Napleton’s Kia of Elmhurst

From start to finish it was a disappointment. Had they not had the an exact match for the vehicle we wanted I would've never gone there. I called twice asking to see one specific vehicle and have Had they not had the an exact match for the vehicle we wanted I would've never gone there. I called twice asking to see one specific vehicle and have it ready and pulled up as we had a two year old and newborn with us. They failed to do so and we waited twenty minutes. The sales rep did not show us the features or talk about the vehicle in any detail unless asked a specific question. I repeatedly said we need to hurry this along and no one felt any sense of urgency. Their high pressure sales from both the sales and business associates crossed the line and they never listened when we said no. I highly recommend going elsewhere. More

Anos, Disa and Marta worked together to make sure we had a positive experience after some initial miscommunication. The car price online was the price we paid. We were offered a service plan and a dealer wa a positive experience after some initial miscommunication. The car price online was the price we paid. We were offered a service plan and a dealer warranty but chose to go with the internet market price with no add-ons. More

Just bought a Kia Forte from Alex R. He was great! He answered all of our questions, was courteous and was very professional. Thanks Napleton's Kia! He was great! He answered all of our questions, was courteous and was very professional. Thanks Napleton's Kia! More

This is a great dealership with very knowledgeable Salespeople including Penelope Gutierrez and Aleksandra Draskovic that worked with me to purchase my new vehicle.They made me comfortable with experi Salespeople including Penelope Gutierrez and Aleksandra Draskovic that worked with me to purchase my new vehicle.They made me comfortable with experience and not pushy at all. I would recommend friends and family to work with them in the future. More

Amazing customer service, everything went smoothly and I left with my new 2023 Kia Stinger! Special Shoutout to Steven Martin for all the help and effort to make the deal go through. left with my new 2023 Kia Stinger! Special Shoutout to Steven Martin for all the help and effort to make the deal go through. More

Fraz was great , I would recommend to my family and friends. I like my car friends. I like my car More

I had an excellent experience with Aleks and Penny! So professional .Was great to work with. Highly recommended! Went above and beyond with any questions or special requests I had! So professional .Was great to work with. Highly recommended! Went above and beyond with any questions or special requests I had! More

Thank you Steven Martin for your great hospitality and informing me about trade in options. informing me about trade in options. More

Great Service , Very Professional, was able to answer all of my questions in a timely manner. of my questions in a timely manner. More

I went in with my best friend to "just look" and was totally impressed by the professionalism and honesty from Aleksandra and Penelope! I have all my friends and family asking about my new 2023 Kia Spor totally impressed by the professionalism and honesty from Aleksandra and Penelope! I have all my friends and family asking about my new 2023 Kia Sportage. I'm letting everyone know about these ladies!!! More