Napleton’s Kia of Elmhurst

James Sublette sold us our Telluride. He did a great job. He made the car buying process easy and as quick as possible, especially since we had 3 small children with us. He advocated for He did a great job. He made the car buying process easy and as quick as possible, especially since we had 3 small children with us. He advocated for what we wanted in the numbers. More

Absolute wonderful dealership to deal with. Make the process simple and all employees are so accommodating. Great team and even better buying experience!!! Thank you all! Make the process simple and all employees are so accommodating. Great team and even better buying experience!!! Thank you all! More

Absolutely amazing place. Penelope & Aleksandra were very genuine, professional, and helpful. Would recommend, felt very satisfied with the process. They will be my go-to for Penelope & Aleksandra were very genuine, professional, and helpful. Would recommend, felt very satisfied with the process. They will be my go-to for vehicle punching because of their attentiveness, and communication. There are many places you can go but I encourage you to visit them. More

My husband and I just bought a new car from Aleks and Penny. They were a breath of fresh air! It was so nice to go to a dealership and not be pressured into anything. They made sure we were comfortable t Penny. They were a breath of fresh air! It was so nice to go to a dealership and not be pressured into anything. They made sure we were comfortable through out the whole process. A fun experience for sure! More

James Sublet provide great service in assisting me with getting my daughter in college a great car and price! I recommend you to reach out to him if you are looking for a new car or used. thanks DuWann getting my daughter in college a great car and price! I recommend you to reach out to him if you are looking for a new car or used. thanks DuWanna More

My experience with Napleton's Kia of Elmhurst yesterday was extremely disappointing. I purchased a car and traded in my old car with them, and they engaged in shady and dishonest practices that left me fee was extremely disappointing. I purchased a car and traded in my old car with them, and they engaged in shady and dishonest practices that left me feeling cheated and frustrated. The dealership advertised a price of $22,995 plus tax, title, license, and a $324.24 doc fee, but when I arrived, they increased the price to $25,990 by adding an inspection fee that was not disclosed upfront. This bait-and-switch tactic was dishonest and left a bad taste in my mouth. Furthermore, they offered me significantly less for my trade-in than what they had previously quoted online. After a long wait and an old trick that they used to push down the offer price, I finally had to agree to their offer of $8500. To add insult to injury, I later discovered that they advertised my trade-in the next day for nearly double what they paid me. Overall, I had a terrible experience with Napleton's Kia of Elmhurst. The dealership's lack of transparency and dishonest practices left me feeling exploited and cheated. Based on my experience, I would not recommend doing business with this dealership. More

Thanks again for the service Cedell was very helpful. He provided me with all the details of my vehicle He provided me with all the details of my vehicle More

Hamza was great in assisting me in getting a car! !! Highly recommend coming here if you need a car. !! Highly recommend coming here if you need a car. More

Great experience, James S. was great and they worked with me so I Ieft with a car. Thank you! was great and they worked with me so I Ieft with a car. Thank you! More

Great experience. James S. was wonderful and when there was a small issue, they made it right. The finance department is the best we have worked with. Thanks to everyo James S. was wonderful and when there was a small issue, they made it right. The finance department is the best we have worked with. Thanks to everyone at Napleton Kia for taking such great care of us! More