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Napleton’s Kia of Elmhurst

Elmhurst, IL

4.5
1,061 Reviews

727 West Grand Avenue

Elmhurst, IL

60126

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1,061 Reviews of Napleton’s Kia of Elmhurst

January 30, 2023

Aleksandra is the best! She will go out of her way to make sure you get the best deal available. She is flexible and accommodates you and your family. She even let me test d More

by James S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aleksandra Draskovic
Feb 01, 2023 -

Napleton’s Kia of Elmhurst responded

Congratulations on your new car, James S! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! Please don't hesitate to reach out if there's anything additional we can do for you. Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

January 30, 2023

Wonderful car buying experience. We had smooth and hassle free transaction. Easy to deal with and very kind. Thank you Aleksandra for being so welcoming and trustworthy. More

by Adele Mendoza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aleksandra Draskovic
Feb 01, 2023 -

Napleton’s Kia of Elmhurst responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Adele Mendoza. Thank you and we hope to see you again! We are always more than happy to assist you if anything else comes up. Take care! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

January 30, 2023

My experience with Aleksandra was absolutely terrific. She truly had my best interest and intention at heart. She still checks in on me even after our purchase. Go see her today! More

by Eric Cuevas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aleksandra Draskovic
Feb 01, 2023 -

Napleton’s Kia of Elmhurst responded

Eric Cuevas, thank you for your kind review; we are happy to pass along your comments to the team here at Ed Napleton's Kia of Elmhurst! We want all our customers to feel this way when leaving our dealership! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

January 30, 2023

Cedell is always awesome! I feel very well informed and taken care of my the team at Napleton. Thanks! More

by joemur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedell
Feb 01, 2023 -

Napleton’s Kia of Elmhurst responded

Here at Ed Napleton's Kia of Elmhurst, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again! Thanks again for taking the time to leave us this information about your recent visit. Take care! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

January 29, 2023

Got a great deal on my new K5! I've shopped for many months and visited many dealerships. However my experience here was EXCEPTIONAL! From the beginning Aleksandra treated me like More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aleksandra
Jan 31, 2023 -

Napleton’s Kia of Elmhurst responded

Hi David, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

January 29, 2023

Aleksandra Draskovic was an excellent representative, she was very pleasant and through the whole process she was very transparent with the numbers. She helped me get a good deal! I would definitely recommen More

by Gabbie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aleksandra Draskovic
Jan 31, 2023 -

Napleton’s Kia of Elmhurst responded

Hi Gabbie, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

January 27, 2023

From start to finish, everyone was so willing to help in every way possible and you never felt neglected through the process. Penelope (Penny) is the best salesWOMAN you could ask for! She fights for you an More

by Liv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Carusiello
Jan 29, 2023 -

Napleton’s Kia of Elmhurst responded

Liv, we are glad we could help! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

January 22, 2023

I was very pleased with David’s help he was very polite and helpful. And it was a speedy process. More

by Jennifersalgado91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Robertson
Jan 24, 2023 -

Napleton’s Kia of Elmhurst responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

January 22, 2023

Everyone was very courteous. Our salesman James Sublette was very easy going, not pushy and helpful in coordinating the whole process. More

by Gary.fang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Sublette, Monica Jucan
Jan 24, 2023 -

Napleton’s Kia of Elmhurst responded

Hi Gary, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

January 20, 2023

Le recomiendo que pruebe este concesionario antes de ir a cualquier otro lugar. Definitivamente recomendar a familiares y amigos. Gracias Jose ! More

by Rafael Kurmillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Martinez
Jan 22, 2023 -

Napleton’s Kia of Elmhurst responded

¡Muchas gracias por compartir su reciente experiencia con nosotros, Rafael Kurmillo! ¡Trabajamos arduamente para brindar a cada uno de nuestros clientes la mejor experiencia automotriz! ¡Esperamos verte de nuevo! ¡Gracias de nuevo por la recomendación y que tengas un día increíble! Saludos, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

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