Napleton’s Kia of Elmhurst

I wanted to take a moment to express my gratitude for the exceptional assistance provided by Sedin Hodzic at Ed Napleton's Kia Dealership. Their outstanding customer service and dedication to ensuring a seam exceptional assistance provided by Sedin Hodzic at Ed Napleton's Kia Dealership. Their outstanding customer service and dedication to ensuring a seamless experience for customers are truly remarkable. Throughout my interactions with Sedin, they consistently demonstrated a deep understanding of the dealership's offerings and went above and beyond to ensure that I was able to make an informed decision about my purchase. Their professionalism, attention to detail, and willingness to go the extra mile made my car buying experience both enjoyable and stress-free. Sedin's exceptional communication skills and ability to anticipate and address customer needs are a testament to their outstanding work ethic and dedication to their role. Their positive attitude and eagerness to help make them an invaluable asset to the dealership, and I am grateful for the opportunity to have them help me choose the right car. Overall, I would like to express my sincere appreciation to Sedin for their exceptional assistance, and I believe that they are an asset to Ed Napleton's Car Dealership. Their commitment to excellence sets a standard for outstanding customer service, and I would not hesitate to recommend them to anyone in need of a reliable and knowledgeable car dealer representative. Thank you for your attention to this matter, and I look forward to continuing to do business with Ed Napleton's Kia Dealership in the future. More

Sedin from Ed Napleton's car dealership is a top-notch salesperson who provides exceptional customer service, making the car-buying experience enjoyable and stress-free, earning him a well-deserved 5 star salesperson who provides exceptional customer service, making the car-buying experience enjoyable and stress-free, earning him a well-deserved 5 stars. More

I highly recommend Sedin from Ed Napleton's car dealership. He provided exceptional customer service, was knowledgeable about the vehicles, and helped me find the perfect car within my budget. His dealership. He provided exceptional customer service, was knowledgeable about the vehicles, and helped me find the perfect car within my budget. His friendly and professional demeanor made the car-buying experience a pleasure. Five stars! More

From start to finish it was a disappointment. Had they not had the an exact match for the vehicle we wanted I would've never gone there. I called twice asking to see one specific vehicle and have Had they not had the an exact match for the vehicle we wanted I would've never gone there. I called twice asking to see one specific vehicle and have it ready and pulled up as we had a two year old and newborn with us. They failed to do so and we waited twenty minutes. The sales rep did not show us the features or talk about the vehicle in any detail unless asked a specific question. I repeatedly said we need to hurry this along and no one felt any sense of urgency. Their high pressure sales from both the sales and business associates crossed the line and they never listened when we said no. I highly recommend going elsewhere. More

Anos, Disa and Marta worked together to make sure we had a positive experience after some initial miscommunication. The car price online was the price we paid. We were offered a service plan and a dealer wa a positive experience after some initial miscommunication. The car price online was the price we paid. We were offered a service plan and a dealer warranty but chose to go with the internet market price with no add-ons. More

Just bought a Kia Forte from Alex R. He was great! He answered all of our questions, was courteous and was very professional. Thanks Napleton's Kia! He was great! He answered all of our questions, was courteous and was very professional. Thanks Napleton's Kia! More

This is a great dealership with very knowledgeable Salespeople including Penelope Gutierrez and Aleksandra Draskovic that worked with me to purchase my new vehicle.They made me comfortable with experi Salespeople including Penelope Gutierrez and Aleksandra Draskovic that worked with me to purchase my new vehicle.They made me comfortable with experience and not pushy at all. I would recommend friends and family to work with them in the future. More

Amazing customer service, everything went smoothly and I left with my new 2023 Kia Stinger! Special Shoutout to Steven Martin for all the help and effort to make the deal go through. left with my new 2023 Kia Stinger! Special Shoutout to Steven Martin for all the help and effort to make the deal go through. More

Fraz was great , I would recommend to my family and friends. I like my car friends. I like my car More

I had an excellent experience with Aleks and Penny! So professional .Was great to work with. Highly recommended! Went above and beyond with any questions or special requests I had! So professional .Was great to work with. Highly recommended! Went above and beyond with any questions or special requests I had! More