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Muller's Woodfield Acura
Hoffman Estates, IL
1,913 Reviews
Muller's Woodfield Acura has been serving the Chicagoland area since 1986. Based in Hoffman Estates, IL through two locations (at 1149 W. Golf Rd for New Acura Sales, Service, and Parts, and at 1099 W. Higgins Rd for Certified Pre-Owned Acura Sales and Used Car Sales), Muller's Woodfield Acura is your premier retailer and service center for both new and Certified Pre-Owned Acura vehicles. Our experienced and dedicated sales experts, along with our outstanding certified service technicians, are all here to make your vehicle selection and service experience easy, economical, and enjoyable. Please utilize our various online resources while allowing our excellent network of personnel to assist you in selecting your ideal car, truck or SUV today. We look forward to the privilege of earning your business for years to come!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,913 reviews
November 15, 2024
Easy to work with. Knowledgable. Straight to the point when answering questions. It was a smooth process with no pressure. Knowledgable. Straight to the point when answering questions. It was a smooth process with no pressure. More
by Tperryma1980
Employees Worked With
November 14, 2024
I recently had the pleasure of purchasing a car with the help of Lance, and I can genuinely say it was one of the best car-buying experiences I've ever had. From the moment I walked into the dealership, Lan help of Lance, and I can genuinely say it was one of the best car-buying experiences I've ever had. From the moment I walked into the dealership, Lance's friendly demeanor put me at ease. He greeted me with a warm smile and made me feel welcome, which is something that can really set the tone for the entire experience. What stood out most about Lance was his extensive knowledge of the cars on the lot. He was not only familiar with the specifications and features of each vehicle, but he also took the time to understand my individual needs and preferences. Rather than simply pushing sales pitches, he asked thoughtful questions that helped me articulate what I was looking for. This personalized approach made all the difference, as I felt like I was being guided by someone who truly cared about finding the right match rather than just making a sale. Lance was also incredibly informative, providing clear and detailed explanations of the vehicles I was interested in, as well as insights about their performance, safety ratings, and resale value. He took time to compare different models and explained the pros and cons of each without any pressure. I appreciated his honesty; he never made me feel rushed or overwhelmed, which can often happen during the car-buying process. Communication was another area where Lance excelled. He maintained an open dialogue throughout the entire process, eagerly answering any questions I had and ensuring I felt informed every step of the way. His approachable nature made it easy to communicate, making me feel comfortable voicing any concerns or doubts I might have had. In summary, my experience with Lance as my car salesman was nothing short of exceptional. His knowledge, friendliness, and informative style made the car-buying process enjoyable and stress-free. I walked away not only with a fantastic new vehicle but also with the feeling that I had made a well-informed decision. I highly recommend seeking out Lance if you’re in the market for a car – he is a true asset to the dealership! More
by Rodger
November 13, 2024
Bought a used car so it was not busy but we were greeted and felt welcomed. and felt welcomed. More
by dthai001717
Employees Worked With
November 11, 2024
Lance and his team were a pleasure to work with and made the care buying experience a good one. Would definitely recommend using Lance for any car buying needs. the care buying experience a good one. Would definitely recommend using Lance for any car buying needs. More
by Jag Owner
Employees Worked With
Other Employees :
Justin was great at instructing us on how the vehicle works.
November 10, 2024
Great experience with this dealer and especially our experience with John Mavraganis. His customer service is world class! He treated us with kindness and patience. I had just met him and felt like h experience with John Mavraganis. His customer service is world class! He treated us with kindness and patience. I had just met him and felt like he was an old friend. If you head to Muller’s, do yourself a favor and ask for John Mavraganis! You won’t regret it! More
by anthonyquinn
Employees Worked With
November 06, 2024
Roger was great to work with via email and in person any questions I had he had an answer to and was clear and upfront. If you are going to buy a car from this dealership go and see Roger you won’t regret i questions I had he had an answer to and was clear and upfront. If you are going to buy a car from this dealership go and see Roger you won’t regret it. More
by kest12
Employees Worked With
November 04, 2024
I worked with Lance Dailey on leasing a new MDX and I cannot recommend Lance and Muller’s enough! Lance is extremely knowledgeable (he knew EVERY answer to all of my questions, knew every feature of the cannot recommend Lance and Muller’s enough! Lance is extremely knowledgeable (he knew EVERY answer to all of my questions, knew every feature of the cars inside and out - beyond impressive!), patient, kind and not pushy. I will absolutely recommend Lance to my family and friends, and will certainly be back for our future car needs. Great experience with the rest of the Muller’s team as well as the entire process of getting a new car was quick and easy. Thank you, Lance and team! More
by JTC123
Employees Worked With
November 03, 2024
I have been going to this dealership for the last few cars and have not been disappointed. That’s why I decided to go with them again for my new one.. stress free and easy to work with.. answered all my cars and have not been disappointed. That’s why I decided to go with them again for my new one.. stress free and easy to work with.. answered all my questions.. gave me a great deal. Highly recommended.. More
by SSS
November 03, 2024
Great purchase experience with Lance, it’s my second car purchase with him, and I will buy from him again. purchase with him, and I will buy from him again. More
by GR
Employees Worked With
November 01, 2024
I had no idea what I was looking for. All I knew was I wanted an Acura. He helped me find the car I was looking for after many test drives of different models. Roger went above and beyond All I knew was I wanted an Acura. He helped me find the car I was looking for after many test drives of different models. Roger went above and beyond to help me find my new car. I will absolutely be bringing my car back here for service and when it’s time to upgrade I will be doing it here. If you are looking for a certified pre owned car ask for Roger! He’s not the typical sales representative bc he actually cares! More
by Nea
Employees Worked With
