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Napleton Ford of Oak Lawn

Oak Lawn, IL

4.6
3,505 Reviews
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6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,505 reviews

September 20, 2025

Excellent customer service! Amazing staff. Fast and wonderful to work with. We had Jay and she was so much fun and made the process enjoyable and efficient! More

by jayzalerma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Boros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Sweis
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2025

No pressure, friendly staff. Easy to work with. Jay was a pleasure to deal with! More

by Smith.duane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Sweis
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2025

I have been coming to this location for years the people are knowledgeable efficient and kind More

by Rhj100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Rutkowski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave
September 18, 2025

Excellent 👍timely kept me informed salesman very helpful about time and procedures very polite and respectful More

by jerry.oconnor57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2025

They were extremely efficient, very knowledgeable and didn’t give you the runaround. Best service department I ever dealt with. More

by 64gerrydoherty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2025

Tim is as great…. I had an appointment and walked in he asked if I was helped and made sure my vehicle was serviced right away. Offered new service packages and descri More

by gamino_Gabriel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2025

This was my first time ever at this dealership, and instantly felt welcomed by the staff. Although they were pretty busy, I was greeted with a good morning by staff members who were passing by. More

by Ramon Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2025

I was completely satisfied with the service I received and the service person that helped me. More

by delorenzo152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2025

Service department was fast and responsive, one writer Dave was very receptive and took care of everything! More

by dmay4077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
September 16, 2025

Easy appointment times, went online and got appointment same day. Very friendly and customer service oriented. More

by yolandawilliams723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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