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Napleton Ford of Oak Lawn

Oak Lawn, IL

4.7
3,908 Reviews
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6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,908 reviews

June 23, 2026

Service consultant Bill Parks took the name and made some nice suggestions. Got me in on short notice. More

by bjordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2026

Service department customer service definitely needs work made appointment for recall part not available had to call back when I got home because they never made an appointment for following week. Went to se More

by reedca59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tommy Mackey
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Fondren
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2026

Tommy was professional and respectful. The service was completed correctly and in a timely manner. The follow up call after the text was appreciated. He even asked how my church event went More

by luischivas23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2026

Appreciate the help, professionalism and attention of Jumana on his job. Thanks again well done More

by fdamico
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Sweis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Wambaja
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2026

The service was quick and effective. My service advisor was kind friendly and very attentive to my needs ! More

by Amberlogan6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2026

Great customer service, wonderful and excellent nice salesman , enjoy my time their , hope I buy again! More

by G MONIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Ristich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Wambaja
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2026

It is easy to make an appointment. The technician advisers are very friendly and helpful More

by jlolsen6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2026

Always accommodating and great customer service. One of the best dealerships! From service to sales. More

by Alana Brewton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2026

Nick and Karen nice people to work with , they just did what what they needed to do to help me and great team in the office, hands down, More

by Ancla01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Boll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Boros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Ristich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Etzkorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Munson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2026

I bought a pickup truck was in and out of there only took about an hour didn’t have to wait all day to purchase a vehicle More

by bboy102169
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Ristich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Munson
5.0
This rating includes all reviews, with more weight given to recent reviews.