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Motor City Lexus of Bakersfield

Bakersfield, CA

4.9
1,273 Reviews

5101 Gasoline Alley Drive

Bakersfield, CA

93313

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1,273 Reviews of Motor City Lexus of Bakersfield

June 11, 2024

Took my Lexus in for 30,000 Mile service. My service Advisor Dustin was amazing. Explained what they would check, gave me an estimated cost and called when finished. He was professional, frie More

by Claudette Johnson
Recommend Dealer
Yes
Employees Worked With
Dudstim
Jun 11, 2024 -

Motor City Lexus of Bakersfield responded

Claudette, we're delighted to hear that Dustin provided such excellent service during your visit at Motor City Lexus of Bakersfield. We appreciate your loyalty and look forward to serving you again!

June 05, 2024

The service department at Motor City Lexus of Bakersfield is why I remain a faithful Lexus owner. Sean McNeal in the service department and Robert Price in sales provide outstanding customer service each an More

by kakrause62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McNeal
Jun 05, 2024 -

Motor City Lexus of Bakersfield responded

We're delighted to hear that Sean and Robert consistently provide outstanding service at Motor City Lexus of Bakersfield. Thanks for your continued loyalty!

May 29, 2024

This has been the most positive car purchase since I left the bay area 20 years ago. From the moment we drove onto the lot we were met by professional and experienced staff. This was truly a positive exp More

by pbridgman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
one nice young lady that helped with a first aid issue, John - COO, A couple more who's names I don't have , Heidi Hierlmeier, Issa Gharibeh
May 29, 2024 -

Motor City Lexus of Bakersfield responded

We're delighted to hear that you had such a positive experience with our team at Motor City Lexus of Bakersfield! We look forward to seeing you again when it's time for your service.

May 22, 2024

Fernando and the support staff were excellent to work with. I am recommending Motor City and Fernando to all my friends. More

by michaelidiart1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Villagomez
May 22, 2024 -

Motor City Lexus of Bakersfield responded

Michael, it's great to know that Fernando and our team at Motor City Lexus of Bakersfield provided you with an excellent experience. Thanks for recommending us to your friends!

May 21, 2024

Fantastic and everyone at the dealership was very helpful and pleasant. I enjoyed my visit. More

by fanucchi8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aris Caceres
May 21, 2024 -

Motor City Lexus of Bakersfield responded

Thank you for the great review. We look forward to seeing you again at Motor City Lexus of Bakersfield!

May 16, 2024

Motor City Lexus is an Outstanding dealership ! !! i am on my 3rd Lexus and love the service they have to offer ! several friends of mine have switched from Mercedes Benz & BMW to Lexus In , m More

by jobiwon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Del Rio
May 17, 2024 -

Motor City Lexus of Bakersfield responded

Jobiwon, we're over the moon to know you've had such a great experience with us at Motor City Lexus of Bakersfield. We appreciate your loyalty and look forward to continuing our service for you in the future!

May 14, 2024

Everything about my experience was first rate. My car was in for routine maintenance. Brandon, my service advisor, was awesome! I happen to mention that my headlight lens were discolored and foggy More

by cajun1gal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hong
May 14, 2024 -

Motor City Lexus of Bakersfield responded

We're so glad to know that you had a first-rate experience with us at Motor City Lexus of Bakersfield! It's great to see how Brandon and our team went the extra mile for your car maintenance. Thanks for sharing this review, we appreciate it!

May 14, 2024

Everything about this dealership screams first class. Every employee is extremely friendly, clean, organized and professional!! The Lounge area is very nice for those that want to wait even though you c More

by rreimer14108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin (can't remember last name) & he gets 10 **********
May 15, 2024 -

Motor City Lexus of Bakersfield responded

We're so glad to know you've had a first-class experience at Motor City Lexus of Bakersfield! It's great that our team and amenities have met your expectations. We appreciate the kind words, and we'll continue striving to offer top-notch service for all our customers. Take care!

May 08, 2024

I took my CT200H in for service and Brandon did a great job taking care of my vehicle. He arranged an Uber ride so I could wait at home, which I really appreciated. More

by rmoralez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon in service department
May 08, 2024 -

Motor City Lexus of Bakersfield responded

It's great to know that Brandon and our team at Motor City Lexus of Bakersfield were able to provide you with a convenient service experience. We're here for any future needs!

May 01, 2024

My service went great! Fast and efficient at every step from the man who met me at my car, the woman that helped my inside, to my service advisor (Sean). Thank you for your More

by janetclark.email
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
May 01, 2024 -

Motor City Lexus of Bakersfield responded

We're delighted to know that you had a great service experience with us at Motor City Lexus of Bakersfield! Efficiency is key, and we're glad our team could provide just that. Safe travels until your next visit!

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