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Napleton Ford of Oak Lawn
Oak Lawn, IL
4,145 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,145 reviews
October 30, 2026
No communication unless I initiated it, had my car for a week, no urgency to get it back to me, also charged a ridiculous amount ($221) for an oil change...won't be returning week, no urgency to get it back to me, also charged a ridiculous amount ($221) for an oil change...won't be returning More
by transportlimotransport
Employees Worked With
Dealt with more than one advisor
October 30, 2026
Rudy, in service was great. Got me in and out quickly. Chris, was great, too. Got me in and out quickly. Chris, was great, too. More
by Mr. Petkus
October 30, 2026
No communication unless I initiated it, had my car for a week, no urgency to get it back to me, also charged a ridiculous amount ($221) for an oil change...won't be returning week, no urgency to get it back to me, also charged a ridiculous amount ($221) for an oil change...won't be returning More
by transportlimotransport
Employees Worked With
Dealt with more than one advisor
October 29, 2026
Easy stress free buying experience. Nick was great and easy to work with. Would recommend dealership. Nick was great and easy to work with. Would recommend dealership. More
by Cgapstur
October 29, 2026
My service at Napleton Ford couldn’t have gone as good as it did if it wasn’t for Bill Parks. Bill was very helpful and was willing to do his best to take care of everything for me. He was very friendly, ver it did if it wasn’t for Bill Parks. Bill was very helpful and was willing to do his best to take care of everything for me. He was very friendly, very professional and super down to earth. He is the kind of person you want on your team! Thank you for everything Bill. You are the best! I’ll definitely be coming back to Napleton! More
by Mvtabor
Employees Worked With
October 28, 2026
Bill was a excellent service writer. He was kind and courteous. I woukd recommend this dealership without a doubt He was kind and courteous. I woukd recommend this dealership without a doubt More
by Herman
Employees Worked With
October 28, 2026
My service on this day was very good. Service consultant vas nice, polite, professional and easy to work with. Explained everything and did everything to accomplish my needs. Thank you Service consultant vas nice, polite, professional and easy to work with. Explained everything and did everything to accomplish my needs. Thank you More
by czarna70
Employees Worked With
October 28, 2026
My advisor Kevin was very helpful and answered all my questions. My wait was not long either. questions. My wait was not long either. More
by LaShonda
Employees Worked With
October 27, 2026
Mario and Tom in the service department are simply amazing. The care they provide is beyond words great. Thank you for everything! amazing. The care they provide is beyond words great. Thank you for everything! More
by donnastrzempa275
Employees Worked With
