Myrtle Beach Hyundai

~ Terrible Customer Service ~I experienced a critical ~ Terrible Customer Service ~ I experienced a critical malfunction with my brand new 2021 Sonata and, from the very first call back to the dealersh ~ Terrible Customer Service ~ I experienced a critical malfunction with my brand new 2021 Sonata and, from the very first call back to the dealership and sales person, was asking to discuss the issue with a member of management. It was clear after four days and no response from any member of management, and until I placed the call myself, that they had no intention to call. My car is back in the shop yet again and I have owned the car for less than a month. More

We had a wonderful experience speaking and test driving 2 different vehicles with David Bowen. He was very knowledgable and not at all pushy. I was very honest up front with him that I was serious about purc different vehicles with David Bowen. He was very knowledgable and not at all pushy. I was very honest up front with him that I was serious about purchasing a new vehicle but I was not sure if it would be a Hyundai. He was very respectful and helpful. Thanks again David! More

I've never shopped anywhere like Myrtle Beach Hyundai nor will I ever go anywhere else for a vehicle. These are the most down to earth honest people on the planet and yes it's unheard of. They gave me an inc will I ever go anywhere else for a vehicle. These are the most down to earth honest people on the planet and yes it's unheard of. They gave me an incredible price and initially was told my interest rate would be somewhere from .75 to 1.5 higher. Surprisingly, when I was given my actual interest rate in the finance office it was much lower. These people are saints. They are all laid back no pressure and the warranty speaks for itself. So thankful and very refreshing not your EVERYDAY dealership. They set the bar very high! Kudos to them! More

Terrible! Please see my review at other places on this site! Could not be more frustrated and upset, especially after buying several cars in the past!!! Calls not returned, Information not correct. To site! Could not be more frustrated and upset, especially after buying several cars in the past!!! Calls not returned, Information not correct. Took five days to put together numbers (blamed it on VW) that were over $400 higher than original discussions!! We shopped for this purchase but got nothing close to the car we wanted! No effort to deal or work with financing situations or options! They had a great car for my wife but no way were we going to buy here again after this experience! I am so upset about this that I am having a difficult time expressing how deeply I feel about how we were treated! I promise you I will spread the word!!! More

Hope whoever read this review and is in the market for a car stay away from this dealership. They not even deserved one star. Took a commitment to buy a car on 11/17/20 with salesman Daniel Phelps. Sent car stay away from this dealership. They not even deserved one star. Took a commitment to buy a car on 11/17/20 with salesman Daniel Phelps. Sent all information to start the paperwork same day. Today (11/18) he told me that a walk in drove the car and bought it. Totally and absolutely unprofessional. How you can deal with this kind of car dealerships that they don't respect nothing. That's another reason why the US is getting way behind with competitive and real professional worldwide markets that happens to know how to respect all lines of work from A to Z. Needless to say Myrtle Beach Hyundai will be the last place to go maybe not even for a coffee. More

Driving in from Ohio I hit something in the road, found out the next day I had a gas leak in the fuel tank, came in Monday morning and Brook Billmeyer went above and beyond to help us and put our mind at e out the next day I had a gas leak in the fuel tank, came in Monday morning and Brook Billmeyer went above and beyond to help us and put our mind at ease, told us enjoy the vacation and don't worry. He handled everything, even helped with getting our rental car, again I would like to thank him and hope he is recognized for his friendly service. Bill and Bev from Ohio. 11/3/2020 More

Absolutely terrible. Every time I come in Eddie at the front desk doesn’t care to greet you. He acts like you aren’t there. Took my car there for a engine light and car turning off. Jason told me they cou front desk doesn’t care to greet you. He acts like you aren’t there. Took my car there for a engine light and car turning off. Jason told me they couldn’t find anything wrong and “never seen the light”. Had to bring it back 4 different times for the same thing, they kept my car over night each time, didn’t offer a ride or rental, they couldn’t find anything wrong. Took the car to a different Hyundai dealership. Ended up being a nationwide recall on the part. The other dealership set me up in a rental until the part was ready, no question. More

Do not buy a car from here!!!! I have never been talked to so disrespectfully in my entire life. I called up to find out what the procedure was to hand in a leased car when my mother passed away. Instea to so disrespectfully in my entire life. I called up to find out what the procedure was to hand in a leased car when my mother passed away. Instead of common courtesy and decency I got someone with a major attitude problem who made me feel stupid for asking the question. I was going to talk to someone when I drop off this car about buying another one but not anymore. I'll go out of my way to look elsewhere than to have to deal with anyone at this dealership. More

I complained about, what appeared to be a defect in my 2019 Hyundai Tucson, and the service manager told me that I must have been in an accident and damaged it. There was no accident. At first he agreed t 2019 Hyundai Tucson, and the service manager told me that I must have been in an accident and damaged it. There was no accident. At first he agreed to look into it, but when I submitted a negative review, he emailed me and told me he refused to even do that because I submitted the review. Very unprofessional. I doubt that I will ever purchase another Hyundai, but certain it won’t be from them. More

Very disappointed !!!!! Quoted and agreed to one price, higher price at signing and had already SOLD my previous car. Told car was being cleaned before I picked it up, car w Quoted and agreed to one price, higher price at signing and had already SOLD my previous car. Told car was being cleaned before I picked it up, car was NOT clean AT ALL !!!! (dog hair in carpet and seats), sticker glue still on window. They were friendly to get the sale, but once the sale was final no one calls back when you call to inform them of any issues.......... More