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Napleton Ford of Oak Lawn

Oak Lawn, IL

4.6
3,528 Reviews
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6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,528 reviews

January 20, 2026

David May provided amazing customer service. I had a great experience and I am very happy that I chose this dealership, thanks to David. More

by ocampo.steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David May
January 20, 2026

The waiting room is clean and the restroom is awesome, the decor is so nice and clean. More

by Lin
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2026

Ronald is the best salesman. Everyone is nice and welcoming. Great experience, very honest dealership More

by Shanicemiller49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2026

Doesn’t know what Ford offers. Only wants to up charge you and then when you show them there website they say oh. Didn’t know that. Would have service done at any other Ford store More

by Hook.j42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Timothy Harris
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2026

Everyone was very friendly. It was quick. They informed me before and after what was done also how many visits I have left. Thank you to all who helped me More

by dorenestefaniuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Munson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Wambaja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rutkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Knasiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rudi Bandemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2026

Everyone is helpful and they get you in and out quickly. I've been going there for about 14 years. More

by TACTERRI6034
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2026

This was my second oil change at this location. I switched from the dealership where I purchased my car due to a prior service issue. During my most recent visit, Dave was transparent about the wai More

by mcardenas1019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
January 17, 2026

They helped me find a car that I didn’t even know that I can get. They are fast at there work and really kind make sure you are comfortable More

by Frillacast
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Ristich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Guiliano
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2026

Napleton Oak lawn Ford has the best customer service I’ve experienced. It was easy to make an appointment. The ladies on the phone were very helpful and an accommodating. My service advisor David, May was ou More

by Jdencek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David May
January 16, 2026

Jay was great, she made me feel very comfortable and made the purchase of my truck very smooth and quick. The finance guy was also very friendly and nice. Probably the best experience I’ve had at a dealer in More

by Jeannie Bedolla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Sweis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Wambaja
5.0
This rating includes all reviews, with more weight given to recent reviews.
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