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Ken Kasuk

Overview Reviews (66) Inventory (270)

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Ken Kasuk

Service Advisor

Muller's Woodfield Acura

1099 W Higgins Rd
Hoffman Estates, IL 60195

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4.9

66 Reviews

Overview Reviews (66) Inventory (270)

4.9

66 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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66 Reviews of Ken Kasuk

October 14, 2026

Dealership Rating

Employee Rating

I always bring my car here! They always tell me what is exactly wrong, no xx!! They always tell me what is exactly wrong, no xx!! More

by Jsacco22

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 14, 2026 -

Muller's Woodfield Acura responded

Thank you for your continued trust in Muller's Woodfield Acura. We appreciate your feedback about our clear communication. Please contact us if there’s anything more we can assist with.

September 22, 2026

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Employee Rating

Great service mechanics, very clean and accurate. Ken (Service Advisor)is very friendly and informative. Great customer service. Ken (Service Advisor)is very friendly and informative. Great customer service. More

by Happy customer since 2019

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 22, 2026 -

Muller's Woodfield Acura responded

Thank you for recognizing our service team and the care we take at Muller's Woodfield Acura. We appreciate your feedback.

August 30, 2026

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Employee Rating

From sales to service this dealership is top notch. Courteous, flexible, and convenient good drop offs, loaners, pickups etc. Good people at a good establishment Courteous, flexible, and convenient good drop offs, loaners, pickups etc. Good people at a good establishment More

by Kam

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

August 17, 2026

Dealership Rating

Employee Rating

Very friendly personnel in all areas. Lance was terrific to work with as we considered another RDX. Service team is excellent. Lance was terrific to work with as we considered another RDX. Service team is excellent. More

by smr7460

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Lance Dailey

Aug 18, 2026 -

Muller's Woodfield Acura responded

Thank you for recognizing our friendly team and service. We appreciate your feedback on considering another RDX. Muller's Woodfield Acura is here for your needs.

June 03, 2026

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Employee Rating

The staff is very friendly the service is fast the waiting room is nice and they always give you a nice loaner car waiting room is nice and they always give you a nice loaner car More

by Anthonyscianna980

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 03, 2026 -

Muller's Woodfield Acura responded

Thank you for highlighting our friendly staff, quick service, and loaner cars. We appreciate your feedback at Muller's Woodfield Acura.

May 21, 2026

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Employee Rating

We bought my RDX in 2019 and always have had great service. Waiting room is always clean and free snacks and coffee/ water. They keep you informed as they go along working on vehicle. Also, give it a service. Waiting room is always clean and free snacks and coffee/ water. They keep you informed as they go along working on vehicle. Also, give it a free wash and quick vacuum. Staff is attentive. Easy to get appt. More

by Grace Akam

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mark Dettlo , Richard Kaskel

May 21, 2026 -

Muller's Woodfield Acura responded

Thank you for sharing your experience with Muller's Woodfield Acura. We appreciate your continued trust and are glad our team provides attentive service and a comfortable waiting area. Your feedback is valued.

April 21, 2026

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Employee Rating

Bobby has been wonderful throughout our buying process. Matt S was also great. Love my new car. Matt S was also great. Love my new car. More

by Cheryl.lutz28

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Matt Sonnenschein, Bobby Draganov

Apr 23, 2026 -

Muller's Woodfield Acura responded

Thank you for sharing your experience. We're glad you love your new car. Muller's Woodfield Acura appreciates your feedback.

April 02, 2026

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At almost 15 years and 187,000 miles, Muller’s excellent service keeps my MDX running smooth and strong! service keeps my MDX running smooth and strong! More

by tomburns2001

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Juliana Gordon

Apr 07, 2026 -

Muller's Woodfield Acura responded

Thank you for trusting Muller's Woodfield Acura with your MDX for so many miles. We appreciate your continued support.

March 27, 2026

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Employee Rating

Always the best service, as promised, and great people. I've been a customer since 1992, and still the best! I've been a customer since 1992, and still the best! More

by Jeff

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kevin Kane, Jeff Glicksman, Jeff Jett, Mark Dettlo, Chris Anderson, Brian Escobar, Matt Lacey, Matt Sonnenschein , Myles Bauer, Everyone's always pleasant and helpful!

March 07, 2026

Dealership Rating

Employee Rating

The service department did a wonderful job. . They were very helpful. I would highly recommend this service. . They were very helpful. I would highly recommend this service. More

by Krol5

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeff Jett, Mark Dettlo, Chris Anderson , Noel Barcelona

Mar 07, 2026 -

Muller's Woodfield Acura responded

Thank you for recommending Muller's Woodfield Acura. We're glad our service team was able to assist you well. We appreciate your support.

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