Napleton Ford of Oak Lawn

Great 👍👍👍 staff, great experience at this location. They keep u informed,the wait was very comfortable etc They keep u informed,the wait was very comfortable etc More

From beggining to end everyone was pleasant to work with. Luis was waiting for me to arrive and had the car waiting for me to view. Made the whole car purchasing process the least stressful I've ever experi Luis was waiting for me to arrive and had the car waiting for me to view. Made the whole car purchasing process the least stressful I've ever experienced. The finace process was equally smooth. Great staff and love my purchase. More

Hawk ford always does a great service on my vehicle. One of the best dealerships in the Chicago land area. One of the best dealerships in the Chicago land area. More

Very helpful, very on point, in general it was one of my encounters with a dealership encounters with a dealership More

The person that waited on me had a little attitude. Wasn't happy with that. He had a comment or a facial expression to anyone that said something to him or gave him something. He called me to tell me Wasn't happy with that. He had a comment or a facial expression to anyone that said something to him or gave him something. He called me to tell me I needed back brakes. My back breaks were changed a week ago. If he would of looked at the inspection sheet which I had to ask for, it was the front breaks. He says the mechanic must have made a mistake. I think it was him. If you work in customer service you need to have a better attitude. I worked it for 15 years.. More

The service department is very helpful and tries their best to meet of my needs best to meet of my needs More

Fast fast efficient service good friendly staff good service happy people and nice clean garage service happy people and nice clean garage More

They were very helpful and knowledgeable when changing my oil and rotating my tires and doing everything that needs to be done excellent job oil and rotating my tires and doing everything that needs to be done excellent job More

As a repeat customer Hawk again provided reliable service ie swift (promptly taking care of both routine service and a recall issue in minimal time), comprehensively and at a reasonable cost. Otherwise clean ie swift (promptly taking care of both routine service and a recall issue in minimal time), comprehensively and at a reasonable cost. Otherwise clean, courteous and professional in all aspects. More

My experience went really well. I was greeted immediately, car was taken in for repair, time was good. I was satisfied. I was greeted immediately, car was taken in for repair, time was good. I was satisfied. More