Naples Nissan

The worst new car buying experience I have ever had! Employee we worked with is not listed above. We have bought Honda's since 2004. We were in the market for a new reasonable & reliable car for my kids Employee we worked with is not listed above. We have bought Honda's since 2004. We were in the market for a new reasonable & reliable car for my kids to drive. A friend of mine said she thought the local Nissan dealer had some new cars from 13,000. We found a lease special online for 12,898 so we brought in the ad. However, we found out the ad was for a manual transmission only (which it does not clearly state in the ad). We ended up getting suckered into a deal for a Nissan Versa Automatic limited edition 2012 for around $16,000.00. I was wondering why they did not have any 2013 on the lot. The sales guy said they have not received any yet. Little did we realize after we got home and did our research that the Nissan Versa 2013 will never come in because the company has renamed and redesigned the car for 2014 now calling it the Nissan Note. We really should have looked at the Sentra (as online people reviews gave it a better rating). Literally, after the purchase we had to take the car across the street to put air in the tires (something the dealer should have done). Then when we get home, we discovered the user’s manual was missing from the glove box. We also found out on the lease contract that at lease end Nissan charges a fee of $395.00 to just give the car back to them (something you do not have to pay when leasing from Honda). Maybe we would have been satisfied with a higher end model like a Sentra or Altima? I don't know because they were not shown to us (apparently out of our price range??) We put down 4,000.00 towards the Versa and then a few months later I saw a Sentra advertised with $4000.00 down and remaining payments of $89.00 which was a way better deal than what we got. Cons: we found with the Versa 1.8 engine automatic (has no power to get up and accelerate on I 75). Plus on the interstate it catches wind and it takes effort to hold it steady. We have a charcoal interior and it literally picks up every piece of lint it is like a Velcro vacuum (I'm assuming cheap material because I've never owned a car that has done this before). I will never visit the Naples Nissan Dealer again! I think they were trying to get rid of the 2012 Versa's left on the lot and therefore we were steered toward that model. More

Great service from the moment I started on the internet, Joe worked hard to verify information I found was accurate and worked to make sure I would choose Naples Nissan. Mike reviewed things to make sure I Joe worked hard to verify information I found was accurate and worked to make sure I would choose Naples Nissan. Mike reviewed things to make sure I got into the vehicle I was searching for. Jorge was the face to face professional that insured my complete satisfaction in a timely manner. He was a blessing and the finance team got it done. I will tell others and bring others. They won't regret great professional and quality service, Honesty and integrity. More

This is my third vehicle I have purchased through Naples Nissan. I have never left disappointed. Mike Amabile has sold me my last two vehicles, he has a great personality and always meets my needs. Thanks M Nissan. I have never left disappointed. Mike Amabile has sold me my last two vehicles, he has a great personality and always meets my needs. Thanks Mike! More

Mike was exceptionally helpful, friendly and courteous. He went the extra mile in helping me get into a new car quickly and as painless as possible. Being that my old car had just been totaled and I had no He went the extra mile in helping me get into a new car quickly and as painless as possible. Being that my old car had just been totaled and I had no mode of transportation for the upcoming week, he made sure I was able to get into a new car and drive away the same day. So thankful for what he and the rest of the team did to help me get into my beautiful,new Rogue. Will definitely recommend Naples Nissan to anyone I know that is looking to buy a new car. I've never had a better experience at any other dealership! More

Very nice staff. They were patient with my being indecisive and showed me lots of options. The entire process was quick and easy as well. indecisive and showed me lots of options. The entire process was quick and easy as well. More

I've been in and out dealing with multiple dilemmas from Naples Nissan from the time I bought my Maxima just 8 months ago, but this mistake really hit the spot. I take my car in for a regular service m from Naples Nissan from the time I bought my Maxima just 8 months ago, but this mistake really hit the spot. I take my car in for a regular service maintenance and this is very unusual since I take it to my well-trusted family mechanic, but I thought I'd give Nissan a try this one time. During the maintenance tests, I had them replace my brake pads as well since they were running low, which they promised me they'd do before they gave me my car, but failed at that. As soon as I pick up my car and start heading out on the slick, rainy road...I noticed my two front tires are feeling like my car is in need of a serious tire balance, but it all felt way too unusual so I got out of my car and called my mechanic. He asked me if Nissan had played with the tires at all and obviously they did to replace my brakes. He came out and unscrewed all 5 or 6 lug nuts from my two front tires with his bare hands. How scary. Not only did Naples Nissan forget to Torque my tires, they forgot to even screw the bolts back in. I am so disappointed and will never trust their service shop ever again. Wouldn't even allow them to call a tow truck for me...who knows..my car would've probably fell off the side of the tow truck with how they went about standard procedures on my car. More

Most friendliest people in the world , and not just that but helped us find exactly what we needed and explained everything LETTER by LETTER. They helped us understand EVERYTHING we needed to know , very st but helped us find exactly what we needed and explained everything LETTER by LETTER. They helped us understand EVERYTHING we needed to know , very straight forward , but amazingly helpful. They really know what they are doing , hands down BEST dealership I've gone to. They treated me like at home & nothing feels better. Thank you so much guys , thanks to you I got my first car , I truly appreciate all the help . More

Mike Amible worked hard over a period of three weeks to find us the car we wanted, including the color too. He did not just try to complete a sale with a car on the lot. By his own admission, he worked wi find us the car we wanted, including the color too. He did not just try to complete a sale with a car on the lot. By his own admission, he worked with my wife courteously, over several phone calls, and admitted to me, that she was a tough negotiator. When we got to the dealership, with the deal all but completed, he continued to treat us with a professional manner, and not just the "sigh here" and it's over attitude that I have seen before. There was no attempt to "low ball" us just to get us in the showroom, start a deal, and hope for the best to close it. Great sale rep for your dealership. When our lease is up, we will return to Mike. John, Roberta and Jessica DeMarie... More

I"m very satisfy with my new car Sentra, Mr Gorge Cabala help me and assisted all the time, and I was able to make the best choice. Cabala help me and assisted all the time, and I was able to make the best choice. More