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Napleton Ford of Oak Lawn

Oak Lawn, IL

4.2
3,155 Reviews
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6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,155 reviews

July 25, 2025

I had a very smooth experience. Tim & the mechanic got me in & out for my oil change. More

by Alysseharges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Harris
July 25, 2025

My very recent experience with Napleton Ford of Oak Lawn confirmed many of the warnings I wish I had listened to before engaging with them. Yes, you might get quick replies to available inventory questions More

by CarCustomer1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
N/A
July 24, 2025

Been bringing my cars here for service a long time. Tim is very helpful and friendly. More

by gmhop
Recommend Dealer
Yes
Employees Worked With
Tim Harris
July 24, 2025

Repairs took 10 days after I was told it would be done in 3-5 business days More

by Victory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob
July 24, 2025

The service coordinator was informative and courteous. The service time was quick. The waiting area was comfortable. More

by James B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Harris, Service
July 24, 2025

Service is good, staff is good, always bring my vehicle there, never have a problem More

by harry1158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch
July 23, 2025

My sales person, Jay, was wonderful. I was very upset about my 2016 Explorer repair and I needed to replace the vehicle with something new. To make a long story short, Jay took her time More

by ATucker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake, Jay, Andy
July 23, 2025

So happy with my purchase, couldn’t have been easier. Thank you Mitch, Andy and the whole team! More

by MackAttk2025
Recommend Dealer
Yes
Employees Worked With
Don Boros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Sweis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stan Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch, Andrew
July 23, 2025

They were awesome and very efficient. They took the time to review everything with me More

by Terri.m.oconnell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
July 23, 2025

Great customer service and a very quick oil change! Very happy with the car service I received. More

by Gkelleher178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill and Dale
1
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