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Napleton’s Kia of Elmhurst

Elmhurst, IL

4.4
1,067 Reviews

727 West Grand Avenue

Elmhurst, IL

60126

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1,067 Reviews of Napleton’s Kia of Elmhurst

April 29, 2023

I had an amazing experience at this Kia dealership and I would highly recommend Sedin to anyone looking for a new car. Sedin was incredibly helpful, knowledgeable and made the entire process smooth and stre More

by Zachary Camron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sedin Hodzic
Oct 04, 2023 -

Napleton’s Kia of Elmhurst responded

We're glad to hear our Staff took such great care of you, Zachary Camron! We hope we can continue to be of service to you down the road! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-941-4300 ext 2378-2355 angela.rivera@napleton.com

April 29, 2023

Sedin Hodzic from Ed Napleton's Kia dealership deserves 5 stars for his exceptional customer service, expertise, and dedication in helping me find the perfect car. More

by Sam Moore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sedin Hodzic
Oct 04, 2023 -

Napleton’s Kia of Elmhurst responded

Sam Moore, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-941-4300 ext 2378-2355 angela.rivera@napleton.com

April 29, 2023

I wanted to take a moment to express my gratitude for the exceptional assistance provided by Sedin Hodzic at Ed Napleton's Kia Dealership. Their outstanding customer service and dedication to ensuring a seam More

by Trent Harris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sedin Hodzic
Oct 04, 2023 -

Napleton’s Kia of Elmhurst responded

We're glad to hear our Staff took such great care of you, Trent Harris! We hope we can continue to be of service to you down the road! We hope you continue to choose us for all your automotive needs! Take care! Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-941-4300 ext 2378-2355 angela.rivera@napleton.com

April 29, 2023

Sedin from Ed Napleton's car dealership is a top-notch salesperson who provides exceptional customer service, making the car-buying experience enjoyable and stress-free, earning him a well-deserved 5 star More

by Emily Mann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sedin Hodzic
Oct 04, 2023 -

Napleton’s Kia of Elmhurst responded

We're glad to hear our Staff took such great care of you, Emily Mann! We hope we can continue to be of service to you down the road! We look forward to your next visit! Take care! Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-941-4300 ext 2378-2355 angela.rivera@napleton.com

April 29, 2023

I highly recommend Sedin from Ed Napleton's car dealership. He provided exceptional customer service, was knowledgeable about the vehicles, and helped me find the perfect car within my budget. His More

by Jordan Mendoza
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sedin Hodzic
Oct 04, 2023 -

Napleton’s Kia of Elmhurst responded

Jordan Mendoza, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please don't hesitate to reach out if there's anything additional we can do for you. Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-941-4300 ext 2378-2355 angela.rivera@napleton.com

April 20, 2023

From start to finish it was a disappointment. Had they not had the an exact match for the vehicle we wanted I would've never gone there. I called twice asking to see one specific vehicle and have More

by RG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Angel
Jan 05, 2024 -

Napleton’s Kia of Elmhurst responded

Rg, we always strive to do 100% for all of our customers, so we're extremely disappointed to hear of your negative experience with us. It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better. Regards, Marta Nilles Customer Relations Manager Ed Napleton Acura/Kia 630-782-9300 x2339/x2378 marta.nilles@napleton.com

April 17, 2023

Anos, Disa and Marta worked together to make sure we had a positive experience after some initial miscommunication. The car price online was the price we paid. We were offered a service plan and a dealer wa More

by pduffer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anos
Oct 04, 2023 -

Napleton’s Kia of Elmhurst responded

We're glad to hear our Staff took such great care of you, Pduffer! We hope we can continue to be of service to you down the road! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-941-4300 ext 2378-2355 angela.rivera@napleton.com

April 08, 2023

Just bought a Kia Forte from Alex R. He was great! He answered all of our questions, was courteous and was very professional. Thanks Napleton's Kia! More

by hjeffery2
Recommend Dealer
Yes
Employees Worked With
Alex R, Monica Jucan
Oct 04, 2023 -

Napleton’s Kia of Elmhurst responded

Congratulations on your new car, Hjeffery2! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-941-4300 ext 2378-2355 angela.rivera@napleton.com

April 03, 2023

This is a great dealership with very knowledgeable Salespeople including Penelope Gutierrez and Aleksandra Draskovic that worked with me to purchase my new vehicle.They made me comfortable with experi More

by Markbark20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Penelope Gutierrez, Alessandra Draskovic.
Apr 05, 2023 -

Napleton’s Kia of Elmhurst responded

Thank you so much for sharing your recent experience with us, Markbark20! We work hard to provide each of our clients with the best automotive experience! So I am so happy to hear you experienced just that! We hope to see you again! Thank you, Sharnae Leachman Customer Relations Manager Ed Napleton Automotive Sleachman@napleton.com (847) 298-0900 EXT 243 & 211

April 02, 2023

Amazing customer service, everything went smoothly and I left with my new 2023 Kia Stinger! Special Shoutout to Steven Martin for all the help and effort to make the deal go through. More

by Ej Alvarez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Martin
Apr 04, 2023 -

Napleton’s Kia of Elmhurst responded

Hi Alvarez, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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