Naples Nissan
Naples, FL
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798 Reviews of Naples Nissan
Naples Nissan: 5 Stars I can’t say enough good things about the new ownership and team at Naples Nissan. The change is obvious from the moment you walk in. The atmosphere is welcoming, the staff is atten about the new ownership and team at Naples Nissan. The change is obvious from the moment you walk in. The atmosphere is welcoming, the staff is attentive, and everyone seems to take real pride in how they treat people. Chad Bessemer and Justin True deserve special recognition. When I asked for specific paperwork and information, Chad didn’t just promise to send it. He invited me to come in on Monday so he could present it to me in person. That kind of transparency and willingness to take the time is exactly what a customer hopes for, and it shows real respect. Justin was equally professional and helpful, patient with my questions, and clearly invested in doing right by me. Both men reflect the standard the new management has set. Adrian Gomez, Julian Fominaya, and Peter were also excellent. Each was courteous, knowledgeable, and genuinely helpful. They made the whole experience smooth. Everyone there also loves my Chihuahua, Bandit. Julian Fominaya and the rest of the staff greet him like an old friend, and he adores them. It tells you a lot about a place when the team is that warm to a little dog. The new ownership has built a team that treats customers like people, not transactions. I highly recommend Naples Nissan to anyone shopping for a vehicle or needing service. Dr. Eliot Sherr, DPM, FACFAS, ABPS, PhD Former owner of a large podiatric surgery practice just outside Boston, Massachusetts More
The dealership was clean and offered several amenities while I waited for my car’s service to be completed. My service adviser, Christian, was very helpful and polite and explained things well. He kept me while I waited for my car’s service to be completed. My service adviser, Christian, was very helpful and polite and explained things well. He kept me up to date during my wait. More
On November 5, 2026, I requested documents related to the purchase of my 2025 Nissan Sentra, and I want to thank Justin True, General Manager of Naples Nissan, for his prompt response. Mr. True treated my r purchase of my 2025 Nissan Sentra, and I want to thank Justin True, General Manager of Naples Nissan, for his prompt response. Mr. True treated my request with the seriousness it deserved. He did not delay, deflect, or pass me along to someone else. He took ownership, made sure I received what I asked for, and handled the matter in a professional and courteous way. He did all of this in a timely manner, even with the sale Naples Nissan is currently running and the extra demand that brings. Transparency like that builds trust, and it is exactly what a customer hopes for from a dealership’s leadership. It is rare to find a general manager who personally stands behind his dealership’s customers after the sale. Mr. True showed integrity, accountability, and real respect for me as a customer. I am grateful for his attention and his follow-through. I would not hesitate to recommend Justin True to anyone considering Naples Nissan. A manager who responds the way he did sets the standard for the industry. Dr. Eliot Sherr More
Realmente una gran atencion,el compañero José fue muy tratable y me oriento en todas mis dudas ,muchas gracias al equipo de Nissan,muy feliz con mi carro. tratable y me oriento en todas mis dudas ,muchas gracias al equipo de Nissan,muy feliz con mi carro. More
From start to finish the service was wonderful. They informed me of work that needed done and how long it would be. I chose to go out to lunch and David kept me informed of when it would be done They informed me of work that needed done and how long it would be. I chose to go out to lunch and David kept me informed of when it would be done More
Naples Nissan serviced my Rouge this week and what a great experience I had. Tony was very professional and attentive in the service department. Thank you. great experience I had. Tony was very professional and attentive in the service department. Thank you. More

