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Naples Nissan
Naples, FL
716 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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716 Reviews of Naples Nissan
April 29, 2015
Great cars, great dealer, great customer service We have been buying cars/suv 7 and trucks 5 from Naples Nissan over the years. We always go back. Excellent Customer Service and reliable vehicles. We have been buying cars/suv 7 and trucks 5 from Naples Nissan over the years. We always go back. Excellent Customer Service and reliable vehicles. More
by GIARIMOUSTAS
Employees Worked With
David Krantz, Abe Rodriguez, , James Pool
April 20, 2015
Naples Nissan great customer service My engine had blown and Naples Nissan took my car and gave me $3700 toward a new car. The new car is 2 years newer and has half the mileage as did my My engine had blown and Naples Nissan took my car and gave me $3700 toward a new car. The new car is 2 years newer and has half the mileage as did my old car. More
by Lillian Layton
Employees Worked With
Angel Pagan, James Pool
April 20, 2015
Grrreat customer service! We are snowbirds and travel with two kitties, so we need to be able to count on having our car well maintained for the long drive! I have found Naples We are snowbirds and travel with two kitties, so we need to be able to count on having our car well maintained for the long drive! I have found Naples Nissan to be very attentive to details that have lead to us having the best travel car we have ever owned. It is a 2011, fully loaded, Rogue. Frankie Beers is an excellent service rep who makes it clear that he will do an excellent job taking or me and my needs. A very personable fellow, indeed! I will be back!! More
by Snowbird
Employees Worked With
Frankie Beers
April 18, 2015
Great Service I have been having my Nissan serviced here for the past two years. Always getting the same great service. I find Naples Nissan to be my dealership. I have been having my Nissan serviced here for the past two years. Always getting the same great service. I find Naples Nissan to be my dealership. More
by toc
Employees Worked With
I am sorry but I'm not sure of the service reps name.
April 18, 2015
great customer service The staff is very friendly and efficient. I love the car (2015 Altima). So far my experience with Naples Nissan has been great. I would recommend t The staff is very friendly and efficient. I love the car (2015 Altima). So far my experience with Naples Nissan has been great. I would recommend this dealership. More
by Janie
Employees Worked With
Omar, Robert Sneed
April 04, 2015
Service appt be careful. They stick a line item on the bill called "shop supplies" that I hadn't noticed before on my many visits here. It is 10% of your labor cos be careful. They stick a line item on the bill called "shop supplies" that I hadn't noticed before on my many visits here. It is 10% of your labor costs. I was told it was for the paper mats they use to cover your regular mats and things like that. Very sneaky. You can buy a lot of paper mats for $20-$30 per visit. More
by servicedperson
Employees Worked With
Oscar Campos
March 19, 2015
problem with warranty we had a 2014 nissan pathfinder in my name and my best friend name he is buying a house so we change the car for a 2014 vw toureg executive , next day we had a 2014 nissan pathfinder in my name and my best friend name he is buying a house so we change the car for a 2014 vw toureg executive , next day whent to naples nissan and had all the paper work fill up to recived the extra warranty , road hazard ,etc thats over 2 months ago talk to general manager james pool and now he dont even answerer my call ,so beware they will try everything to keep your money and in my case is over 2000,00 dollars , when u buy they say lots of xx because u need the car and on the and they ask u to lie and put all positive in the rater and for wat im seeing im not the only one bad people fill sorry for the name of the group because the other dealers u dont have problem like audi vw our acura you r well treat and if u have warrantys to get back is in the flash so dont buy in naples nissan choose audi , vw our acura and they r better cars to tks More
by MATOCANOVIC
Employees Worked With
James Pool
March 08, 2015
"Great Customer Service" Best Nissan Dealer in all South Florida. Amazing Experience from Star to Finish. If you want to have a fantastic car experience. Now you know where Best Nissan Dealer in all South Florida. Amazing Experience from Star to Finish. If you want to have a fantastic car experience. Now you know where to go... Luis Hernandez Fort Myers FL . More
by luigi
Employees Worked With
Josh Villareal
February 23, 2015
Service Great customer service and prompt execution. Short waiting time was promised and delivered. Car was ready to go and washed in one hour. Thank you Great customer service and prompt execution. Short waiting time was promised and delivered. Car was ready to go and washed in one hour. Thank you More
by CE
Employees Worked With
Oscar
November 16, 2014
Horrible Quality of Work About 6 months ago, I purchased a Nissan 370z from Jenkins Nissan in Lakeland, Florida. Since I live in Naples, after 3000 miles I decided to take my About 6 months ago, I purchased a Nissan 370z from Jenkins Nissan in Lakeland, Florida. Since I live in Naples, after 3000 miles I decided to take my car to Naples Nissan for a Full Synthetic oil change. I was in and out with what I THOUGHT to be no problems. I left for college at UCF. After 2000 more miles, my car began to smoke at a stop light. I took it in right away to Sutherlin Nissan Orlando to get checked out. I was taken in right away and car was raised on lift. The whole undercarriage of my car was full of oil. After further investigation, we found the problem. What I originally thought to be a flawless oil change at Naples Nissan turned out to be the most idiotic work I have ever seen. First problem was that Naples Nissan used Part Number 15208-9E01A which is the wrong oil filter for 370Z and was commonly used for Nissan Trucks! Correct part number installed correctly was 15208-65F0E. The difference in size of these two filters is huge. It gets WORSE. Remember that smoking, that was caused by an oil leak from the oil filter that the technicians at Naples Nissan obviously tightened with pliers. There was physical abuse and a pin size hole in the filter. About a quart of oil leaked out of the engine before I caught this problem. I have pictures and the abused oil filter that I will be taking to Naples Nissan when I return home from college. I do not recommend taking your car to this dealership if you actually love your car and want quality work done to it. More
by vdesiano
Employees Worked With
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