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Napleton’s Kia of Elmhurst

Elmhurst, IL

4.5
1,061 Reviews

727 West Grand Avenue

Elmhurst, IL

60126

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1,061 Reviews of Napleton’s Kia of Elmhurst

April 30, 2023

I recently had the pleasure of being helped by Sedin Hodzic at this Kia dealership and was blown away by their exceptional service. Sedin's knowledge, professionalism, and friendliness made my car-buyin More

by Laura Neilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sedin Hodzic
Oct 04, 2023 -

Napleton’s Kia of Elmhurst responded

We're glad to hear our Staff took such great care of you, Laura Neilson! We hope we can continue to be of service to you down the road! If you're ever in need of more help, please let us know! Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-941-4300 ext 2378-2355 angela.rivera@napleton.com

April 29, 2023

10/10 I had an excellent experience at the car dealership with Sedin's assistance. He went above and beyond to ensure that I found the perfect vehicle for my needs and budget, and his knowledge an More

by Rick Nelson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sedin Hodzic
Oct 04, 2023 -

Napleton’s Kia of Elmhurst responded

Thank you so much for sharing your recent experience with us, Rick Nelson! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Please let us know if you have any additional questions about services you received and thank you again for choosing Ed Napleton's Kia of Elmhurst! Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-941-4300 ext 2378-2355 angela.rivera@napleton.com

April 29, 2023

I had an excellent experience purchasing my car from Sedin at this dealership. Sedin was incredibly knowledgeable, patient, and attentive to my needs throughout the entire process, and made sure that I More

by Vanessa Meyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sedin Hodzic
Oct 04, 2023 -

Napleton’s Kia of Elmhurst responded

Congratulations on your new car, Vanessa Meyer! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! We hope you continue to choose us for all your automotive needs! Take care! Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-941-4300 ext 2378-2355 angela.rivera@napleton.com

April 29, 2023

I highly recommend Sedin from Ed Napleton's car dealership. He provided exceptional customer service throughout the entire car-buying process, from answering all of my questions to ensuring that I More

by Arron Miller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sedin Hodzic
Oct 04, 2023 -

Napleton’s Kia of Elmhurst responded

Arron Miller, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-941-4300 ext 2378-2355 angela.rivera@napleton.com

April 29, 2023

I had an amazing experience at this Kia dealership and I would highly recommend Sedin to anyone looking for a new car. Sedin was incredibly helpful, knowledgeable and made the entire process smooth and stre More

by Zachary Camron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sedin Hodzic
Oct 04, 2023 -

Napleton’s Kia of Elmhurst responded

We're glad to hear our Staff took such great care of you, Zachary Camron! We hope we can continue to be of service to you down the road! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-941-4300 ext 2378-2355 angela.rivera@napleton.com

April 29, 2023

Sedin Hodzic from Ed Napleton's Kia dealership deserves 5 stars for his exceptional customer service, expertise, and dedication in helping me find the perfect car. More

by Sam Moore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sedin Hodzic
Oct 04, 2023 -

Napleton’s Kia of Elmhurst responded

Sam Moore, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-941-4300 ext 2378-2355 angela.rivera@napleton.com

April 29, 2023

I wanted to take a moment to express my gratitude for the exceptional assistance provided by Sedin Hodzic at Ed Napleton's Kia Dealership. Their outstanding customer service and dedication to ensuring a seam More

by Trent Harris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sedin Hodzic
Oct 04, 2023 -

Napleton’s Kia of Elmhurst responded

We're glad to hear our Staff took such great care of you, Trent Harris! We hope we can continue to be of service to you down the road! We hope you continue to choose us for all your automotive needs! Take care! Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-941-4300 ext 2378-2355 angela.rivera@napleton.com

April 29, 2023

Sedin from Ed Napleton's car dealership is a top-notch salesperson who provides exceptional customer service, making the car-buying experience enjoyable and stress-free, earning him a well-deserved 5 star More

by Emily Mann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sedin Hodzic
Oct 04, 2023 -

Napleton’s Kia of Elmhurst responded

We're glad to hear our Staff took such great care of you, Emily Mann! We hope we can continue to be of service to you down the road! We look forward to your next visit! Take care! Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-941-4300 ext 2378-2355 angela.rivera@napleton.com

April 29, 2023

I highly recommend Sedin from Ed Napleton's car dealership. He provided exceptional customer service, was knowledgeable about the vehicles, and helped me find the perfect car within my budget. His More

by Jordan Mendoza
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sedin Hodzic
Oct 04, 2023 -

Napleton’s Kia of Elmhurst responded

Jordan Mendoza, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please don't hesitate to reach out if there's anything additional we can do for you. Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-941-4300 ext 2378-2355 angela.rivera@napleton.com

April 20, 2023

From start to finish it was a disappointment. Had they not had the an exact match for the vehicle we wanted I would've never gone there. I called twice asking to see one specific vehicle and have More

by RG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Angel
Jan 05, 2024 -

Napleton’s Kia of Elmhurst responded

Rg, we always strive to do 100% for all of our customers, so we're extremely disappointed to hear of your negative experience with us. It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better. Regards, Marta Nilles Customer Relations Manager Ed Napleton Acura/Kia 630-782-9300 x2339/x2378 marta.nilles@napleton.com

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