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Napleton’s Kia of Elmhurst

Elmhurst, IL

4.5
1,061 Reviews

727 West Grand Avenue

Elmhurst, IL

60126

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1,061 Reviews of Napleton’s Kia of Elmhurst

January 20, 2023

I visited a number of dealerships before purchasing my new (used) car. Penelope (Penny) and Aleks @ Napleton Kia/Acura of Elmhurst (IL) were a tremendous help. There was absolutely no "sales nonsense". Th More

by Kevin D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Penelope, Aleks, Monica Jucan
Jan 23, 2023 -

Napleton’s Kia of Elmhurst responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Ed Napleton's Kia of Elmhurst and we hope to see you again! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

January 12, 2023

They had a wide selection of Cars on the lot & good website to see Carfax results We had a excellent sale man named James Sublette who worked to find a Car that met our budget More

by Bill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Sublette
Jan 18, 2023 -

Napleton’s Kia of Elmhurst responded

Bill, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Thanks again for taking the time to leave us this information about your recent visit. Take care! Regards, Marta Nilles Customer Relations Manager Ed Napleton Acura/Kia 630-782-9300 x2378/x2339 marta.nilles@napleton.com

January 08, 2023

James was very helpful getting my daughter her new Kia would definitely come back in the future More

by Jackbushell14
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Sublette
Jan 11, 2023 -

Napleton’s Kia of Elmhurst responded

Jackbushell14, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope to see you soon! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

December 31, 2022

I worked with Kenad in buying a new Kia Telluride. He was great! He was very knowledgeable about the vehicle, answered all of my questions and did a great job in helping me close the deal. Thanks Kena More

by mivel6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenad Drndar
Jan 02, 2023 -

Napleton’s Kia of Elmhurst responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

December 13, 2022

James Sublette was great to work with! He also did an amazing job keeping my son entertained while my wife and I made our decision. I definitely recommend working with James. More

by socksandboots2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Sublette
Dec 14, 2022 -

Napleton’s Kia of Elmhurst responded

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 06, 2022

Love this dealership, have been buying my cars for years from here. Esmir our sales guy was great. He was very understanding and knowledgeable. He got us a great deal on the Kia sportage. In love with my ne More

by ismeta20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esmir Kander
Dec 08, 2022 -

Napleton’s Kia of Elmhurst responded

Hi, we appreciate you choosing Ed Napleton's Kia of Elmhurst! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

December 02, 2022

James Sublette is the best Salesman he sold me a beautiful GV80 Please come see him you will not be disappointed He truly cares and is with you every step of the way He Rocks!!!! More

by madelainesattlefield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Sublette
Dec 03, 2022 -

Napleton’s Kia of Elmhurst responded

Congratulations on your new car, Madelainesattlefield! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! We can't wait to see you again, have a great day. Regards, Marta Nilles Customer Relations Manager Ed Napleton Acura/Kia 630-782-9300 x2378/x2339 marta.nilles@napleton.com

December 02, 2022

I had a pleasant car buying experience. James was friendly and knowledgeable. Thank you for the wheels! More

by staleyak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Sublette
Dec 03, 2022 -

Napleton’s Kia of Elmhurst responded

Staleyak, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! Regards, Marta Nilles Customer Relations Manager Ed Napleton Acura/Kia 630-782-9300 x2378/x2339 marta.nilles@napleton.com

December 01, 2022

Esmir and James made my day. I recommend using these guys when you buy a car at Napelton. My Sportage was delivered in record time. Thanks More

by Kaltak nisvad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esmir Kander and James Sublette, Monica Jucan
Dec 01, 2022 -

Napleton’s Kia of Elmhurst responded

Hi Kaltak, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 01, 2022

Jose was AMAZING from beginning to end. I told him what I wanted and what I was willing to pay for the car. He found exactly what I was looking for. Explained all the features on the car, s More

by Rafael Kurmillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Martinez
Dec 02, 2022 -

Napleton’s Kia of Elmhurst responded

Hi Rafael, thank you so much for sharing your recent experience with us. We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

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