Naples Nissan

Exceptional Service! I was on the market for a new car. I previously owned a Nissan, and knew I loved the car so much that I would purchase another. I was in a rush and di I was on the market for a new car. I previously owned a Nissan, and knew I loved the car so much that I would purchase another. I was in a rush and did my homework before hand. I went in on a Saturday morning said this is what I want, and I need to leave with in hours! Although I rushed them to get everything done, they managed to do so quick and easy!! My sales rep was Frankie. He was so much fun and personable that buying a car from him was exciting and not pushy or overwhelming. I would recommend this dealership to anyone who wants a great deal, and great customer service !! Thanks Nissan, I love my new car with all the bells and whistles ;) More

GREAT SURPRISE My wife had a 2007 Nissan Quest with 98,000 miles and decided to downsize. We have been a Nissan family for many years and decided to shop around for My wife had a 2007 Nissan Quest with 98,000 miles and decided to downsize. We have been a Nissan family for many years and decided to shop around for something smaller. The Quest spoiled my wife with it's cavernous storage, comfort, all options, etc. Downsizing was going to be a bit of a challenge after having the Quest and having (zero issues in 7 years). She drove the RA-V4. CR-V. CX-5 and the 2013 Rogue. After researching the 2014 Rogue she decided to wait until the new release. I signed up for the pre-release incentive with Sutherlin Nissan but discovered that the car I specified was sold without contacting me. I went on an on-line search and found that Naples Nissan had then very car coming that my wife wanted. I called the dealership and told them I would like to see the car when it came in. I received a call informing me that the car was received the night before and I could see it in the morning. I really felt it was a waste of my time to even drive 25 miles to see the car since I had nothing but bad experiences trying to buy in Naples. I was greeted by Rick Essig who asked about my needs and took me to see the vehicle (just as unloaded from the carrier). This was the first 2014 that I saw and the interior was far better than the other competitors. I told Rick I liked the SUV but I would not play the Naples premium game. Rick assured me they could deal with me and introduced me to James Pool (Executive Manager) to discuss the Rogue. James did not play games or try to bull s____ me and got right to the OTD price which is what I was looking for. I ended up buying my 19th Nissan from Naples Nissan and we could not be happier. I bought the Rogue 5 months ago and it is an amazing vehicle, great MPG and comfort but not the size of the Quest. All I can is Great!! More

Our experience with Naples Nissan was exceptional. We purchased a beautiful luxury car (Lincoln MKZ), at an excellent price. Mr. Pozo, Mr. Kanahan and Mr. Amabile took great care of us. The genuine frien purchased a beautiful luxury car (Lincoln MKZ), at an excellent price. Mr. Pozo, Mr. Kanahan and Mr. Amabile took great care of us. The genuine friendliness of every staff member who came by to introduce themselves was really refreshing! It was a really entertaining place to hang out! The purchase was smooth and painless, and Marco Kanahan went above and beyond to get our payment where we needed it to be. We will be purchasing a truck soon, and since we've owned two Nissan Titans, and loved them, we know exactly where to go. We highly recommend Naples Nissan! What a great place to buy a car. Like visiting family. Thanks for everything. Kevin and Amanda Beck More

Bad Experience. Was looking for a Brand New 2014 Sentra Bad Experience. Was looking for a Brand New 2014 Sentra with Bluetooth installed. Mike (salesman) said he had the Brand New 2014 Nissan Sentra with Bl Bad Experience. Was looking for a Brand New 2014 Sentra with Bluetooth installed. Mike (salesman) said he had the Brand New 2014 Nissan Sentra with Bluetooth( that means factory installed) in stock and he texted me the price. I go to the dealership and of course: he fooled me. The car he selected for me had no Bluetooth and that was the only car available at that price . Tells me to bring it in to have BT installed. I needed the car immediately, so I bought the car anyway. After a few days I took it to have BT. installed. To my great surprise they installed an "aftermarket" BT, nothing compared to the factory installed BT.. Spoke to the GM. today ,3/5/2014, who defended Mike and told me that I initially accepted the car without BT and that there's nothing he could do. More

Experience was pleasant especially coming from a bad situation with another dealership. They seemed to be sympathetic and wanted to help as much as possible. situation with another dealership. They seemed to be sympathetic and wanted to help as much as possible. More

I was in need of a new car due to an accident. When I arrived, I was treated with friendly respectful service. He accompanied me on my test drive of the Nissan Sentra. I was very pleased with the handl arrived, I was treated with friendly respectful service. He accompanied me on my test drive of the Nissan Sentra. I was very pleased with the handling of the vehicle. He pointed out all of the features and I was impressed with his knowledge. The process went very smoothly, and I was even able to return my rent -a-car at the same location. I would return there again in a heartbeat!!! Thank you again for the exceptional service. Lisa B More

I would say to anybody in the state of Florida looking for a Nissan to go see Mike Amabile at Naples Nissan. Mike worked extremely hard over a long period of time to make sure I would get my new Nissan F for a Nissan to go see Mike Amabile at Naples Nissan. Mike worked extremely hard over a long period of time to make sure I would get my new Nissan Frontier. He went above and beyond making sure that everything would fit into my budget while maintaing the highest level of customer service at all times. I will always come here and recommend everyone else do too. I drove an hour away passing two other Nissan dealerships just to deal with and his excellent staff. More

I bought a new Nissan Rogue which handled beautifully until driving to dinner after leaving the dealership when a noise, a scraping sound from the area of the front left wheel began. Two of my daughters until driving to dinner after leaving the dealership when a noise, a scraping sound from the area of the front left wheel began. Two of my daughters were with me through the process and both are knowledgeable about cars (and math). One of them got under the car with a flashlight after it was in the garage but nothing dragging or stuck in the wheel was visible. We also noticed a paint chip on the hood of the car. We had neglected to walk all around the car and specifically look for any paint chips because at the time we were looking at the car, we fully intended to wait a couple of days before buying - then when the price and the trade-in was extremely good (we had done our homework beforehand), I made the decision without thinking to check out the car again. The next morning the noise was so loud that people walking in my community turned their heads to look at the car as it passed. We called Mike Amabile, our sales person, who told us to bring it back and they would take care of it. However the day was Sunday and the service dept. was not working, so we waited until the following day, Monday. On Monday morning we started the car and drove to the dealership - no noise at all. Absolutely nothing. Naples Nissan kept the car the whole day and gave me a loaner. They called to tell me they were unable to hear anything unusual at all but they wanted to keep the car overnight so that one of the technicians could take it home and drive it (and he did - I checked the mileage and he put more than 40 miles on it). It was driving perfectly. I asked if they had removed the wheels when they checked it and they said they had. I took the car home and it has been driving perfectly ever since - my only explanation is that something must have been picked up on the road and jammed in somewhere - and subsequently fell out. They are getting an estimate for the paint chip for the dealership and have told me they will call me to bring in the car and repair the chip as soon as they get the estimate. So far, I am extremely impressed by the courteous service and am happy with the outcome. More