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Napleton’s Kia of Elmhurst

Elmhurst, IL

4.3
1,074 Reviews

727 West Grand Avenue

Elmhurst, IL

60126

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1,074 Reviews of Napleton’s Kia of Elmhurst

August 12, 2022

Excellent experience! Salesperson Stiven S. was a pleasant person to make it happen to my satisfaction in purchasing the car. Patient and more importantly he listened and More

by Dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stiven, Shehu
Aug 15, 2022 -

Napleton’s Kia of Elmhurst responded

Dave, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Ed Napleton's Kia of Elmhurst! Regards, Marta Nilles Customer Relations Manager Ed Napleton Acura/Kia 630-782-9300 x2378/ x2339 marta.nilles@napleton.com

August 09, 2022

Marco Vazquez was very honest polite. Wll definitely recommend my friends and family .to purchase car from him More

by damarreastanciel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco
Aug 11, 2022 -

Napleton’s Kia of Elmhurst responded

Thank you so much for sharing your recent experience with us, Damarreastanciel! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Safe travels! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

August 04, 2022

Thank you Wilson for your experience on the 2023 Kia Sportage love the car and deal we received today will definitely send my friends More

by Pedro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson
Aug 05, 2022 -

Napleton’s Kia of Elmhurst responded

Hi Pedro, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know Wilson was so helpful! Our team is available should you require any extra help.

July 30, 2022

I appreciate Marco for giving me a great deal on my new car. He was a pleasure to work with More

by Devindecuna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Vazquez
Aug 02, 2022 -

Napleton’s Kia of Elmhurst responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

July 29, 2022

We had a great experience. Marco was patient, kind, and easy to work with. We are happy with the purchase of our Carnival. More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Jucan
Jul 31, 2022 -

Napleton’s Kia of Elmhurst responded

Hi Chris, thank you for your kind review; we are happy to pass along your comments to the team here at Ed Napleton's Kia of Elmhurst! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 29, 2022

Me and my wife wanted to see a new Kia Sportage we were greeted by Wilson he pulled up a new one and we drove it and loved the vehicle we spoke and negotiated a great deal Wilson did a great job will be ba More

by caralejandr4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson
Jul 31, 2022 -

Napleton’s Kia of Elmhurst responded

We're glad to hear our Staff took such great care of you, Caralejandr4! We hope we can continue to be of service to you down the road! Please let us know if you have any additional questions about services you received and thank you again for choosing Ed Napleton's Kia of Elmhurst! Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-941-4300 ext 2339-2378 angela.rivera@napleton.com

July 29, 2022

My experience at this dealership was extremely positive. I worked with Chance and he was an extremely nice person. Thank you very much More

by Xplosionstar4438
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chance
Jul 31, 2022 -

Napleton’s Kia of Elmhurst responded

Xplosionstar4438, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-941-4300 ext 2339-2378 angela.rivera@napleton.com

July 29, 2022

Chance was an amazing salesman! He was extremely helpful and kind. He listened to my wants and was able to help me find something More

by Linda Black
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chance Phillips
Jul 31, 2022 -

Napleton’s Kia of Elmhurst responded

Linda Black, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-941-4300 ext 2339-2378 angela.rivera@napleton.com

July 27, 2022

Was looking around the lot when i was greeted by Daniel he said if i needed any help and i told him i was just looking around. Somehow I left the dealership with a new car and a great deal!! More

by elver69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Jul 30, 2022 -

Napleton’s Kia of Elmhurst responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Ed Napleton's Kia of Elmhurst and we hope to see you again! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels! Regards, Marta Nilles Customer Relations Manager Ed Napleton Acura/Kia 630-782-9300 x2378 marta.nilles@napleton.com

July 27, 2022

Alicia Salgado was my Service Advisor this morning, she had excellent customer service skills. She answered many questions I had (I took a copy of my Service Agreement/letters seemingly representing KIA). More

by marion77l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Salgado
Jul 30, 2022 -

Napleton’s Kia of Elmhurst responded

Marion77l, we appreciate you choosing Ed Napleton's Kia of Elmhurst! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Regards, Marta Nilles Customer Relations Manager Ed Napleton Acura/Kia 630-782-9300 x2378 marta.nilles@napleton.com

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