Napleton Ford of Oak Lawn

“Outstanding service from start to finish. The team was very helpful, professional, and made sure everything was done perfectly.” The team was very helpful, professional, and made sure everything was done perfectly.” More

This is my 2nd time working with Bill. He made the process seamless, thank you. He made the process seamless, thank you. More

My vehicle had to stay extra days than anticipated but your service advisor kept me informed on the parts and how long the recall repair would take. Mr Bill was very cordial and helpful in getting my car your service advisor kept me informed on the parts and how long the recall repair would take. Mr Bill was very cordial and helpful in getting my car done as quickly as possible. Thank you Mr Bill More

your dealership has aways been wonderful. i have bought 5 cars from you in the past. From the greeter to the service I am impressed. thank you for taking such good care of your customers. i have bought 5 cars from you in the past. From the greeter to the service I am impressed. thank you for taking such good care of your customers. More

Great service. Bill kept us updated on the progress. Repairs were completed quickly once parts were delivered Bill kept us updated on the progress. Repairs were completed quickly once parts were delivered More

Each service advisor goes above and beyond to assist their customers with any problems they have with their vehicle their customers with any problems they have with their vehicle More

Bill Parks is one of the best service writers I’ve ever had at this dealership. I have been buying cars here for over 25 years. had at this dealership. I have been buying cars here for over 25 years. More

Dave was extremely helpful with explaining the problem with my truck. He gave follow up calls and explained in detail the updates. with my truck. He gave follow up calls and explained in detail the updates. More

GREAT customer service from start to finish. VERY Happy with the experience. Would go there again for a new car. VERY Happy with the experience. Would go there again for a new car. More

Disappointed with service. Estimate/invoice had to be reworked. Conflicted messages on repairs and costs. Estimate/invoice had to be reworked. Conflicted messages on repairs and costs. More