at the front desk, his name was Alen Zenkic . He provided excellent customer ser From the moment I walked in I was welcomed by a gentleman that works at the front desk, his name was Alen Zenkic . He provided excellent customer service to us. He was professional and very attentive. More

When I got there, Great young man Alen Zenkic greated me and helped me find service Departmentu. He took time and thats what customer service is all about. Amazing customer service. Thank you and helped me find service Departmentu. He took time and thats what customer service is all about. Amazing customer service. Thank you More

Just purchased a 2023 Sportage From Ed napleton Kia and sales person Jose was great. Happy ending. The entire staff contributed to my decision to purchase the automobile and make us feel great about the e sales person Jose was great. Happy ending. The entire staff contributed to my decision to purchase the automobile and make us feel great about the experience. The way Jose handled the experience was truly remarkable, being very patient with us as he tried to show and explain all the many components, Jose went through all the paperwork and, covered everything to our satisfaction, also Thank you for Vlad the finace manager for making everything a great experience Great dealer to do business with. More

Cedell was incredible. I brought my daughters Kia Optima in for brakes. Not did they fix the brakes they a full check and bring to my attention a couple of other problems. I brought my daughters Kia Optima in for brakes. Not did they fix the brakes they a full check and bring to my attention a couple of other problems. Well we got everything squared away. I’m happy and my daughters very happy. Gggreat service and was very helpful. Thank you again More

Mi experiencia fue increíble comprando mi carro en Ed Napleton KIA y aprendí que no todos los concesionarios cobran lo mismo por sus vehículos y descubrí que este lugar tiene los mejores y más bajos prec Napleton KIA y aprendí que no todos los concesionarios cobran lo mismo por sus vehículos y descubrí que este lugar tiene los mejores y más bajos precios que otros concesionarios. Eran más baratos que el siguiente ajuste que ofrecía otro concesionario e incluso ahorraron otros 2000. Cuando llamé por primera vez a Ed Napleton Kia, José contestó el teléfono y tuve suerte de que fuera él porque personalmente me guió en cada paso del camino y fue muy educado y profesional. Incluso subieron la oferta de intercambio para igualar lo que me ofrecieron de Carmax. La mayor sorpresa es que José se ofreció a conducir mi auto hasta mí y llevarme el intercambio de vuelta. Estábamos a poco más de 3 horas de distancia. Me sentí mal porque se fue tarde porque estaba atendiendo a otros clientes ese día. Era un hombre de palabra y nos entregó el vehículo. Se tomó su tiempo mostrándonos las características del vehículo y fue muy amable. Felicitaciones a José por ser una persona honesta y genuina y hacernos sentir bien con nuestra compra. Nos encanta nuestro Kia y volveremos la próxima vez para comprar nuestro próximo automóvil. More

Great working with Andre Jennings Sr. Straight forward and found best deal available for my trade in and purchase. Will send everyone I know looking to purchase a vehicle to him first! D Straight forward and found best deal available for my trade in and purchase. Will send everyone I know looking to purchase a vehicle to him first! Dealership was clean, well organized, and all staff were friendly and helpful. Amenities while waiting were top notch and Andre ensured that I was at peace while waiting throughout the process for the vehicle to be cleaned, gassed, and detailed. Top dollar was given for trade in and he even made me aware of discounts available such as military that I was unaware of! Again, best experience while purchasing my Kia Telluride! More

Recently I purchased a vehicle at this dealership and it was an amazing experience. All people I dealt with were friendly and professional from the initial inquiry of the car till the end of the process. My was an amazing experience. All people I dealt with were friendly and professional from the initial inquiry of the car till the end of the process. My special thanks to the Financial Specialist Marius Petrupiu and Sales Operations Manager Kevin Charnota. Kevin, even in his day-off did not forget to call me with the update about my purchase. Excellent service and great people. More

They will help you find the perfect car you want, no hustling. Peace of mind. hustling. Peace of mind. More

Everything was amazing from the moment I walked in till I left. Thank you so much Viktor for making this whole car buying experience transparent and honest. I highly recommend him! He is very knowledgeable! left. Thank you so much Viktor for making this whole car buying experience transparent and honest. I highly recommend him! He is very knowledgeable! More