Napleton’s Kia of Elmhurst

This is the second time we have had experience buying our car here with SR and he’s been very helpful in giving us the best advice and support. Thanks so much! car here with SR and he’s been very helpful in giving us the best advice and support. Thanks so much! More

Very helpfull knowledgeable folks here, it's my second time purchasing a car at this dealer, they gave me a good trade in price on my used car. time purchasing a car at this dealer, they gave me a good trade in price on my used car. More

Haris was a great salesperson to work with. He went above and beyond to help me get my car shipped to me. Great communication! I’ll definitely look him up again when it’s time to get another ve He went above and beyond to help me get my car shipped to me. Great communication! I’ll definitely look him up again when it’s time to get another vehicle. Thanks Haris!! More

Harris did an awesome job and was super professional and very nice. He was very attentive very nice. He was very attentive More

Andre Sr was amazing and provided us with amazing customer service he help me find my first car and really appreciate the help!! customer service he help me find my first car and really appreciate the help!! More

Great CS. Staff is phenomenal. Working w Andre Jennings for the 2nd time was a treat. He gave stellar service back in 2019 and even better service in 2022. Hig Staff is phenomenal. Working w Andre Jennings for the 2nd time was a treat. He gave stellar service back in 2019 and even better service in 2022. High recommend this place for shopping and cat service. More

Good service and customer service. Andre Jennings was so accommodating and friendly. We got our the car we love! Andre Jennings was so accommodating and friendly. We got our the car we love! More

Update(9/8/2022): 3 Star Heard back from Customer Relationship Mgr(Disa). They heard the pain I went through in detail and want to make things right. Agreed the mistake on their side. Really positive Relationship Mgr(Disa). They heard the pain I went through in detail and want to make things right. Agreed the mistake on their side. Really positive attitude and put efforts to gain back the customer confidence and business. They promised next vehicle delivered at Napleton’s Kia of Elmhurst will be mine. Will wait for THE DAY of delivery. Original(9/7/2022): 1 Star Worst experience from dealer with 90 years in Market. They lie that they have inventory on the lot and when we arrive there they say just sold 2 cars 25 mins ago. I was so pissed off because I specifically asked I am driving from far off like 40 miles, but sir Only information will be provided at our Dealership by Sales Manager. When we go there, First thing we hear is 10000$ Mark up for All vehicles. Thats how it starts here. No vehicles which they said they have. They will arrive in 10 days. Every word I heard from Sales person is a lie. If this is how you think you can get customer to your store, you will not reach 100 years for sure. All covering up lies and lies. Initial call to make me go to dealership saying vehicles are at lot, and then all sold in last 25 mins, Vehicles arriving in 10 days, vehicles if you order you might get it in 10 months. Disconnect between online and dealership is also blamed as its their target to get customers. God Bless you. You will never get business from customers if you treat your customers this way. Everybody is so relaxed and no body cares to get business. More

Cedell Radney was very helpful with information concerning my vehicle. He was great to work with in the service department and provided exemplary customer service. He is a great addition to your te concerning my vehicle. He was great to work with in the service department and provided exemplary customer service. He is a great addition to your team and should be recognized by management in my opinion for upholding the standards of your business with respect and courtesy! More

Great service as always. New guy Alen helped us tremendously. Keep the good work and we will be there forever. Thank you New guy Alen helped us tremendously. Keep the good work and we will be there forever. Thank you More