Napleton Ford of Oak Lawn

It took two days to figure out what was wrong with my car. Didn’t even give me a straight answer until the battery was installed. Not to fix it but what was wrong. I know every business needs to make m car. Didn’t even give me a straight answer until the battery was installed. Not to fix it but what was wrong. I know every business needs to make money but to charge me est 740 dollars to change a battery is ridiculous. Need to do better for your customers that have been coming here for years with multiple vehicles. Very disappointed. More

We had great service. Much appreciated how quickly and efficient work was done. Thank you Much appreciated how quickly and efficient work was done. Thank you More

JP was very helpful and got me the car I was looking for. I was stressed out about buying a car and he made the whole process easy I was stressed out about buying a car and he made the whole process easy More

Bill Parks excellent service advisor , knowledgeable, smart, and great attitude, thank you Bill Parks for your help. smart, and great attitude, thank you Bill Parks for your help. More

They did a really good job of taking care of the issues with my car. with my car. More

Our salesman Nick was phenomenal ! We got a great deal on a slightly used Ford F150 with a very good price . I told Nick our sales guy what I could afford and what I was looking for, We got a great deal on a slightly used Ford F150 with a very good price . I told Nick our sales guy what I could afford and what I was looking for, and he knocked it out of the park ! There was no sitting around for hours negotiating and playing the normal car sales game . From the time we came test, drove the vehicle and left out of there was less than an hour and a half. Who doesn't want that ! I would highly recommend this dealership and more so our sales guy, Nick ! More

Treatment is always good, very professional and friendly. They take good care of the costumers. They take good care of the costumers. More

From the start of our suv shopping to the final decision, Napleton and the people that work there helped make our buying decision easier. The two sales people we worked with were excellent and truly made th Napleton and the people that work there helped make our buying decision easier. The two sales people we worked with were excellent and truly made the experience less stressful. We can’t thank them enough. More

Been going to this dealership since 2008 ,bought my first pickup from hawk Ford at the time and that great service carried on to the new dealership Napleton Ford. And that's why I keep going back great servi pickup from hawk Ford at the time and that great service carried on to the new dealership Napleton Ford. And that's why I keep going back great service management team. Tim is the best. More

Service was friendly from the moment I arrived to checkout. Did not attempt to oversell services - just told me what I needed. checkout. Did not attempt to oversell services - just told me what I needed. More