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Napleton’s Kia of Elmhurst

Elmhurst, IL

4.4
1,070 Reviews
Call Dealership (630) 782-9300
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727 West Grand Avenue

Elmhurst, IL

60126

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1,070 Reviews of Napleton’s Kia of Elmhurst

May 23, 2023

EVERYTHING WAS GREAT MONICA DID A FANTASTIC JOB OF EXPLAINING EVERYTHING COULDNT OF ASKED FOR A BETTER PERSON TO ASSIST More

by STEVE ROSEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monica Jucan
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May 23, 2023 -

STEVE ROSEN responded

EVERY THING WAS SMOOTH AS SILK COULDNT HAVE ASKED FOR ABETTER SALESPERSON

May 23, 2023 -

STEVE ROSEN responded

GREAT DOING BUSINESS WITH THE NAPLETON GROUP

May 22, 2023

Had a great experience here. Joel was the perfect mix of laid back and encouraging. Just how a car salesman should be. Check him out! More

by ld60415
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel, Victor, Monica Jucan
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Oct 04, 2023 -

Napleton’s Kia of Elmhurst responded

Thanks for the positive star rating, Ld60415! Is there anything that stood out about your experience we can share with our Team? We hope to see you again! We hope you continue to choose us for all your automotive needs! Take care! Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-941-4300 ext 2378-2355 angela.rivera@napleton.com

May 20, 2023

Aleks and Penny were extremely helpful! I was able to purchase a new Telluride at a great price! More

by James S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aleks, Penny
Report | Print
Oct 04, 2023 -

Napleton’s Kia of Elmhurst responded

Congratulations on your new car, James S! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-941-4300 ext 2378-2355 angela.rivera@napleton.com

May 13, 2023

I had an excellent experience at this kia dealership, Sedin was extremely helpful! They answered all my questions, showed me different options, and even helped me negotiate a great deal. I'm really happy More

by Tatiana Williams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sedin Hodzic
Report | Print
Oct 04, 2023 -

Napleton’s Kia of Elmhurst responded

Congratulations on your new car, Tatiana Williams! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels! Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-941-4300 ext 2378-2355 angela.rivera@napleton.com

May 13, 2023

I had a great experience at the car dealership thanks to Sedin! They were patient and attentive to my needs, helping me find the perfect car for my family. More

by O'Brien McMillan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sedin Hodzic
Report | Print
Oct 04, 2023 -

Napleton’s Kia of Elmhurst responded

Congratulations on your new car, O'Brien Mcmillan! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-941-4300 ext 2378-2355 angela.rivera@napleton.com

May 12, 2023

I recently purchased a car at this Kia dealership, and Sedin was extremely helpful throughout the entire process. He took the time to listen to my needs and helped me find the perfect car for me. I highly More

by Rachel Ramirez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sedin Hodzic
Report | Print
Oct 04, 2023 -

Napleton’s Kia of Elmhurst responded

We're glad to hear our Staff took such great care of you, Rachel Ramirez! We hope we can continue to be of service to you down the road! If you have any further questions, please give us a call. We're always happy to help! Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-941-4300 ext 2378-2355 angela.rivera@napleton.com

May 12, 2023

Absolutely outstanding service from Sedin at Kia dealership. He was extremely knowledgeable, patient, and friendly throughout the entire car buying process. He went above and beyond to ensure that I More

by Bella Smith
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sedin Hodzic
Report | Print
Oct 04, 2023 -

Napleton’s Kia of Elmhurst responded

Bella Smith, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-941-4300 ext 2378-2355 angela.rivera@napleton.com

May 11, 2023

Sedin is an exceptional salesperson. very knowledgeable, attentive, and went above and beyond to help me find the perfect car. I highly recommend! More

by Leon Jackson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sedin Hodzic
Report | Print
Oct 04, 2023 -

Napleton’s Kia of Elmhurst responded

Leon Jackson, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Thanks again for taking the time to leave us this information about your recent visit. Take care! Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-941-4300 ext 2378-2355 angela.rivera@napleton.com

May 03, 2023

Martha from customer relations has been excellent and and very helpful in resolving any issues. More

by Internetserv123
Recommend Dealer
Yes
Employees Worked With
Martha
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May 04, 2023 -

Internetserv123 responded

Martha From Napleton Kia Personal reached out to me to fix this issue. She was very helpful and understanding I’m glad she reached out to correct the problem.

April 30, 2023

I recently had the pleasure of being helped by Sedin Hodzic at this Kia dealership and was blown away by their exceptional service. Sedin's knowledge, professionalism, and friendliness made my car-buyin More

by Laura Neilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sedin Hodzic
Report | Print
Oct 04, 2023 -

Napleton’s Kia of Elmhurst responded

We're glad to hear our Staff took such great care of you, Laura Neilson! We hope we can continue to be of service to you down the road! If you're ever in need of more help, please let us know! Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-941-4300 ext 2378-2355 angela.rivera@napleton.com

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