Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton Ford of Oak Lawn
Oak Lawn, IL
4,145 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,145 reviews
October 22, 2026
Stephanie was knowledgeable and attentive during my car buying experience. Stephanie new features that I wasn't aware of, from the 360 view to the seat setting option. The family loves the Bronco, thanks S buying experience. Stephanie new features that I wasn't aware of, from the 360 view to the seat setting option. The family loves the Bronco, thanks Steph 🤗 More
by Dee
Employees Worked With
October 22, 2026
Bill and Mario in the maintenance department went out of their way to help me when I was in a time crunch. The correct part wasn't on hand to make the repair but they got the issue resolved and got me back their way to help me when I was in a time crunch. The correct part wasn't on hand to make the repair but they got the issue resolved and got me back on the road. I genuinely appreciate their proactive support and effort. More
by 12345
October 22, 2026
Kevin was AWESOME! Welcomed me in with a big smile. Facility was nice and clean Welcomed me in with a big smile. Facility was nice and clean More
by Aworlds13
Employees Worked With
October 22, 2026
Best Ford dealer I have been to! I have absolutely no complaints I wont be visiting any other one I have absolutely no complaints I wont be visiting any other one More
by ifigs94
Employees Worked With
October 22, 2026
Hawk ford is the only place I will bring my car. They take such good care of it. They take such good care of it. More
by Olivia
Employees Worked With
October 21, 2026
The dealer was very easy to work with and offered to test drive right away. We knew exactly what we wanted and they didn’t try to sell us anything else. Also they stand by the online price, which was cheapes drive right away. We knew exactly what we wanted and they didn’t try to sell us anything else. Also they stand by the online price, which was cheapest in my area. Also held the car for 2 days while we got financing through our bank and work around work schedules. We will definitely recommend to other and go back. More
by Stephanie K
Employees Worked With
October 21, 2026
We were very pleased with the way Bill took care of me and the service we had. Nothing but a good experience. and the service we had. Nothing but a good experience. More
by cecefinger
Employees Worked With
October 20, 2026
Excellent customer service given. Makes me stay a Ford customer permanently. I appreciate the cleanliness of the business as well Makes me stay a Ford customer permanently. I appreciate the cleanliness of the business as well More
by JackandJill
Employees Worked With
October 20, 2026
We had a great experience working with Steph! She was so friendly, helpful and made the entire car buying process easy and stress free. We really appreciate her help and would definitely recommen She was so friendly, helpful and made the entire car buying process easy and stress free. We really appreciate her help and would definitely recommend her to anyone looking for a new car! More
by sbrusek
Employees Worked With
