Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton Ford of Oak Lawn
Oak Lawn, IL
3,767 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 3,767 reviews
February 10, 2026
Bill Park was very helpful choosing tires for my truck. He was upfront about pricing and the work was done in a timely manner. He was upfront about pricing and the work was done in a timely manner. More
by KFRIGO
Employees Worked With
February 08, 2026
I’m very pleased with the service ,the staff are really helpful,I’ll be back for my next needs . helpful,I’ll be back for my next needs . More
by kariorisv59
Employees Worked With
February 08, 2026
Tommy was great and I felt like he really wanted the best for my vehicle! The waiting area was also very nice and comfortable while I waited for service. for my vehicle! The waiting area was also very nice and comfortable while I waited for service. More
by faustinewalcott
Employees Worked With
February 07, 2026
The serviceman Tim did a very good job in explaining my options. I would recommend you to my friends. options. I would recommend you to my friends. More
by jimalwin
Employees Worked With
February 07, 2026
Very friendly staff, very clean waiting area. The staff is very attentive. They always have morning appointments, which are convenient for me. The staff is very attentive. They always have morning appointments, which are convenient for me. More
by wlinda0369
Employees Worked With
February 05, 2026
They are on time and very helpful in explaining what’s going on. In and out quickly going on. In and out quickly More
by Judy
Employees Worked With
February 05, 2026
Always treats me well and very helpful. Never have I had a bad experience with Napleton on Oaklawn. Bill has been my goto guy when I need help with my Hybrid Escape. Never have I had a bad experience with Napleton on Oaklawn. Bill has been my goto guy when I need help with my Hybrid Escape. More
by Candace
February 05, 2026
The personnel that assisted me were prompt and very effective in resolving my service requests. In short I'm VERY happy with their assistance. Their supervisor(s) will hopefully read this... because cl effective in resolving my service requests. In short I'm VERY happy with their assistance. Their supervisor(s) will hopefully read this... because clearly this Napletton dealership hires the right people!!!! More
by williammurawski1969
Employees Worked With
Other Employees :
Unfortunately I don't remember the other fellows name... I believe it was Jose (Hispanic gentleman)... besides resolving my recall issue... they helped me put my spare tire components when then didn't have to... they chose to hepl me... I'm very happy
February 05, 2026
Didn’t fix my side door and my ladder went missing on my work truck. work truck. More
by eric.monroy
Employees Worked With
