Napleton Ford of Oak Lawn
Oak Lawn, IL
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The waiting room is clean and the restroom is awesome, the decor is so nice and clean. the decor is so nice and clean. More
Ronald is the best salesman. Everyone is nice and welcoming. Great experience, very honest dealership Everyone is nice and welcoming. Great experience, very honest dealership More
Doesn’t know what Ford offers. Only wants to up charge you and then when you show them there website they say oh. Didn’t know that. Would have service done at any other Ford store Only wants to up charge you and then when you show them there website they say oh. Didn’t know that. Would have service done at any other Ford store More
Everyone was very friendly. It was quick. They informed me before and after what was done also how many visits I have left. Thank you to all who helped me It was quick. They informed me before and after what was done also how many visits I have left. Thank you to all who helped me More
Everyone is helpful and they get you in and out quickly. I've been going there for about 14 years. I've been going there for about 14 years. More
This was my second oil change at this location. I switched from the dealership where I purchased my car due to a prior service issue. During my most recent visit, Dave was transparent about the wai I switched from the dealership where I purchased my car due to a prior service issue. During my most recent visit, Dave was transparent about the wait time, costs, and clearly explained my vehicle’s needs. More
They helped me find a car that I didn’t even know that I can get. They are fast at there work and really kind make sure you are comfortable can get. They are fast at there work and really kind make sure you are comfortable More
Napleton Oak lawn Ford has the best customer service I’ve experienced. It was easy to make an appointment. The ladies on the phone were very helpful and an accommodating. My service advisor David, May was ou experienced. It was easy to make an appointment. The ladies on the phone were very helpful and an accommodating. My service advisor David, May was outstanding. More
Jay was great, she made me feel very comfortable and made the purchase of my truck very smooth and quick. The finance guy was also very friendly and nice. Probably the best experience I’ve had at a dealer in the purchase of my truck very smooth and quick. The finance guy was also very friendly and nice. Probably the best experience I’ve had at a dealer in a very long time. Thank you!! More

