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Ken Kasuk
Ken Kasuk at Muller's Woodfield Acura

Ken Kasuk

Service Advisor

Muller's Woodfield Acura

1099 W Higgins Rd
Hoffman Estates, IL 60195

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5.0
67 Reviews
5.0

67 Reviews

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67 Reviews of Ken Kasuk

October 23, 2026

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Employee Rating

Ken is my go-to guy when I bring my car in for service. He's friendly, efficient, and honest. Just the qualities you want from a service advisor! More

by srish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 23, 2026

Muller's Woodfield Acura responded

Thank you for sharing your experience. Our team at Muller's Woodfield Acura appreciates your feedback about our service advisors. We value your trust in us.

October 14, 2026

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Employee Rating

I always bring my car here! They always tell me what is exactly wrong, no xx!! More

by Jsacco22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 14, 2026

Muller's Woodfield Acura responded

Thank you for your continued trust in Muller's Woodfield Acura. We appreciate your feedback about our clear communication. Please contact us if there’s anything more we can assist with.

September 22, 2026

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Employee Rating

Great service mechanics, very clean and accurate. Ken (Service Advisor)is very friendly and informative. Great customer service. More

by Happy customer since 2019
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Sep 22, 2026

Muller's Woodfield Acura responded

Thank you for recognizing our service team and the care we take at Muller's Woodfield Acura. We appreciate your feedback.

August 30, 2026

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Employee Rating

From sales to service this dealership is top notch. Courteous, flexible, and convenient good drop offs, loaners, pickups etc. Good people at a good establishment More

by Kam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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August 17, 2026

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Very friendly personnel in all areas. Lance was terrific to work with as we considered another RDX. Service team is excellent. More

by smr7460
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Lance Dailey

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Aug 18, 2026

Muller's Woodfield Acura responded

Thank you for recognizing our friendly team and service. We appreciate your feedback on considering another RDX. Muller's Woodfield Acura is here for your needs.

June 03, 2026

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Employee Rating

The staff is very friendly the service is fast the waiting room is nice and they always give you a nice loaner car More

by Anthonyscianna980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 03, 2026

Muller's Woodfield Acura responded

Thank you for highlighting our friendly staff, quick service, and loaner cars. We appreciate your feedback at Muller's Woodfield Acura.

May 21, 2026

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Employee Rating

We bought my RDX in 2019 and always have had great service. Waiting room is always clean and free snacks and coffee/ water. They keep you informed as they go along working on vehicle. Also, give it a More

by Grace Akam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Dettlo , Richard Kaskel

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May 21, 2026

Muller's Woodfield Acura responded

Thank you for sharing your experience with Muller's Woodfield Acura. We appreciate your continued trust and are glad our team provides attentive service and a comfortable waiting area. Your feedback is valued.

April 21, 2026

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Employee Rating

Bobby has been wonderful throughout our buying process. Matt S was also great. Love my new car. More

by Cheryl.lutz28
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Matt Sonnenschein, Bobby Draganov

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Apr 23, 2026

Muller's Woodfield Acura responded

Thank you for sharing your experience. We're glad you love your new car. Muller's Woodfield Acura appreciates your feedback.

April 02, 2026

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Employee Rating

At almost 15 years and 187,000 miles, Muller’s excellent service keeps my MDX running smooth and strong! More

by tomburns2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juliana Gordon

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Apr 07, 2026

Muller's Woodfield Acura responded

Thank you for trusting Muller's Woodfield Acura with your MDX for so many miles. We appreciate your continued support.

March 27, 2026

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Employee Rating

Always the best service, as promised, and great people. I've been a customer since 1992, and still the best! More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Kane, Jeff Glicksman, Jeff Jett, Mark Dettlo, Chris Anderson, Brian Escobar, Matt Lacey, Matt Sonnenschein , Myles Bauer, Everyone's always pleasant and helpful!

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