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Napleton’s Kia of Elmhurst

Elmhurst, IL

4.5
1,061 Reviews

727 West Grand Avenue

Elmhurst, IL

60126

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1,061 Reviews of Napleton’s Kia of Elmhurst

March 28, 2023

I had the pleasure of being assisted by Haris for the second time in the last year! My family and I were looking for more of a family car and he helped us figure out the range of vehicles we wanted to fo More

by Aldin P
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Haris, Ahmetovic, Monica Jucan
Mar 30, 2023 -

Napleton’s Kia of Elmhurst responded

Hi, thank you so much for sharing your recent experience with us, Aldin! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

March 27, 2023

I came in not knowing exactly what I wanted, but Aleksandra and Penelope were so patient!!! They helped guide us into our new family car!! More

by Edmundo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Penelope and Aleksandra
Mar 30, 2023 -

Napleton’s Kia of Elmhurst responded

Congratulations on your new car, Edmundo! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! We hope you continue to choose us for all your automotive needs! Take care! Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-941-4300 ext 2339-2378 angela.rivera@napleton.com

March 27, 2023

Me and my wife have been shopping for a sorento, Alex helped us out and found us the perfect trim. Great service all around. More

by fcockriel89
Recommend Dealer
Yes
Employees Worked With
Alex LeClair
Mar 29, 2023 -

Napleton’s Kia of Elmhurst responded

Fcockriel89, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

March 27, 2023

Haris Ahmetovic has been extremely helpful and responsive when it came to buying my first car! He made sure I got the best deal possible and worked with his managers. All of his managers were so amazing! More

by ally101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haris Ahmetovic
Mar 29, 2023 -

Napleton’s Kia of Elmhurst responded

Ally101, thank you for your kind review; we are happy to pass along your comments to the team here at Ed Napleton's Kia of Elmhurst! If you have any further questions, please don't hesitate to reach out! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

March 27, 2023

Alex knows the ins and outs of these cars and is great to deal with, thanks for the K5 Alex! More

by Mr. Angron
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alex LeClair
Mar 29, 2023 -

Napleton’s Kia of Elmhurst responded

Mr. Angron, thank you for your positive review. We're glad to hear that you found our team here at Ed Napleton's Kia of Elmhurst so helpful in the purchase of your new vehicle. We are always more than happy to assist you if anything else comes up. Take care! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

March 25, 2023

Marco was very professional,I will definitely recommend my family and friends.Thank you very much for great experience. More

by Vero
Recommend Dealer
Yes
Employees Worked With
Marco, Monica Jucan
Mar 27, 2023 -

Napleton’s Kia of Elmhurst responded

Vero, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Regards, Marta Nilles Customer Relations Manager Ed Napleton Acura/Kia 630-782-9300 x2378/x2339 marta.nilles@napleton.com

March 24, 2023

Steven Martin showed great customer service. He was a nice guy and gave a good experience. More

by Raynard Paige
Recommend Dealer
Yes
Employees Worked With
Steven martin
Mar 27, 2023 -

Napleton’s Kia of Elmhurst responded

Raynard Paige, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Regards, Marta Nilles Customer Relations Manager Ed Napleton Acura/Kia 630-782-9300 x2378/x2339 marta.nilles@napleton.com

March 23, 2023

Andre was a big help, assisted us the moment we walked through the door. Constantly checked on us during the waiting process, thank you Andre More

by Kenny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre
Mar 26, 2023 -

Napleton’s Kia of Elmhurst responded

Kenny, thank you for your positive review. We're glad to hear that you found our team here at Ed Napleton's Kia of Elmhurst so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

March 12, 2023

David Lee was awesome, professional, and very helpful. Although I didn't buy a car today, I know who I will go to when I'm ready to purchase. His patience and demeanor are traits I truly appreciate and More

by EJH
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Lee
Mar 14, 2023 -

Napleton’s Kia of Elmhurst responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know David was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 11, 2023

I am very satisfied with my experience at Napleton’s Kia of Elmhurst. The customer service at this dealership is unlike anything I’ve ever seen. I had an issue with a vehicle I purchased and they stopped at More

by Madmase
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marta
Mar 14, 2023 -

Napleton’s Kia of Elmhurst responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Our team is available should you require any extra help.

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