Napleton Ford of Oak Lawn

I went to Napleton Ford to have my oil changed. My service advisor was Tim Harris. Tim greeted me promptly when I pulled my car in. He asked what I need help with, I gave him the info that I had an My service advisor was Tim Harris. Tim greeted me promptly when I pulled my car in. He asked what I need help with, I gave him the info that I had an appointment for a oil change. Tim informed of the different oil changes that were offered I chose one. I was then informed that my vehicle would be taken care of so I surrendered the key. I then took a seat in the waiting area and about a hour later was ready to leave. My experience from beginning to end was great and Tim was very pleasant my interaction with him makes me want to return for any other services I need. Thanks Tim More

I have been a member of the neighborhood for a family for a long time. a long time. More

My car was serviced quickly and efficiently, ask for Dave! He explained everything from the breakdown of each service package and pricing! As a 27 year old female, dealerships can be intimidating but he Dave! He explained everything from the breakdown of each service package and pricing! As a 27 year old female, dealerships can be intimidating but he answered all of my questions and I will be scheduling all future appointments with Dave! More

Called and made and appointment for the same day I dropped off my vehicle. They told me one hour and it would be done and the service was done in the time they quoted me. dropped off my vehicle. They told me one hour and it would be done and the service was done in the time they quoted me. More

David May was an exceptional service advisor. He exhibited remarkable patience and possessed extensive knowledge in his field. He exhibited remarkable patience and possessed extensive knowledge in his field. More

The service representative was kind and considerate. . I appreciated being cared for despite the fact I didn’t have an appointment . I appreciated being cared for despite the fact I didn’t have an appointment More

Salesman Stanley was extremely helpful and went the extra mile to ensure that I received the vehicle of my choice and was very patient with me even though I was very picky about what I was buying. He was gre mile to ensure that I received the vehicle of my choice and was very patient with me even though I was very picky about what I was buying. He was great. More

Awesome buying experience. Jay made the whole process simple and painless. In and out in about an hour. Thank you. Jay made the whole process simple and painless. In and out in about an hour. Thank you. More

Good experience, the gentleman who checked me in was friendly and service was done timely. friendly and service was done timely. More

The staff, especially Tim, was always very helpful and pleasant to deal with. Made my time a great experience pleasant to deal with. Made my time a great experience More