Naples Nissan

Grrreat customer service! We are snowbirds and travel with two kitties, so we need to be able to count on having our car well maintained for the long drive! I have found Naples We are snowbirds and travel with two kitties, so we need to be able to count on having our car well maintained for the long drive! I have found Naples Nissan to be very attentive to details that have lead to us having the best travel car we have ever owned. It is a 2011, fully loaded, Rogue. Frankie Beers is an excellent service rep who makes it clear that he will do an excellent job taking or me and my needs. A very personable fellow, indeed! I will be back!! More

Great Service I have been having my Nissan serviced here for the past two years. Always getting the same great service. I find Naples Nissan to be my dealership. I have been having my Nissan serviced here for the past two years. Always getting the same great service. I find Naples Nissan to be my dealership. More

great customer service The staff is very friendly and efficient. I love the car (2015 Altima). So far my experience with Naples Nissan has been great. I would recommend t The staff is very friendly and efficient. I love the car (2015 Altima). So far my experience with Naples Nissan has been great. I would recommend this dealership. More

"Great Customer Service" Best Nissan Dealer in all South Florida. Amazing Experience from Star to Finish. If you want to have a fantastic car experience. Now you know where Best Nissan Dealer in all South Florida. Amazing Experience from Star to Finish. If you want to have a fantastic car experience. Now you know where to go... Luis Hernandez Fort Myers FL . More

Service Great customer service and prompt execution. Short waiting time was promised and delivered. Car was ready to go and washed in one hour. Thank you Great customer service and prompt execution. Short waiting time was promised and delivered. Car was ready to go and washed in one hour. Thank you More

Horrible Quality of Work About 6 months ago, I purchased a Nissan 370z from Jenkins Nissan in Lakeland, Florida. Since I live in Naples, after 3000 miles I decided to take my About 6 months ago, I purchased a Nissan 370z from Jenkins Nissan in Lakeland, Florida. Since I live in Naples, after 3000 miles I decided to take my car to Naples Nissan for a Full Synthetic oil change. I was in and out with what I THOUGHT to be no problems. I left for college at UCF. After 2000 more miles, my car began to smoke at a stop light. I took it in right away to Sutherlin Nissan Orlando to get checked out. I was taken in right away and car was raised on lift. The whole undercarriage of my car was full of oil. After further investigation, we found the problem. What I originally thought to be a flawless oil change at Naples Nissan turned out to be the most idiotic work I have ever seen. First problem was that Naples Nissan used Part Number 15208-9E01A which is the wrong oil filter for 370Z and was commonly used for Nissan Trucks! Correct part number installed correctly was 15208-65F0E. The difference in size of these two filters is huge. It gets WORSE. Remember that smoking, that was caused by an oil leak from the oil filter that the technicians at Naples Nissan obviously tightened with pliers. There was physical abuse and a pin size hole in the filter. About a quart of oil leaked out of the engine before I caught this problem. I have pictures and the abused oil filter that I will be taking to Naples Nissan when I return home from college. I do not recommend taking your car to this dealership if you actually love your car and want quality work done to it. More

Exceptional Service! I was on the market for a new car. I previously owned a Nissan, and knew I loved the car so much that I would purchase another. I was in a rush and di I was on the market for a new car. I previously owned a Nissan, and knew I loved the car so much that I would purchase another. I was in a rush and did my homework before hand. I went in on a Saturday morning said this is what I want, and I need to leave with in hours! Although I rushed them to get everything done, they managed to do so quick and easy!! My sales rep was Frankie. He was so much fun and personable that buying a car from him was exciting and not pushy or overwhelming. I would recommend this dealership to anyone who wants a great deal, and great customer service !! Thanks Nissan, I love my new car with all the bells and whistles ;) More

GREAT SURPRISE My wife had a 2007 Nissan Quest with 98,000 miles and decided to downsize. We have been a Nissan family for many years and decided to shop around for My wife had a 2007 Nissan Quest with 98,000 miles and decided to downsize. We have been a Nissan family for many years and decided to shop around for something smaller. The Quest spoiled my wife with it's cavernous storage, comfort, all options, etc. Downsizing was going to be a bit of a challenge after having the Quest and having (zero issues in 7 years). She drove the RA-V4. CR-V. CX-5 and the 2013 Rogue. After researching the 2014 Rogue she decided to wait until the new release. I signed up for the pre-release incentive with Sutherlin Nissan but discovered that the car I specified was sold without contacting me. I went on an on-line search and found that Naples Nissan had then very car coming that my wife wanted. I called the dealership and told them I would like to see the car when it came in. I received a call informing me that the car was received the night before and I could see it in the morning. I really felt it was a waste of my time to even drive 25 miles to see the car since I had nothing but bad experiences trying to buy in Naples. I was greeted by Rick Essig who asked about my needs and took me to see the vehicle (just as unloaded from the carrier). This was the first 2014 that I saw and the interior was far better than the other competitors. I told Rick I liked the SUV but I would not play the Naples premium game. Rick assured me they could deal with me and introduced me to James Pool (Executive Manager) to discuss the Rogue. James did not play games or try to bull s____ me and got right to the OTD price which is what I was looking for. I ended up buying my 19th Nissan from Naples Nissan and we could not be happier. I bought the Rogue 5 months ago and it is an amazing vehicle, great MPG and comfort but not the size of the Quest. All I can is Great!! More