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Napleton Ford of Oak Lawn

Oak Lawn, IL

4.6
3,463 Reviews
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6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,463 reviews

December 27, 2025

Seems like a reputable clean and well kept business I will definitely take my vehicle there for service More

by aaron_2001_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2025

Tim was very nice to me and answered all the questions that I had for him about my Beautiful 2024 F-150 I appreciate him More

by caroldiamond7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2025

Tommy did an excellent job coordinating my oil change and inspections. I had made a last minute appointment and I was in and out 30 minutes earlier than his estimate. It was a very pleasant experience. More

by 2karenann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2025

Everything was great, Bill was a great help explaining the change in the oild change packages. More

by rconley9362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2025

The dealership is conveniently located, easy to navigate, and the staff is great. I have been going to Napleton Ford for a while now. More

by falana.michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David May
December 23, 2025

The service department particularly Kathy Bucholz goes above and beyond for her customers! All team members that I have come in contact with including Karen Boll in sales have been friendly and profession More

by Sharon Crites
Recommend Dealer
Yes
Employees Worked With
Karen Boll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Bucholz
December 23, 2025

Great service! A+, the counter person was very helpful and courteous. I will ne back for my service needs. More

by Dewan.frazier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2025

Went in for a transmission least and was told it would be 2200.00 dollars to fix because it was very labor intensive so I decided to go elsewhere so I took it to a transmission repair shop and was fixed for More

by atl1842
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Timothy Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2025

I stopped in for an oil change. And the service writer was very helpful He explained everything More

by wcollins717
Service Communication
Recommend Dealer
Yes
Employees Worked With
David May
December 21, 2025

Very efficient and knowledgeable of problem courteous and friendly to customers kept me informed the service performed while I waited for services to be performed More

by sherrianbaffield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David May
1
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