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Napleton Ford of Oak Lawn

Oak Lawn, IL

4.6
3,505 Reviews
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6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,505 reviews

September 26, 2025

Professional staff. Bill was kind and professional. He made sure to get me in and out in a timely manner. More

by maiajones7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2025

Great job keeping me updated regarding my vehicle and very customer service oriented. Was in and out quickly. More

by Kuyps4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2025

It was good experience everyone was helpful with getting me in and out in a timely manner More

by Russell.mikhail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2025

They helped me get a brand new car same day and gave me a great deal on my trade. Ronald made sure showed me the best deals in order to maximize my trade. More

by natebishop88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2025

Fast, informative, and great service. I always leave with my issues fixed! Thanks Napleton Ford! More

by AJR92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2025

Had unexpected events but managed to work through effectively. Unsure if it matters to have appointments when others got serviced prior to my scheduled appointment More

by Joe the plumber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2025

Sales person very nice and helpful he’s trying to get all the little things taken care of More

by Docmgm
Recommend Dealer
Yes
Employees Worked With
Nick Ristich
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2025

I worked with Tim, he was fantastic. Quick service, completed properly, I’m happy and I am going to return because I trust this place and these people. More

by Nicholasseminary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2025

I recommend this dealer as they are reliable and communicative with any questions or issues you have. I will always return to this dealer for future service work. Tim and Dave are great and supporti More

by America1st
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave
September 20, 2025

Best service department I’ve ever been to! Dave was so kind and efficient and never made me feel dumb for not understanding something. He always kept me informed and responded promptly. More

by Rachee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave (service department)
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